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5. Troubleshooting
a)
Does not power up after pressing
POWER
key.
Make sure the batteries are loaded and check if the batteries are properly installed with
battery cap firmly closed.
If it doesn’t help, change the batteries and try again.
Call for service if problem persists.
b)
Cannot transmit data or programs via the terminal’s communication port.
Check if the cable is plugged tightly, then,
Check if host communication parameters (COM port, baud rate, data bits, parity, stop bit)
match with the Terminal's.
c)
Keypad does not work properly,
Turn off the power then press the
7
,
9
and
POWER
keys simultaneously to enter the system
menu.
From the system menu, select the
Test
and then its sub-item
KBD
.
Perform the key-in test.
If problem persists, call for service.
d)
Scanner does not scan,
Check if the barcode reader is enabled, or
Check if battery-low indicator is shown on the LCD display. If yes, change the batteries.
If problem persists, call for service.
e)
Abnormal responses,
Open the battery cap and reload the batteries.
Enter system menu by pressing
7
,
9
and
POWER
keys simultaneously.
Check if the terminal can have a correct response by performing tests.
If problem persists, call for service.
