T-COM Speedport OptoLAN, Manual, Page: 27 / 32

Appendix 11
Speedport OptoLAN / T-Com_en / A31008-M1062-A151-2-7419 / anhang.fm / 12.09.2006
Version 2, 23
.0
5.2005
You will find more information in our FAQs on the Internet at:
http://www.t-com.de/faq
If the problem persists, you should contact our Equipment hotline. You
will find the hotline number under “Customer Service” on page 11.
If you suspect a problem with your telephone line, please contact
your network operator's customer care centre. You can reach
T-Com Customer Service on
0800 330 2000
or on the Internet at
http://www.t-com.de/kundendienst.
Customer Service
You can obtain further advice and help for configuration of your Speed-
port OptoLAN via our Equipment premium hotline.
Experienced staff at the T-Com Customer Care Centre are available
during normal business hours on the hotline
0900 1 770022 . Calls
from the T-Com fixed network cost EUR 1.24 for each full or part
minute.
No LAN connection
between the con-
nected devices. The LAN settings on
the connected
devices are not cor-
rect. Correct the LAN set-
tings. Check the LAN
connection by mak-
ing a direct connec-
tion via Ethernet
cable.
Problem Possible cause Remedy