Chapter 2
Multimedia Net Card User Guide
Page 52
Card Problems
Possible Causes
Suggestions
Windows asks you
to restart your
computer before
the “click to finish”
message appears
from the
installation.
You may have
inserted the
Multimedia Net
Card before
completing the
software
installation.
Choose “No” or “Cancel” and then restart
your computer manually after clicking
“Finish” on the installation setup.
The Multimedia
Net Card cannot be
enabled after
restarting.
The driver was
stopped from the
system tray.
See the section titled “Removing the
Multimedia Net Card.”
Your computer
locks up.
You probably
ejected and re-
inserted the
Multimedia Net
Card while it was
enabled, which
causes the
computer to lock
up.
Make sure that you disable the card and
follow the proper removal steps before
unplugging it
See the section titled “Removing the
Multimedia Net Card.”
The T-Mobile
Mobility Manager
flashes on the
screen and then
disappears.
Click the Mobility Manager icon that is
located in your system tray or desktop,
which will bring the T-Mobile Mobility
Manager window back.
The over-the-air
upgrade does not
work.
3
rd
party firewalls
are preventing
upgrades.
Disable the firewall before attempting to
upgrade. We recommend you check with
the third party firewall software user
instructions on how to disable.
