![background image](http://html1.mh-extra.com/html/t-fal/genio-2/genio-2_user-manual_3080198018.webp)
18
EN
LIMITED WARRANTY
This
NESCAFÉ
®
Dolce Gusto
®
product is warranted
for 2 years from the date of purchase against
defects in material and workmanship . During this
period, the
NESCAFÉ
®
Dolce Gusto
®
product that,
upon inspection by
NESCAFÉ
®
Dolce Gusto
®
, is
proved defective, will be repaired or replaced, at
NESCAFÉ
®
Dolce Gusto
®
option, without charge to
the customer. If a replacement product is sent, it
will carry the remaining warranty of the original
product . This warranty does not apply to any defect
arising from a buyer’s or user’s misuse of the pro-
duct, negligence, failure to follow
NESCAFÉ
®
Dolce
Gusto
®
instructions, use on current or voltage other
than that stamped on the product, wear and tear,
alteration or repair not authorized by
NESCAFÉ
®
Dolce Gusto
®
, or use for commercial purposes, or
appliances not descaled as specified.
THE WARRANTIES SET FORTH HEREIN ARE EXCLU-
SIVE AND NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR USE, ARE MADE BY
NESCAFÉ
®
DOLCE GUSTO
®
OR ARE AUTHORIZED
TO BE MADE WTH RESPECT TO THE PRODUCT .
Some states do not allow limitation on how long
an implied warranty lasts or do not allow the ex-
clusion of incidental or consequential damages,
so the above limitations may not apply to you .
This warranty gives you specific legal rights, and
you may also have other rights, which vary from
state to state . If you believe your product is defec-
tive, take the product (or send it postage prepaid)
along with proof of purchase to the nearest
authorized
NESCAFÉ
®
Dolce Gusto
®
Service Cen-
ter. (To find the nearest authorized
NESCAFÉ
®
Dolce Gusto
®
Service Center visit the
NESCAFÉ
®
Dolce Gusto
®
website or contact the
NESCAFÉ
®
Dolce Gusto
®
Consumer Service in your country
indicated below). If you send the product, please
include a letter explaining the nature of the clai-
med defect .
When shipping the product to the service center
please include a note explaining the issue, a copy
of the sales receipt and provide a valid return
address on the outside of the shipping box (no
PO Boxes) . If the product is out of warranty or
warranty can’t be validated, the service center will
send an estimate of repair for your approval .
WARRANTY VOID IF COFFEE
SYSTEM HAS NOT BEEN
PROPERLY DESCALED .
CONSUMER SERVICE
If you have additional questions, please call our
Consumer Service Department . It is helpful to
have the product available at the time of your call
and to know the reference number that can gene-
rally be
found on the base of the product .
CANADA
Phone 1-888-809-9267
Hours Monday – Friday
from 9:00 a .m . – 6:00 p .m . (EST)