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T-Mobile 5G Gateway User Guide
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Leave adequate space for heat dissipation to avoid any damage caused by overheating the
5G Gateway.
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Do not cover the 5G Gateway or its ventilation holes. Blocking the ventilation holes may cause
fire.
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Use the power adapter provided with your 5G Gateway and do not fasten the power cable to
building surfaces.
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Ensure the cable can move freely. Do not place heavy objects on the cable.
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Do not use the 5G Gateway outside, and make sure all the connections are indoors.
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Do not install, use, or service the 5G Gateway during a thunderstorm.
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There is a remote risk of electric shock from lightning.
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The standby power consumption of the 5G Gateway is 4.5W.
Introduction
This document explains how to operate the T-Mobile 5G Gateway at home using visual cues to
achieve the best placement and performance.
NOTE
This document is a supplement to the Quick Start Guide and T-Mobile Internet mobile app. Use the
Quick Start Guide to get up and running quickly.
The contents of this guide are subject to change without notice.
Getting to Know Your T-Mobile 5G Gateway
You will find the following items in the box:
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Gateway
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Windowsill Bracket
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Power Adapter
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Quick Start Guide
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T-Mobile Terms and Conditions
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Safety and Regulatory Notice
The gateway offers 4G/LTE or 5G/NR WAN (Wide Area Network) mobile network connectivity
by way of four wide band omni or semi directional antennas that supports all LTE/5G bands. It
functions as the connection point between the WAN outside your home and the LAN (Local Area
Network) inside your home.
