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System Q SEEK200, Instruction Manual

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System Q SEEK200 Instruction Manual Download Page 92

4/4/2022

SEEK200

87

RoboHotHead.com

Feature

Specification

Consumption

12V: 500mA / PoE: 6.5W

Finish

White / Black

Build

Metal Body

Operating Temperature

10 deg C to 35 deg C

Use

Internal Use Only

Dimensions

140mm Dia x (h) 125mm

Conditions

Enter topic text here.

17.1 General Company Disclaimer

All specifications are approximate. System Q Ltd reserves the right to change any product
specifications or features without notice. Whilst every effort is made to ensure that these
instructions are complete and accurate, System Q Ltd cannot be held responsible in any way
for any losses, no matter how they arise, from errors or omissions in these instructions, or
the performance or non-performance of the equipment that these instructions refer to.

17.2 WEEE Declaration

This symbol on the products and/or accompanying documents means that used electronic
equipment must not be mixed with general household waste. For treatment, recovery and
recycling please return this unit to your trade supplier or local designated WEE/CG0783SS
collection point as defined by your local council. 

17.3 Copyright

© Copyright 2022

Zip is a registered trademark of System Q Ltd, Chesterfield. Derbyshire. S40 2WB

Summary of Contents for SEEK200

Page 1: ... 2022 System Q Ltd SEEK200 HotHEAD Crowd Long Range Temperature Detection Camera Instruction Manual RoboHotHead com ...

Page 2: ... Set Temperature Screening 11 Measure Face Temperature in Optical Channel 11 Measure Body Temperature in Thermal Channel 13 3 Set Face Capture 15 Overlay and Capture 15 Set Shield Region 16 Advanced Configuration 18 Part 7 Temperature Measurement 19 1 Notice 19 2 Automatic Thermography 19 Set Thermography Parameters 19 Set Normal Mode 21 Set Expert Mode 22 Set Thermography Rule 23 Point Thermograp...

Page 3: ...38 Enable and Disable Live View 38 Start Digital Zoom 38 View Previous Next Page 39 Full Screen 39 Light 39 Wiper 39 Lens Initialization 39 Auxiliary Focus 40 Quick Set Live View 40 Lens Parameters Adjustment 40 2 Set Transmission Parameters 41 Part 11 Video and Audio 43 1 Video Settings 43 Stream Type 43 Video Type 43 Resolution 44 Bitrate Type and Max Bitrate 44 Video Quality 44 Frame Rate 44 Vi...

Page 4: ...ge 61 2 Video Recording 62 Record Automatically 62 Record Manually 63 Playback and Download Video 63 3 Capture Configuration 64 Capture Automatically 64 Capture Manually 65 View and Download Picture 65 Part 13 Network Settings 66 1 TCP IP 66 Multicast Discovery 67 2 Port 67 3 Port Mapping 68 Set Auto Port Mapping 68 Set Manual Port Mapping 69 4 Multicast 69 5 SNMP 70 6 Access to Device via Domain ...

Page 5: ...Set Same Unit 78 12 Security 78 13 Authentication 79 Security Audit Log 79 Set IP Address Filter 80 Set SSH 81 Set HTTPS 81 Set QoS 82 Set IEEE 802 1X 83 14 User and Account 83 Set User Account and Permission 83 Part 15 Appendix 84 1 Common Material Emissivity Reference 84 2 Device Command 85 3 Device Communication Matrix 85 Part 16 Specification 86 Part 17 Conditions 87 1 General Company Disclaim...

Page 6: ...n text Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss Laws and Regulations Use of the product must be in strict compliance with the local electrical safety regulations Transportation Keep the device in original or similar packaging while transporting it Keep all wrappers after unpacking them for future use In ca...

Page 7: ...placement The average lifespan varies so periodic checking is recommended Contact your dealer for details Wipe the device gently with a clean cloth and a small quantity of ethanol if necessary If the equipment is used in a manner not specified by the manufacturer the protection provided by the device may be impaired Using Environment Make sure the running environment meets the requirement of the d...

Page 8: ...mple switching on a discreet light in the shop A clever but simple way of alerting staff members to a high temperature reading without creating panic among staff or customers in a shop FTPs a snapshot of the person By automatically uploading FTP a snapshot of the person detected with a high temperature Each snapshot includes a temperature as an overlay Onvif stream Links into Existing CCTV if requ...

Page 9: ...ket not supplied Consumption is 12V 500mA PoE 6 5W Required Tools Handy Extras Screwdriver Drill Drill bits Hammer Alarm Cable if adding an alarm input extra to the built in PIR RJ45 Rapid Fit Crimp Tool and Crimps http www systemq com Product CON830 http www systemq com Product TOO998 PC or Laptop PoE Switch 12V DC Power Supply Device Activation and Accessing To protect the securityand privacy of...

Page 10: ...et the IP address of the PC to 192 168 1 100 3 Input 192 168 1 64 in the browser 4 Set device activation password Caution We highly recommend you create a strong password of your own choosing using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And ...

Page 11: ...e device via Internet Explorer web browser to access the interface for setting the cameras parameters and viewing the video image The cameras parameters can be setup with other browsers e g Chrome however the plug in for video is support only on Internet Explorer 5 3 Install Plug in You can access the device by installing plug in Steps 1 Input IP address of the device in web browser and the login ...

Page 12: ...ent of the device Logout You can exit safely 5 4 Illegal Login Lock It helps to improve the security when accessing the device via Internet The admin user can set the login attempts with the wrongpassword When your login attempts with the wrongpassword reach the set times the device is locked Go to Configuration System Security Security Service and enable Enable Illegal Login Lock and set the ille...

Page 13: ...unction can detect temperature of human face or body in the scene and output alarm if the temperature is higher than the setting value 6 1 Set Temperature Screening Parameters Configure the parameters of body temperature measurement Go to Configuration System Maintenance VCA Resource Type select Body Thermography ...

Page 14: ...4 4 2022 SEEK200 9 RoboHotHead com Steps 1 Go to Configuration Temperature Screening Basic Settings to configure parameters ...

Page 15: ... Display Temperature Info on Stream Check to display temperature information on the stream Add Original Data on Capture Check to add data on alarm triggered capture of thermal channel Add Original Data on Stream Check to add original data on thermal view Data Refresh Interval For areas of quickly moving pedestrians or where pedestrians tend to move across the field of view rather a quicker refresh...

Page 16: ...istance entered For subjects presenting themselves at a fixed distance specifying that distance can result in slightly better more accurate results Distance Set the distance between device and the target Note Refer to the emissivity table for reference in the manual or online Version View the version of current algorithm 2 Click Save 6 2 Set Temperature Screening 6 2 1 Measure Face Temperature in ...

Page 17: ... also enabled max temperature of the face displays on the image Note Refer to face capture section to set the correspondingparameters 6 Check Display Face Temperature Position to show a cursor on the position of max temperature 7 Select Configurationmode Targeting refers to measure the temperatures for all the targets in the scene and output alarm if the target temperature is higher than the alarm...

Page 18: ...setting value the device outputs alarm Pre AlarmTemperature When the face temperature is higher than the set value the device outputs pre alarm and upload captured face image 9 Click Draw Area and draw a face detection area in live view You can move the rectangle or drag the corners of rectangle to adjust the position and size Note You should draw the detection area within the red rectangle 10 Cli...

Page 19: ...ture of the black body 5 Set Environmental Temperature Mode Auto and Manual are selectable In auto mode the device detects environment temperature automatically In manual mode you should enter environment temperature manually 6 Set the body temperature compensation parameters if you need to detect human body temperature instead of shell temperature i Enable body temperature compensation function i...

Page 20: ...s For the information about arming schedule settings see Set Arming Schedule For the information about linkage methods see Linkage Method Settings 6 3 Set Face Capture The camera can capture the face that appears in the configured area and the face information will be uploaded with the captured picture as well 6 3 1 Overlay and Capture Steps 1 Go to Configuration Temperature Screening Face Capture...

Page 21: ...hot Half Body Shot and Full Body Shot If you select Custom you can customized the width head height and body height as required 4 Check Fixed Value to set the picture height 5 Check the BackgroundUpload to upload the background image 6 Select the Picture Quality and Resolutionfrom the drop down list 7 Click Save 6 3 2 Set Shield Region The shield region allows you to set the specific region in whi...

Page 22: ...hield area by left click end points in the live view window and right click to finish the area drawing 2 Optional Click to delete the drawn areas Note You are allowed to draw up to 4 areas on the same image and each area can be set with 3 10 points 3 Click Save ...

Page 23: ...e algorithms library Upload Feature Check to upload the feature of captured target Capture Times Refers to the capture times a face will be captured during its stay in the configured area Quick Shot You can define quick shot threshold and max capture interval Quick Shot Threshold It stands for the quality of face to trigger quick shot ...

Page 24: ...d be less than 45 The target image pixels should be more than 5 5 If multiple presets will be taken for temperature measurement it is recommended to set the patrol time above 20 s Please select line thermographyor area thermographyfor a certain area temperature measurement The point thermographyis not recommended in case of deviation occurred during device movement to affect the accuracyof tempera...

Page 25: ... Go to Configuration Temperature Measurement Basic Settings to configure parameters Enable Temperature Measurement Check to enable temperature measurement function Enable Color Temperature Check to display Temperature Color Ruler in live view Display Temperature Info on Stream Check to display temperature information on the stream Display Temperature in Optical Channel Check to display thermalchan...

Page 26: ...ta Refresh Interval It means the refresh interval of temperature information Unit Display temperature with Degree Celsius C Degree Fahrenheit F Degree Kelvin K Temperature Range Select the temperature measurement range Version View the version of current algorithm 4 Click Save 7 2 2 Set Normal Mode This function is used to measure the temperature of the whole scene and alarm Steps 1 Go to Configur...

Page 27: ...view Note Go to Image VCA Rules Display to adjust the fonts size and the temperature colour of normal alarm and pre alarm 7 2 3 Set Expert Mode Select the temperature measurement rules from Point Line or Area and configure parameters the device alarms if the alarm rules are met Steps 1 Go to Configuration Temperature Measurement Basic Settings check Enable Temperature Measurement 2 Refer to Set Th...

Page 28: ...ts effectiveness in emitting energy as thermal radiation Different objects have different emissivity Refer to Common Material Emissivity Reference to search for the target emissivity Distance The distance betweenthe target and the device Reflective Temperature If there is any object with high emissivity in the scene check and set the reflective temperature to correct the temperature The reflective...

Page 29: ... connected device Area s Temperature Comparison Select two areas and set the comparison rule and set the temperature difference threshold The device alarms when the temperature difference meets the settingvalue 5 You can shield certain area from being detected Refer to Set Shielded Region for detailed settings 6 Click Save Click Live View and select thermal channel to view the temperature and rule...

Page 30: ...e View interface to view the maximum temperature and rule of the area in thermal channel 7 2 8 Set Shielded Region You can configure areas from being detected Steps 1 Check Enable Shield Area 2 Click 3 Drag the mouse in the live view to draw the area You can drag the corners of the red rectangle area to change its shape and size 4 Right click the mouse to stop drawing 5 Optional Select one area an...

Page 31: ... Distance The straight line distance betweenthe black body and the device Temperature Enter the temperature of the black body Note If there is no black body in the scene skip step 3 and 4 5 Set Environmental Temperature Mode Auto and Manual are selectable In auto mode the device detects environment temperature automatically In manual mode you should enter environment temperature manually 6 Set the...

Page 32: ...s Steps 1 Go to Configuration Event Basic Event Motion Detection 2 Select the channel No 3 Check Enable MotionDetection 4 Optional Highlight to display the moving object in the image in green 1 Check Enable Dynamic Analysis for Motion 2 Go to Configuration Local 3 Set Rules to Enable 5 Select ConfigurationMode and set rule region and rule parameters For the information about normal mode see Normal...

Page 33: ...Figure 6 1 Set Rules Stop Drawing Stop drawingone area Clear All Clear all the areas 4 Optional You can set the parameters of multiple areas by repeatingthe above steps 8 1 2 Expert Mode You can configure the motion detection parameters of day night switch accordingto the actual needs Steps 1 Select expert mode in Configuration 2 Set parameters of expert mode Day Night Switch OFF Day night switch ...

Page 34: ...ynamic analysis do not take effect 3 Select an Area and click Draw Area Click and drag the mouse on the live video then release the mouse to finish drawingone area Figure 6 2 Set Rules Stop Drawing Finish drawingone area Clear All Delete all the areas 4 Optional Repeat the above steps to set multiple areas 8 2 Set Video Tampering Alarm When the configured area is covered and cannot be monitored no...

Page 35: ...eas Figure 6 3 Set Video Tampering Area 6 Refer to Set Arming Schedule for settingscheduled time Refer to Linkage Method Settings for setting linkage method 7 Click Save 8 3 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device Before You Start Make sure the external alarm device is connected See Quick Start Guide for cables connection Steps...

Page 36: ... HDD Full The HDD storage is full HDD Error Error occurs in HDD Network Disconnected The device is offline IP Address Conflicted The IP address of current device is same as that of other device in the network Illegal Login Incorrect user name or password is entered 3 Refer to Linkage Method Settings for setting linkage method 4 Click Save 8 5 Detect Audio Exception Audio exceptiondetection functio...

Page 37: ...intensity in the environment The louder the environment sound the higher the value should be You can adjust it accordingto the real environment Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity Sensitivity is configurable 3 Refer to Set Arming Schedule for settingscheduled time Refer to Linkage Method Settings for setting linkage methods 4 C li c k S a v e Note...

Page 38: ...selected time period Drag the both ends to adjust the time period Click on the selected time period and drag it on the time bar 4 Optional Click Copy to to copy the same settings to other days 5 C li c k S a v e 9 1 Linkage Method Settings You can enable the linkage functions when an event or alarm occurs 9 1 1 Trigger Alarm Output If the device has been connected to an alarm output device and the...

Page 39: ...nformation about the configuration see Manual Alarm 3 Cli ck Sa ve Manual Alarm You can trigger an alarm output manually Steps 1 Set the manual alarm parameters Alarm Output No Select the alarm output No accordingto the alarm interface connected to the external alarm device Alarm Name Custom a name for the alarm output Delay Select Manual 2 Click Manual Alarm to enable manual alarm output 3 Option...

Page 40: ...other alarm output channels 4 Click Save 9 1 2 FTP NAS Memory Card Uploading If you have enabled and configured the FTP NAS memorycard uploading the device sends the alarm informationto the FTP server network attached storage and memory card when an alarm is triggered Refer to Set FTP to set the FTP server Refer to Set NAS for NAS configuration Refer to Set Memory Card for memorycard storage confi...

Page 41: ...rt should be set as 465 When you select SSL or TLS and Enable STARTTLS emails are sent after encrypted by STARTTLS and the SMTP port should be set as 25 Note If you want to use STARTTLS make sure that the protocol is supported by your email server If you check the Enable STARTTLS while the protocol is not supported by your email sever your email is sent with no encryption 4 Optional If you want to...

Page 42: ...ps 1 Go to the settingpage Configuration Event Basic Event Audible Alarm Output 2 Select desired alarm sound type and alarm times 3 Set arming schedule for audible alarm Refer to Set Arming Schedule 4 Click Save 9 1 7 Set Flashing Alarm Light Output Steps 1 Go to Configuration Event Basic Event Flashing Alarm Light Output 2 Set Flashing Duration Flashing Frequency and Brightness Flashing Duration ...

Page 43: ...s to 4 4 window division 10 1 2 Live View Stream Type Select the live view stream type according to your needs For the detailed information about the stream type selection refer to Stream Type 10 1 3 Enable and Disable Live View This function is used to quickly enable or disable live view of all channels Click to start live view of all channels Click to stop live view of all channels 10 1 4 Start ...

Page 44: ...e image in full screen mode Click to start full screen mode and press ESC button to exit 10 1 7 Light Click to turn on or turn off the illuminator 10 1 8 Wiper For the device that has a wiper you can control the wiper via web browser Click on live view page The wiper wipes the window one time 10 1 9 Lens Initialization Lens initialization is used on the device equipped with motorized lens The func...

Page 45: ...ick setup page 2 Set PTZ display settings OSD video audio and VCA resource parameters For PTZ settings see Lens Parameters Adjustment For display settings see Display Settings For OSD settings see OSD For audio and video settings see Video and Audio For VCA settings see Temperature Measurement and Temperature Screening Note The function is only supported by certain models 10 1 12 Lens Parameters A...

Page 46: ... Parameters The live view image may be displayed abnormally accordingto the network conditions In different network environments you can adjust the transmission parameters to solve the problem Steps 1 Go to Configuration Local 2 Set the transmission parameters as required P r o t o c o l T C P TCP ensures complete delivery of streaming data and better video quality yet the real time transmission w...

Page 47: ...r the video fluency B a l a n c e d The device ensures both the real time video image and the fluency Fluent The device takes the video fluency as the priority over teal time In poor network environment the device cannot ensures video fluency even the fluency is enabled Custom You can set the frame rate manually In poor network environment you can reduce the frame rate to get a fluent live view Bu...

Page 48: ...n one stream you can specify parameters for each streamtype Main Stream The streamstands for the best stream performance the device supports It usually offers the best resolution and frame rate the device can do But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission Sub Stream The streamusually offers comparativelylow resolution opti...

Page 49: ... means that the device automatically adjust the bitrate under the set Max Bitrate The compression speed is slower than that of the constant bitrate But it guarantees the image quality of complex scenes 11 1 5 Video Quality When Bitrate Type is set as Variable video quality is configurable Select a video quality according to actual needs Note that higher video quality requires higher bandwidth 11 1...

Page 50: ...e rate and image quality MJPEG Motion JPEG M JPEG or MJPEG is a video compression format in which intraframe coding technology is used Images in a MJPEG format is compressed as individual JPEG images Profile This function means that under the same bitrate the more complex the profile is the higher the quality of the image is and the requirement for network bandwidth is also higher I Frame Interval...

Page 51: ...am SVC enables forward compatibility for older hardware the same bitstream can be consumed by basic hardware which can only decode a low resolution subset while more advanced hardware will be able decode high quality video stream 11 1 8 Smoothing It refers to the smoothness of the stream The higher value of the smoothing is the better fluency of the stream will be though the video quality may not ...

Page 52: ...ct the audio input device as required The audio input display varies with the device models LineIn Set Audio Input to LineIn when the device connects to the audio input device with the high output power such as MP3 synthesizer or active pickup MicIn Set Audio Input to MicIn when the device connects to the audio input device with the low output power such as microphone or passive pickup Environment...

Page 53: ... the toolbar to enable two way audio function of the camera 3 Click and select move the slider to adjust the volume 4 Click disable the two way audio function 11 1 12 Set ROI ROI Region of Interest encoding helps to assigns more encoding resource to the region of interest thus to increase the quality of the ROI whereas the background information is less focused Before You Start Please check the vi...

Page 54: ...ge Display Settings For device that supports multiple channels display settings of each channel is required Click Default to restore settings 11 2 1 Image Adjustment By adjusting the Brightness Saturation Contrast and Sharpness the image can be best displayed 11 2 2 Image Adjustment Thermal Channel You can optimize the image display effect of thermal channel by setting background correction and ma...

Page 55: ...re difference and the target is not obvious can improve image contrast and enhance image E g the bird in forest Self Adaptive Choose AGC mode automatically accordingto current scene 11 2 3 Exposure Settings Exposure is controlled by the combination of iris shutter and photo sensibility You can adjust image effect by setting exposure parameters In manual mode you need to set Exposure Time Gain and ...

Page 56: ...ologyto reduce overexposure caused by supplement light IR Light Mode When the mode is set to Auto the supplement light is automatically enabled or disabled accordingto the image brightness Brightness Limit Adjust the upper limit of IR light power 11 2 6 BLC If you focus on an object against strong backlight the object will be too dark to be seen clearly BLC backlight compensation compensates light...

Page 57: ...re accordingto the environment 11 2 9 DNR Digital Noise Reduction is used to reduce the image noise and improve the image quality Normal and Expert modes are selectable Normal Set the DNR level to control the noise reduction degree The higher level means stronger reduction degree Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree The higher level means s...

Page 58: ...rent temperature ranges to identify the target quickly Steps 1 Go to Configuration Image Display Settings 2 Select the thermal channel 3 Click Image Enhancement select Palette as White Hot or Black Hot 4 Set the temperature value and color of High Temperature Interval Temperature or Low Temperature targets ...

Page 59: ...ttingcolor Below be colored When the target of low temperature needs to be colored you can set the low temperature color Target below the setting temperature will be displayed in setting color 5 Click Save 11 2 12 DDE Digital Detail Enhancement is used to adjust the details of the image OFF and Normal modes are selectable OFF Disable this function Normal Set the DDE level to control the details of...

Page 60: ...s function helps to display the image normally Select the mirror mode as needed Note The video recording will be shortly interrupted when the function is enabled 11 2 16 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution The two most common video standard used are NTSC and PAL In NTSC 30 frames are...

Page 61: ...Save to take effect Displayed Information Set camera name date week and their related display format Te xt O ve rl ay Set customized overlay text on image OSD Para meter s Set OSD parameters such as Display Mode OSD Size and Font Color 11 4 Set Privacy Mask The function blocks certain areas in the live view to protect privacy No matter how the device moves the blocked scene will never be seen S t ...

Page 62: ...the position of the area Click Clear All Clear all the areas you set 5 Click Stop Drawing 6 C li c k S a v e Note Up to 4 areas are supported for setting 11 5 Overlay Picture Overlay a customized picture on live view Before You Start The picture to overlayhas to be in BMP format with 24 bit and the maximum picture size is 128 128 pixel Steps 1 Go to picture overlay setting page Configuration Image...

Page 63: ... 4 Click the defective pixel on the image then a cursor shows on the live view 5 Click Up Down Left Right to adjust the cursor position to the defective pixel position 6 Click then click to correct defective pixel Note If multiple defective pixels need to be corrected click after locating a defective pixel Then after locating other pixels click to correct them simultaneously 7 Optional Click to ca...

Page 64: ...camera For detailed installation refer to Quick Start Guide of the camera Steps 1 Go to storage management settingpage Configuration Storage Storage Management HDD Management 2 Select the memory card and click Format to start initializing the memorycard The Status of memorycard turns to Normal from Uninitialized which means the memorycard can be used normally 3 Optional Define the Quota of the mem...

Page 65: ...FTP server to save images which are captured by events or a timed snapshot task Before You Start Get the FTP server address first Steps 1 Go to Configuration Network AdvancedSettings FTP 2 Configure FTP settings Server Address and Port The FTP server address and correspondingport User Name and Password The FTP user should have the permission to upload pictures If the FTP server supports picture up...

Page 66: ...Cloud Storage 2 Check Enable Cloud Storage 3 Set basic parameters Protocol Version The protocol version of the cloud storage server Server IP The IP address of the cloud storage server It supports IPv4 address Serve Port The port of the cloud storage server 6001 is the default port and you are not recommended to edit it User Name and Password The user name and password of the cloud storage server ...

Page 67: ...ration Storage Schedule Settings Record Schedule 2 Select channel No 3 Check Enable 4 Select a record type Note The record type is vary accordingto different models Continuous The video will be recorded continuously according to the schedule Motion When motion detection is enabled and trigger recordingis selected as linkage method object movement is recorded Alarm When alarm input is enabled and t...

Page 68: ...rd new videos Pre record The time period you set to record before the scheduled time Post record The time period you set to stop recording after the scheduled time Stream Type Select the stream type for recording Note When you select the stream type with higher bitrate the actual time of the pre record and post record may be less than the set value 7 Click Save 12 2 2 Record Manually Steps 1 Go to...

Page 69: ...Search 2 Select the video files and then click Download Note Go to Configuration Local click Save downloadedfiles to to change the saving path of downloaded video files 12 3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path You can view and download the snapshots 12 3 1 Capture Automatically This function can capture picture...

Page 70: ...this format is comparativelysmall which is better for network transmission BMP The picture is compressed with good quality 3 Click Save 4 Click near the live view or play back window to capture a picture manually 12 3 3 View and Download Picture You can search view and download the pictures stored in the local storage or network storage Steps 1 Click Picture 2 Select channel No 3 Set search condit...

Page 71: ...v4 Two IPv4 modes are available DHCP The device automatically gets the IPv4 parameters from the network if you check DHCP The device IP address is changed after enabling the function You can use a network search tool to get the device IP address Note The network that the device is connected to should support DHCP Dynamic Host Configuratio n Protocol Manual You can set the device IPv4 parameters ma...

Page 72: ... to 1500 DNS It stands for domain name server It is required if you need to visit the device with domain name And it is also required for some applications e g sending email Set Preferred DNS Server and Alternate DNS server properly if needed 13 1 1 Multicast Discovery Check the Enable Multicast Discovery and then the online network camera can be automatically detected by client software via priva...

Page 73: ...is high RTSP Port It refers to the port of real time streaming protocol Server Port It refers to the port on which the client adds the device 13 3 Port Mapping By settingport mapping you can access devices through the specified port Before You Start When the ports in the device are the same as those of other devices in the network refer to Port to modify the device ports Steps 1 Go to Configuratio...

Page 74: ...e the same as the internal port 3 Click Save What to do next Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device For more information refer to the router user manual 13 4 Multicast Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously After settingmulticast you...

Page 75: ...ngs SNMP 2 Check Enable SNMPv1 Enable SNMP v2c or Enable SNMPv3 N o t e The SNMP version you select should be the same as that of the SNMP software And you also need to use the different version according to the security level required SNMP v1 is not secure and SNMP v2 requires password for access And SNMP v3 provides encryption and if you use the third version HTTPS protocol must be enabled 3 Con...

Page 76: ...for port mapping settings 6 Access the device By Browsers Enter the domain name in the browser address bar to access the device By Client Software Add domain name to the client software Refer to the client manual for specific adding methods 13 7 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial up function The device gets a public IP address by ADSL dial up aft...

Page 77: ...rebooting the camera To solve the inconvenience of the dynamic IP you need to get a domain name from the DDNS provider e g DynDns com Refer to Access to Device via Domain Name for detail information 13 8 Set ISUP When the device is registered on ISUP platform formerly called Ehome you can visit and manage the device transmit data and forward alarm information over public network Steps 1 Go to Conf...

Page 78: ... Click Save 5 Optional Repeat the steps above to add more ONVIF users 13 10 Set HTTP Listening The device can send alarms to destination IP or host name through HTTP protocol The destination IP or host name should support the HTTP data transmission Steps 1 Go to Configuration Network AdvancedSettings HTTP Listening 2 Input DestinationIP or Host Name URL and Port 3 Click Test N o t e Click Default ...

Page 79: ...lps speed up batch configuration on other devices with the same parameters Steps 1 Export configuration file 1 Go to Configuration System Maintenance Upgrade Maintenance 2 Click Device Parameters and input the encryptionpassword to export the current configuration file 3 Set the saving path to save the configuration file in local computer 2 Import configuration file 1 Access the device that needs ...

Page 80: ... 2 Click Restore or Default accordingto your needs Restore Reset device parameters except user information IP parameters and video format to the default settings Default Reset all the parameters to the factory default Note Be careful when using this function After resetting to the factory default all the parameters are reset to the default settings 14 6 Upgrade Before You Start You need to obtain ...

Page 81: ...d click View Licenses 14 8 Time and Date You can configure time and date of the device by configuring time zone time synchronization and Daylight Saving Time DST 14 8 1 Synchronize Time Manually Steps 1 Go to Configuration System System Settings Time Settings 2 Select Time Zone 3 Click Manual Time Sync 4 Choose one time synchronizationmethod Select Set Time and manually input or select date and ti...

Page 82: ...adopts Daylight Saving Time DST you can set this function Steps 1 Go to Configuration System System Settings DST 2 Check Enable DST 3 Select Start Time End Time and DST Bias 4 Click Save 14 9 Set RS 232 RS 232 can be used to debug device or access peripheral device RS 232 can realize communication betweenthe device and computer or terminal when the communication distance is short Before You Start ...

Page 83: ...nfiguration System System Settings RS 485 2 Set the RS 485 parameters Note You should keep the parameters of the device and the computer or terminal all the same 3 Click Save 14 11 Set Same Unit Set the same temperature unit and distance unit When you enable this function the unit cannot be configured separatelyin other settingpages Steps 1 Go to Configuration System System Settings Unit Settings ...

Page 84: ...with high strength is recommended WEB Authentication Digest and digest basic are supported which means authentication information is needed when WEB request is sent to the device If you select digest basic it means the device supports digest or basic authentication If you select digest the device only supports digest authentication WEB Digest Algorithm MD5 SHA256 and MD5 SHA256 encrypted algorithm...

Page 85: ... the search conditions will be displayed on the Log List 4 Optional Click Export to save the log files to your computer 14 13 2 Set IP Address Filter IP address filter is a tool for access control You can enable the IP address filter to allow or forbid the visits from the certain IP addresses IP address refers to IPv4 Steps 1 Go to Configuration System Security IP Address Filter 2 Check Enable IP ...

Page 86: ...tity authentication which improves the security of remote access Steps 1 Go to Configuration Network AdvancedSettings HTTPS 2 Check Enable 3 Click Delete to recreate and install certificate Create and install self signed certificate Refer to Create and Install Self signed Certificate Create certificate request and install certificate Refer to Install Authorized Certificate 4 Click Save Create and ...

Page 87: ...ort certificate to the device Select Signedcertificate is available start the installationdirectly Click Browse and Install to import the certificate to the device Select Create the certificate request first and continue the installation Click Browse and Install to import the certificate to the device 6 Click Save 14 13 5 Set QoS QoS Quality of Service can help improve the network delay and networ...

Page 88: ...rk please change the password of your account regularly Changing the password every 3 months is recommended If the device is used in high risk environment it is recommended that the password should be changed every month or week Steps 1 Go to Configuration System User Management User Management 2 Click Add Enter User Name select Level and enter Password Assign remote permission to users based on n...

Page 89: ...sword and permission Delete Select a user and click Delete Note The administrator can add up to 31 user accounts 3 Click OK Appendix 15 1 Common Material Emissivity Reference M ater ial Emiss ivity Human Skin 0 98 Printed Curcuit Board 0 91 Concrete 0 95 Ceramic 0 92 Rubber 0 95 Paint 0 93 Wood 0 85 Pitch 0 96 Brick 0 95 Sand 0 90 ...

Page 90: ...lowing QR code to get device common serialport commands Note that the command list contains the commonly used serialport commands for RoboHotHead thermal cameras 15 3 Device Communication Matrix Scan the following QR code to get device communication matrix Note that the matrix contains all communicationports of RoboHotHead thermal cameras ...

Page 91: ... Lens Type 4mm Fixed Optical Field Of View 84 deg x 44 8 deg Compression H 265 H 264 MJPEG Min Illumination Colour 0 0089 Lux B W 0 0018 F1 6 Day Night Function Mechanical True Day Night Video Mode Bi spectrum Image Fusion IR Range Up to 15m Smart IR Automatically Adjusts Intensity Angle Alarm Inputs 1 Alarm Outputs 1 Audio Inputs 1 Audio Output 1 Audio Connection 3 5mm Sockets Network Connection ...

Page 92: ...omplete and accurate System Q Ltd cannot be held responsible in any way for any losses no matter how they arise from errors or omissions in these instructions or the performance or non performance of the equipment that these instructions refer to 17 2 WEEE Declaration This symbol on the products and or accompanying documents means that used electronic equipment must not be mixed with general house...

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