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watches sold without a valid guarantee card properly filled out and signed by an authorized TAG
Heuer dealer or by a dedicated TAG Heuer boutique;
– the serial number engraved on the case is perfectly legible and no part of the original case back
or original serial number has been removed, modified, falsified, altered, replaced, erased, defaced
or made illegible.
Failure to abide by any of the above conditions renders all rights resulting from the TAG Heuer
international guarantee null and void.
What is not covered ?
Damage resulting from service provided anywhere other than at an official TAG Heuer Customer
Service Center is not covered and shall void the guarantee. The limited guarantee also does not cover
bracelets, crystals and batteries, or any damage to the case or movement due to moisture that might
have entered the watch as a result of improper handling. More generally, it does not apply if there
has been improper or inadequate use of the watch.
General conditions and limitations:
This limited guarantee replaces any guarantees implied by some countries’ local law, including the
implied guarantee of merchantability, which are disclaimed. Some countries’ local law may not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have
other rights under local laws which vary from country to country. TAG Heuer and its official Customer
Service Centers shall have sole discretion to decide to repair or replace any TAG Heuer timepiece
under this limited international guarantee.
We recommend that you send your watch by registered mail, carefully wrapped to avoid damage, to
the nearest official TAG Heuer Customer Service Center, or take it to your authorized TAG Heuer dealer
or dedicated TAG Heuer boutique. TAG Heuer is not responsible for loss or damage during shipping.
The list of official TAG Heuer Customer Service Centers can be found at the end of this booklet. On
request, these official TAG Heuer Customer Service Centers will provide you with the details of your
nearest authorized TAG Heuer dealer or dedicated TAG Heuer boutique. This guarantee does not affect
your legal rights as a consumer. Please check that this booklet contains an international guarantee
card – otherwise you will not be covered by the limited guarantee services outlined above.
TAG Heuer will provide spare parts within a period of 10 years from the date of purchase.
In this booklet you will find a number of recommendations for the use and maintenance of your TAG
Heuer watch. Please follow them carefully since the guarantee will become invalid in the event of
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