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T S - 3 5 0 i   S T A R T   G U I D E

Headset Auto Mode

The TS-350i supports the use of headsets that have a standard RJ22 jack. With Headset 
Auto Mode enabled, all calls automatically use the headset when engaging lines, redial, 
speed dials etc. 

To enable Headset Auto Mode:

Press the 

 button.

Press 

 or move the cursor to 

3. Phone Settings

 using the 

Down

 softkey and press 

the 

Select

 softkey.

Press 

 or move the cursor to 

4. Headset Auto Mode

 using the 

Down

 softkey and 

press the 

Select

 softkey.

Press the 

On

 softkey to enable the Headset Auto 

Mode or press the

 Off

 softkey to disable the Headset 

Auto Mode. 

To configure another parameter, press the 

Back 

softkey to continue or press the 

 button to exit 

the configuration menu.

Flexible Key Setting

The flexible keys can be assigned multiple functions. They include Line Appearance, 
Extension Appearance, Queue Appearance, Phone Book access, Speed Dial, Park, Unpark, 
Call Pickup (any or specific extension), Intercom Page and Overhead Page. These keys are 
configured via the TalkSwitch management software except for setting a key for Speed Dial 
use. This can be programmed via the phone interface or phone's web interface.

Note:

 Local settings will be overidden by the TalkSwitch settings when a configuration file is 

dow

n

loaded to the phone if the key was not configured by the administrator as 

User Defined

.

Time Configuration

Within the 

Time Configuration

 menu, the IP Address or FQDN of the desired Simple 

Network Time Protocol (SNTP) server and the local time zone are defined. In addition, 
Daylight Savings Time (DST) is enabled. These settings are all automatically configured by 
the TalkSwitch phone system and do not require manual configuration.

Speed Dial Number

The TS-350i phone includes a phone book that supports up to 80 entries. Each phone book 
record includes a speed dial number consisting of two (2) digits. Dialing the speed dial 
number (00–79) then pressing the 

Dial 

softkey, places a call using the contact information 

from the associated phone book record.

Summary of Contents for TS-350i

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E T A L K S W I T C H S T A R T G U I D E TALKSWITCH TS 350i TELEPHONE CT TP005 013501...

Page 2: ...se 7 PERSONALIZING YOUR PHONE 8 Entering Values with the Dial Pad and Softkeys 8 Setting a Hunt Group as an Access Code Prefix 8 Phone Settings 9 LCD Contrast 9 Ring Settings 9 Disable Ringer 11 Heads...

Page 3: ...ing the TalkSwitch IP Phone Update Utility 21 TROUBLESHOOTING 22 REGULATORY AND SAFETY NOTICES 23 Radio Frequency Emissions 23 FCC Compliance Statement 23 Canadian Compliance Statement 23 European Uni...

Page 4: ...ters Requirements SIP based phone system such as the TalkSwitch series of phone systems or alternate VoIP service provider Ethernet or fast Ethernet network for connection 10 100 Mbps Power Source For...

Page 5: ...programmable DND Do Not Disturb Use to toggle on off the DND feature of the phone system Headset Toggles the headset on and off hook Volume control Use to adjust ring headset handset and speaker volum...

Page 6: ...ntext sensitive softkeys located just below the LCD Below is a list of icons and their meaning LAN or Network connection icon indicates the status of the LAN connection to the IP phone If the icon is...

Page 7: ...old seperately The handset connects to the base with the coiled handset cord Figure 2 IP Phone Connections Wiring Chart 1 LAN Connect the IP phone LAN port to the LAN wall jack with the provided Ether...

Page 8: ...vided stand in one of two positions 30 or 55 To attach the stand 1 Choose the desired angle for the phone 2 Align the tabs on the stand with the notches in the base of the phone 3 Push the stand upwar...

Page 9: ...o 2 screws not included leaving about 2 5 mm exposed Attach all wiring to the phone Slide the phone over the screws and ensure the phone is secure Note it may be necessary to remove the phone and tigh...

Page 10: ...f the phone 2 Before or after deploying the phone power up the phone and press the button then go to 3 Phone Settings 3 Go to 7 Firmware Update and press the Select softkey 4 From the Firmware Update...

Page 11: ...aracters To enter characters with the dial pad use the digit with the desired character Press the same digit repeatedly until the desired character appears in the LCD After entering a character pause...

Page 12: ...key and press the Select softkey Press the Down softkey to decrease the contrast or press the Up softkey to increase the contrast To configure another parameter press the Back softkey to continue or p...

Page 13: ...n Press the digit or move the cursor to 3 Phone Settings using the Down softkey and press the Select softkey Press the digit or move the cursor to 2 Ring Settings using the Down softkey and press the...

Page 14: ...vides no delay the ring signal is immediate Press the OK softkey to save the delayed ring setting To configure another parameter press the Back softkey to continue or press the button to exit the conf...

Page 15: ...Call Pickup any or specific extension Intercom Page and Overhead Page These keys are configured via the TalkSwitch management software except for setting a key for Speed Dial use This can be programm...

Page 16: ...e is pressed To enable disable the Key Tone Press the button Press or move the cursor to 3 Phone Settings using the Down softkey and press the Select softkey Press or move the cursor to 10 Key Tone us...

Page 17: ...ontacts The Phone Book menu is accessed through the LCD menu or when assigned a Phone Book program key In the Phone Book menu records may be added edited deleted searched or dialed The phone number in...

Page 18: ...he phone returns to the Phone Book list Editing a Record To edit a Phone Book record Press the button Press or move the cursor to 5 Directory using the Down softkey and press the Select softkey Press...

Page 19: ...e returns to the Phone Book list Deleting a Phone Book Record To delete a Phone Book record Press the button Press or move the cursor to 5 Directory using the Down softkey and press the Select softkey...

Page 20: ...s softkey to confirm deletion of all contacts Searching the Phone Book To search for a contact using either name or number Press the button Press or move the cursor to 5 Directory using the Down softk...

Page 21: ...to 5 Directory using the Down softkey and press the Select softkey Press or move the cursor to 1 Phone Book using the Down softkey and press the Select softkey Select a contact to dial using the Down...

Page 22: ...associated with the extension ringing or dial 7 extension Place a caller on hold Press the button Retrieve a caller on hold Press the button or press the flashing key associated with the call on hold...

Page 23: ...the programmed Intercom key extension Dial softkey Otherwise dial 84 extension PA overhead paging Press the programmed Overhead Paging key or dial 0 Attach account code to last call At dial tone dial...

Page 24: ...be required once the update is complete Clear the current entry and enter tsphones talkswitch com Once changed the phone will request a reboot Select Yes After the Update Press the button Press 3 to...

Page 25: ...en save and reboot the phone 2 Ensure the phone type 350i 550i is the same as the model you have 3 Ensure the TFTP IP address is correct To verify see the Firmware Update section 4 Check network conne...

Page 26: ...that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

Page 27: ...with IEC for Electrical Equipment IECEE Safety of Information Technology Equipment CAN CSA C22 2 No 60950 1 UL 60950 1 E 911 and use of the TS 350i with Multi Line Telephone Systems Please note the u...

Page 28: ...f any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes...

Page 29: ...bited except as allowed under the copyright laws Information in this start guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch No part of this sta...

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