TAB-Austria Go4Platin, Manual

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Manual Go4Platin_en COMPLETE.docx / BG 30
Transact Epic 950TM (ticket printer)
Cleaning the Printer Head
Two kinds of periodical cleaning operations will ensure continued high print quality from your printer:
1. Paper dust removal
Use a soft brush to clean die paper dust from inside the printer and chassis area. The paper
dust should also be removed from the sensor optics.
2. Cleaning thermal printer head
If streaking on the printer ticket is evident, the thermal print header may need to be cleaned.
This can be done by inserting a thermal printer cleaning card, as show in the instructions
below:
Detailed instructions
a) Open the cover and remove all tickets from ticket feed path.
b) Close the cover.
c) Open cleaning card pouch and remove cleaning card.
d) Insert cleaning card into feed path.
e) The cleaning card will automatically be drawn into the feed path.
f) Open the cover and then remove the cleaning card by gently pulling it back.
g) Repeat process if necessary.
h) Proper disposal of used cleaning card.
Purchasing Cleaning Cards
Cleaning cards are available through TransAct by telephone or the Internet. 2.5" x 6" Thermal
Cleaning Card (box of 25); Part number 100-03322 (TransAct)