45
Page
PROBLEM
SOLUTIONS
W
ATER HE
ATER
Unit does not ignite
when water goes
through the unit.
•
Is the flow rate over 0.5 GPM? (p. 37)
•
Check for the filter on the cold water inlet. (p. 43)
•
Check for reverse connection and cross connection.
•
If you use the remote controller, is the power button turned on?
•
Check if the inlet temperature is too high. If it is too close to the
set temperature, the water heater will not activate.
The fan motor is
still spinning after
operation has stopped.
•
This is normal. After operation has stopped, the fan motor keeps
running from 15 to 70 seconds in order to re-ignite quickly, as well
as purge all the exhaust gas out of the flue.
Unit sounds abnormal
while in operation.
•
Contact the manufacturer at: (USA) 1-877-737-2840.
(Canada) 1-888-479-8324
REMO
TE
C
ONTR
OLLER
Remote controller does
not display anything
when the power
button is turned on.
•
Make sure the unit is supplied with power.
•
Make sure the connection to the unit is correct. (p. 27)
-100112115 (TM-RE30) only-
If the green LED lights up, the
remote controller has been
turned ON. When the unit has not
operated for five minutes or more,
the display turns off to conserve
energy.
An ERROR code is
displayed.
•
Please see p. 47-48.
EAS
Y-LINK
SY
STEM
510
model
only
How are the unit
numbers assigned?
•
For an Easy-Link System, the Parent unit is always labeled #1 and all
other subsequent Child units are numbered randomly.
•
To check which numbers are assigned to which Child units, push the
button on the computer board of any Child unit as shown below.
The unit number will be displayed on the 7-Seg LED. (Refer to p.
29.)
Troubleshooting
Owner's Guide
When ON,
green LED
is lit.
Button to check
unit numbers
7-Seg LED
