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Area of Refuge Command Unit 

Installation Instructions 

Model AOR-24/AOR-32 

Page 

9

 of 

13

 

 

Rev. 10/15/2015 

 

 

Copyright 2014 Talk-A-Phone Co.

 

• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.  

All prices and specifications are subject to change without notice. 

Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.

 

*37* 

Local Mode 

*63* 

Day/Night Mode 

*35* 

In Day/Night Mode, call LOCAL PHONE then TELCO IN 

*36* 

In Day/Night Mode, call TELCO IN then LOCAL PHONE 

*39*...[1 or 2]* 

Program the type of phone line in the TELCO IN 
*39*1*  for ordinary phone lines (default) 
*39*2*  for PBX lines 

*4...[1-8]* 

Routes to emergency phone in phone jack number 1-8 

 

Summary of Contents for AOR-16

Page 1: ......

Page 2: ...through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 8 16 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAMILIAR W...

Page 3: ...n s must provide 1 At least 24 Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS PSTN line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features c...

Page 4: ...efore mounting the enclosure NOTE Whenever possible it is best to keep the maximum clearance possible between analog phone lines and alternating current Running phone lines too close to hot VAC lines will produce undesired effects on the phone line 6 For mounting the unit directly to the surface of an interior wall The AOR 8 and AOR 16 has six 4 surface mounting keyholes 7 For Flush Mounting the U...

Page 5: ... 2 banks of eight 8 The emergency analog phones on the system can connect to either the incoming POTS PSTN line or the local phone built into the AOR 16 unit 13 Attach the incoming Emergency Phone lines to ports 1 8 in the appropriate bank as labeled on the interior panel The connections are NOT polarity sensitive If a POTS PSTN line or PBX extension line is to be used in addition to the phone bui...

Page 6: ...ming must be done for each of the consolidators one 1 consolidator for the AOR 8 or two 2 consolidators for the AOR 16 NOTE See Technical Requirements p 2 for outside phone line requirements 17 Sharing a Phone Line Another telephone instrument e g fax modem standard telephone etc can share the outside phone line s with the AOR 8 or AOR 16 by connecting the outside phone line s to the Telco IN posi...

Page 7: ...n to ensure compliance with all national regional and local regulations Programming Instructions To program the AOR 8 or AOR 16 Command unit each bank of eight 8 Talkaphone Area of Rescue emergency analog phones must have their own internal consolidator programmed To program each internal consolidator call it by either dialing the phone number of the line connected to that bank s Telco IN port or ...

Page 8: ...solidator to be programmed listen for 3 beeps 2 Enter Guard Access Code 31 3 Program the consolidator for Day Night Mode 63 4 Program the consolidator to call either Local first then Remote 35 Remote first then local 36 5 If a PBX line is being connected to the Telco IN port enter the PBX code 39 2 6 Move on to Programming the Talkaphone Area of Rescue Emergency Analog Phones Programming the Emerg...

Page 9: ...ntry to change Guard Access Code or Master Access Code Default Code is 30 12345678 30 14725836 Resets Consolidator programming to factory defaults 32 up to 8 digits Programs and stores a new Master Access Code 33 up to 8 digits Programs and stores a new Guard Access Code 34 up to 2 digits Sets number of rings before consolidator picks up when it is dialed 62 Remote Mode default 37 Local Mode 63 Da...

Page 10: ... a call is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Rescue Emergency Analog Phones through the Area of Rescue Command Unit To call from a remo...

Page 11: ... ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from AOR 8 16 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from AOR 8 16 to Local Phone Recommend...

Page 12: ...up battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no m...

Page 13: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

Page 14: ...u through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 24 AOR 32 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAM...

Page 15: ...Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features contact them to have these features t...

Page 16: ...Plug phone and power connections back into phone in the correct order 6 Remove the three 3 Phillips screws from the left side of the unit which secure the hinged front cover shut 7 Carefully open the hinged front cover taking care there are no loose items which may have shifted during transportation 8 The AOR 24 AOR 32 may be either surface mounted onto a wall or flush mounted into a wall NOTE For...

Page 17: ...bly on a wall in an appropriate location per the instructions packaged with the strobe siren assembly 14 Three 3 outgoing low voltage power lines from the strobe siren assembly must be wired to the Black Red white and Orange lead wires from the relays located at the top interior of the AOR 24 AOR 32 Same color wires from the strobe siren and the AOR 24 AOR 32should be connected together 15 Install...

Page 18: ...phone Area of Refuge Emergency Phone calls and the AOR 24 AOR 32 is in Day Night mode it will ring the Command Unit s built in local handset phone first ring it a second time if no one answers the first time then if no one answers the second time it will dial a remote number If no one should answer the remote number it will re ring the local phone and continue this cycle until either the phone is ...

Page 19: ... matter However once either the batteries are connected OR the 115 230 VAC 50 60Hz line is energized THE UNIT WILL BECOME HOT ENERGIZED 23 Connect the backup batteries The batteries and their corresponding connections to the wiring harness are labeled Starting with the battery that is labeled with the numbers 3 and 4 place the battery on the lowest battery shelf and connect the matching leads from...

Page 20: ...idator will respond with three beeps Each consolidator will respond to all programming requests in one of two ways 1 Beep Command completed successfully 2 Beeps Error s detected If you hear two beeps enter the code again If you hear two beeps a second time hang up and try again Remote Mode In Remote Mode if a standard telephone company phone line is being utilized via the Telco IN connection the c...

Page 21: ...nce each Consolidator has been programmed each Talkaphone Area of Refuge Emergency Phone must be programmed individually A call can be routed to the desired phone port by entering the following code 4X Routes to Emergency phone in port jack number X X 1 8 For details on programming the Talkaphone Area of Refuge Emergency phones refer to the Installation Operation Manual for Emergency Information p...

Page 22: ...ations are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 37 Local Mode 63 Day Night Mode 35 In Day Night Mode call LOCAL PHONE then TELCO IN 36 In Day Night Mode call TELCO IN then LOCAL PHONE 39 1 or 2 Program the type of phone line in the TELCO IN 39 1 for ordinary phone lines default 39 2 for PBX...

Page 23: ...all is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Refuge Emergency Phones through the Area of Refuge Command Unit To call from a remote phone di...

Page 24: ...th ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from EC 8 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from EC 8 to Local Phone Recommended Wir...

Page 25: ... battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no mat...

Page 26: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

Page 27: ...u through the installation of this product and provide comprehensive operating instructions Please read this instruction manual completely and thoroughly before installing this product II Contents Before beginning installation make sure you have all the included components Each AOR 24 AOR 32 includes THIS PRODUCT MUST BE INSTALLED IN ACCORDANCE WITH THE APPLICABLE INSTALLATION CODE BY A PERSON FAM...

Page 28: ...Volts at 20 mA off hook no current is drawn on hook 2 Either a disconnect pulse voltage drop at end of call or 30 seconds or silence after hang up no re order or howler feature If connected to a POTS line there must be no special features such as hook flash call waiting auto redial when busy or voicemail If the telephone company has activated any such features contact them to have these features t...

Page 29: ...Plug phone and power connections back into phone in the correct order 6 Remove the three 3 Phillips screws from the left side of the unit which secure the hinged front cover shut 7 Carefully open the hinged front cover taking care there are no loose items which may have shifted during transportation 8 The AOR 24 AOR 32 may be either surface mounted onto a wall or flush mounted into a wall NOTE For...

Page 30: ...bly on a wall in an appropriate location per the instructions packaged with the strobe siren assembly 14 Three 3 outgoing low voltage power lines from the strobe siren assembly must be wired to the Black Red white and Orange lead wires from the relays located at the top interior of the AOR 24 AOR 32 Same color wires from the strobe siren and the AOR 24 AOR 32should be connected together 15 Install...

Page 31: ...phone Area of Refuge Emergency Phone calls and the AOR 24 AOR 32 is in Day Night mode it will ring the Command Unit s built in local handset phone first ring it a second time if no one answers the first time then if no one answers the second time it will dial a remote number If no one should answer the remote number it will re ring the local phone and continue this cycle until either the phone is ...

Page 32: ... matter However once either the batteries are connected OR the 115 230 VAC 50 60Hz line is energized THE UNIT WILL BECOME HOT ENERGIZED 23 Connect the backup batteries The batteries and their corresponding connections to the wiring harness are labeled Starting with the battery that is labeled with the numbers 3 and 4 place the battery on the lowest battery shelf and connect the matching leads from...

Page 33: ...idator will respond with three beeps Each consolidator will respond to all programming requests in one of two ways 1 Beep Command completed successfully 2 Beeps Error s detected If you hear two beeps enter the code again If you hear two beeps a second time hang up and try again Remote Mode In Remote Mode if a standard telephone company phone line is being utilized via the Telco IN connection the c...

Page 34: ...nce each Consolidator has been programmed each Talkaphone Area of Refuge Emergency Phone must be programmed individually A call can be routed to the desired phone port by entering the following code 4X Routes to Emergency phone in port jack number X X 1 8 For details on programming the Talkaphone Area of Refuge Emergency phones refer to the Installation Operation Manual for Emergency Information p...

Page 35: ...ations are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 37 Local Mode 63 Day Night Mode 35 In Day Night Mode call LOCAL PHONE then TELCO IN 36 In Day Night Mode call TELCO IN then LOCAL PHONE 39 1 or 2 Program the type of phone line in the TELCO IN 39 1 for ordinary phone lines default 39 2 for PBX...

Page 36: ...all is already being answered any other calls which come in will cause the appropriate LED to blink to indicate they are awaiting an open line As soon as the initial call has been completed any calls that were waiting will be put through in the order in which they were placed 2 Calling Talkaphone Area of Refuge Emergency Phones through the Area of Refuge Command Unit To call from a remote phone di...

Page 37: ...th ground only at the consolidator end The resistance on the line is not to exceed 25 ohms The following chart shows distances and recommended wire gauges Distance from EC 8 to Emergency Information Telephone Recommended Wire Gauge 0 500 feet 24 G 501 750 feet 22 G 751 1 000 feet 20 G 1 001 1 800 feet 18 G 1 801 3 000 feet 16 G 3001 5 000 feet 14 G Distance from EC 8 to Local Phone Recommended Wir...

Page 38: ... battery 6 My consolidator is not at my desk where the calls come in Is there a way to make the LED s remote so I can see who is calling Although the LED s cannot be made remote Emergency Information phones can be purchased with the V option which allows a location identifying message to be recorded into the phone This message is then played as soon as the call is answered This ensures that no mat...

Page 39: ... line into the Local port If so contact Talk A Phone technical support I hear noise on the line 1 You are not using twisted shielded wire Fluorescent lights elevator machinery and many other devices can produce noise on your wires if they are not properly twisted and shielded See FAQ 2 for wiring requirements The Local Phone rings briefly but then when I pick up I hear three beeps 1 The Emergency ...

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