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Synology RT1900ac, User Manual

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Synology RT1900ac User Manual Download Page 3

 

3

  

Chapter 8: Manage Internet Connection

Internet Connection Types 

25

ISP/VPN/IPv6 Settings  

25

QuickConnect & DDNS 

25

DMZ 

26

Port Forwarding 

26

Port Triggering 

26

IPv6 Tunneling 

26

Chapter 9: Manage Local Network Connection

Set up an IPv6 Router 

27

Set up DHCP Services 

27

Set up Static Routes 

27

Chapter 10: Manage External Devices and Privileges

Install & Manage USB/SD Storage 

28

Define User/Folder Privileges

 

28

Install & Manage Network Printers 

28

Install & Manage 3G/4G Dongles 

28

Chapter 11: Discover SRM Packages

DNS Server 

29

Download Station 

29

Media Server 

29

RADIUS Server 

29

VPN Server 

29

Chapter 12: Discover Synology Mobile Applications

DS router 

30

Other Synology Mobile Applications 

30

Chapter 13: Diagnosis Tools

Check Connection Status 

31

Check Notifications

 

31

Diagnose with Ping 

31

Diagnose with Traceroute 

31

Find Technical Support 

31

Chapter 14: FAQ

SRM Operation 

32

Network 

33

Wi-Fi 

35

Appendix A: Specifications

Appendix B: LED Indicator Table

Syno_UsersGuide_RouterRT1900ac_20150923

Summary of Contents for RT1900ac

Page 1: ...Synology Router RT1900ac User s Guide ...

Page 2: ...ess Client 16 Chapter 4 Set up Your Wi Fi Connection Create Wi Fi Networks 2 4GHz 5GHz 17 Create Guest Wi Fi Networks 2 4GHz 5GHz 17 Create WPS Networks 2 4GHz 5GHz 18 Chapter 5 Manage Client Devices Monitor Device Status 19 Apply Parental Control 19 Apply Traffic Control 20 Apply Wake On LAN 20 Chapter 6 Enhance Connection Security Secure Your Connections 21 Create Firewall Rules 22 Enforce Auto ...

Page 3: ...Privileges 28 Install Manage Network Printers 28 Install Manage 3G 4G Dongles 28 Chapter 11 Discover SRM Packages DNS Server 29 Download Station 29 Media Server 29 RADIUS Server 29 VPN Server 29 Chapter 12 Discover Synology Mobile Applications DS router 30 Other Synology Mobile Applications 30 Chapter 13 Diagnosis Tools Check Connection Status 31 Check Notifications 31 Diagnose with Ping 31 Diagno...

Page 4: ...ave received all of the items below Also make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology Router Note All images below are for illustrative purposes only and may differ from the actual product Package Contents Main unit x 1 AC power adapter x 1 RJ 45 LAN cable x 1 Stand kit x 1 Antenna x 3 Meet Your Synology Router 1 Chapter 4 ...

Page 5: ...ATUS Indicator Front Panel Displays the status of the system 8 2 4G Wi Fi Indicator Displays the status of 2 4G Wi Fi connection 9 5G Wi Fi Indicator Displays the status of 5G Wi Fi connection 10 WAN Indicator Displays the status of WAN connection 11 LAN Indicator Displays the status of LAN connection 12 Eject Button 1 Press to eject USB SD external storages 2 Displays the status of USB SD externa...

Page 6: ... power cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the supplied AC voltage is correct and stable To remove all electrical current from the device ensure that all power cords are disconnected from the power source ...

Page 7: ... antenna at the antenna base 2 Turn clockwise until the antenna is secured 3 Repeat Steps 1 and 2 to install the other two antennas For optimal Wi Fi performance tilt the antennas so that they are 45 degrees apart from each other Set up Your Synology Router 2 Chapter 7 ...

Page 8: ... electrical signal sources such as other Wi Fi routers 3G 4G bases and microwave ovens Away from large expanses of metal or other materials such as metal doors glass panels and concrete Your Synology Router can be set in any of the following positions Place Flat on a Surface Simply place the Synology Router flat on a horizontal stable surface Stand Upright with the Stand Kit To place your Synology...

Page 9: ...n the adapter provided in the package and pull out the plug case as illustrated below 2 Slide the plug adapter provided into the slots by pushing it downward Note that the plug adapter that comes with your Synology Router varies depending on your region The image below is for reference only ...

Page 10: ...t devices to your Synology Router For wired devices Use network cables to connect devices to the LAN ports The corresponding LAN LED indicators should turn orange green to indicate successful connection For wireless devices 1 Turn on the Wi Fi switch on the Synology Router and wait until the 2 4G 5G LED indicators turn static green to indicate it is ready to connect to other devices 2 Use your wir...

Page 11: ...rk If you use a wireless device scan and join the Wi Fi network SSID SynologyRouter Password synology 2 Open a web browser and enter either URL into the address bar a http router synology com b http 192 168 1 1 8000 3 Once connected click Start to launch the SRM Setup Wizard 4 Fill in the information to set up the administrator account Click Next to continue ...

Page 12: ...the information to set up the Wi Fi network Click Next to continue 6 Set up the operation mode When choosing the Wireless Router mode you can also enable External access to SRM so that only external access via the HTTP S port e g 8000 8001 can reach SRM ...

Page 13: ...tained PPPoE credentials from the ISP Manual IP Choose this option if you have obtained an available IP address for use Auto IP Choose this option if you rely on an ISP modem for automatic IP assignment 8 The wizard will continue to set up your Synology Router and it may take up to three minutes to complete the setup ...

Page 14: ...up steps The steps and available options may somewhat vary depending on your device type e g PC or wireless device access type LAN WAN or Wireless LAN and chosen operation mode Wireless Router or Wireless AP 2 If the setup is completed with a wireless device remember to download DS router for anywhere management of your Synology Router To know more about this mobile application see DS router ...

Page 15: ...al DHCP Server 3 Configure advanced network settings at Network Center Internet or Local Network For setting details refer to the SRM help If you do not have an ISP modem 1 Connect your Synology Router at the WAN port to the Internet e g the Internet port on the wall ground with a network cable 2 Decide how your Synology Router obtains the IP address at Network Center Internet Connection Connectio...

Page 16: ...t access but a wired connection is hard to set up between your Synology Router and another router ISP modem Below is the suggested usage Clients have to connect to the Synology Router at the LAN port with a network cable for Internet access Note 1 Under this mode your Synology Router must be within the range of the Wi Fi source e g a Wi Fi router If not the received Wi Fi signal may be weak and af...

Page 17: ... 2 4GHz 5GHz To create a Wi Fi network please follow the steps below 1 Make sure your Synology Router is powered on and well connected to the Internet 2 Make sure the Wi Fi button is ON on your Synology Router 3 Go to Network Center Wireless Wi Fi 4 Select Enable wireless radio under 5GHz 2 4GHz and continue the setup Click Advanced options to display more setup items 5 Use your wireless device to...

Page 18: ... the WPS button on your Synology Router 2 Enable the WPS function on your wireless device Your wireless device and the Synology Router will be paired up By AP PIN code 1 Go to Network Center Wireless WPS Device PIN By AP PIN code and click Enable to generate an AP PIN code 2 Enter the generated PIN code into your wireless device Your wireless device and the Synology Router will be paired up By cli...

Page 19: ...ent devices and determine their ranges of accessible websites domains Undesirable websites can be kept away from specific users access To regulate users Internet access to certain websites domains go to Network Center Parental Control Web filter Note The specified content for Allow access to custom websites will be unanimously applied to all client devices under the Custom web filter Schedule Afte...

Page 20: ...le to support beamforming 2 Beamforming can be applied to up to six client devices at once and High Low Priority can be applied to three devices at most You can also monitor the network usage history by device and by application To access the usage log please go to Network Center Traffic Control Monitor You can identify the source of usage anomalies such as malicious software websites or identify ...

Page 21: ...ated Measures At Network Center Administration SRM Settings two other HTTPS related measures are available Automatically redirect HTTP connections to HTTPS All the Internet connections via HTTP will be switched to HTTPS to access SRM Enable HSTS Only web browsers using HTTPS connection can access SRM while HTTP using browsers are denied access DoS Protection DoS Denial of Service attacks bombard a...

Page 22: ...y failed login attempts Such IP addresses will be identified as a source of potential malicious attacks that try to find out the password To enable auto block please go to Network Center Security Auto Block Create Certificates Creating a certificate from your Synology Router is equal to issuing a certified ID If you import the certificate a crt file to another device e g your mobile phone your Syn...

Page 23: ...at have any updates for download With an spk update file you can manually update packages To update packages and tailor make the update settings please go to Package Center Note You cannot downgrade packages using a version older than the current version running on your Synology Router Back up and Restore SRM By backing up and restoring SRM you can preserve important settings for future use We sug...

Page 24: ...t is complete 2 The STATUS LED turns green Soft Reset is complete and the other LEDs become active and behave as stated in the LED Indicator Table For ten seconds Hard Reset The system will be reset to the factory default The data stored in the external storages will remain intact Note During Hard Reset the LED indicators behave as below 1 The STATUS LED turns blinking orange and the other LEDs be...

Page 25: ...Router as a VPN client please go to Network Center Internet Connection to modify the VPN settings Note Synology Router can only connect to OpenVPN servers which support tun style tunnels on Layer 3 IPv6 Settings To help your Synology Router acquire an IPv6 address please go to Network Center Internet Connection IPv6 setup QuickConnect DDNS QuickConnect QuickConnect is a connection technology devel...

Page 26: ...ces client devices To set up port forwarding rules please go to Network Center Internet Port Forwarding Port Triggering Port triggering requires you to set up one static port the outgoing trigger port and one dynamic port the incoming port for a service device in the local network for data transmission Once the data come out to an external host through the trigger port the incoming port is then tr...

Page 27: ...work DHCP Reservation Note Your Synology Router can assign both IPv4 and IPv6 IP addresses To assign IPv6 IP addresses to DHCP clients please enable the IPv6 function at Network Center Internet Connection first Set up Static Routes A static route is a routing path manually configured to pass data to and from a specific destination service device The static route does not automatically change with ...

Page 28: ...age Printer Privileges Shared Folder There you can also set users access privileges to the folder To create users please go to Storage Printer Privileges User There you can also set the user s access privilege to shared folders Install Manage Network Printers Your Synology Router can become a printer server allowing you to print out documents such as photos and articles over the network You can al...

Page 29: ...you extract compressed files to your Synology Router whenever files are downloaded Media Server Media Server provides a multimedia service for you to browse and play the multimedia contents on the Synology Router via DLNA UPnP home devices With Media Server you can easily connect those DLNA certified devices such as smart TV sets and stereo systems to your home network and stream multimedia files ...

Page 30: ... help you manage File Station and Download Station on your Synology Router DS file DS file is ideal to manage files stored on your Synology Router upload or download between your Router and your wireless device or do basic editing tasks Besides file management DS file is also a useful tool to do anything from browsing pictures watching videos or checking work documents when you are on the go DS fi...

Page 31: ...response packet comes from the target with significant delay Delayed packet transmission may occur in the suggested scenarios below The target is busy dealing with huge traffic to and from other hosts clients The target website IP address is down not working The Internet local network connection of your Synology Router is not properly configured The ISP service is down If the problem is identified...

Page 32: ... administrator to select Allow non administrator users to reset forgotten passwords via email b The user should go to the SRM login page and click Forgot your password c Open the SRM issued email at the previously specified email address and continue to reset the password Why can t I update SRM successfully Check if the update is newer than the current version running on the router Check if you us...

Page 33: ...nter Internet DMZ enable DMZ and specify the DMZ host IP address Then see if the devices in the DMZ can be accessed from the Internet As a specialized form of port forwarding DMZ helps you find out whether the problem lies in port forwarding itself If firewall is enabled on the router suspend the firewall function for a while Contact the ISP to know if the service port is blocked for any reason Wh...

Page 34: ...ocols PPTP L2TP IPSec that you use Why does a message keeps popping up telling me I do not have a valid certificate when I visit some HTTPS websites When you visit an HTTPS website the website will continuously send a request to SRM for a valid certificate If the website or some of its elements is in the block list SRM cannot answer the request with a valid certificate and the message will keep po...

Page 35: ...r Wireless Wi Fi Advanced options AP isolation prevents wireless client devices that join the same Wi Fi network 2 4GHz or 5GHz from communicating with each other Why is the Wi Fi signal weak and how can I improve it Weak Wi Fi signal may come from the following reasons The router is too distant from the client devices The router s Wi Fi transmit power is not strong enough Go to Network Center Wir...

Page 36: ...and 5GHz should I choose Please see Set up Your Wi Fi Connection Why can t I find the router s 5GHz Wi Fi network Due to previous NCC National Communications Commission regulations in Taiwan wireless devices manufactured before 2009 cannot make use of the 5GHz Wi Fi channels 36 48 To help such wireless devices connect to the 5GHz Wi Fi network you should use alternative channels rather than channe...

Page 37: ...p to 600 Mbps 802 11ac 5GHz Up to 1300 Mbps Wireless Operation Modes Wireless Router Wireless AP Access Point Wireless Client Wireless Security 64 128 bit WEP WPS support WPA2 Personal WPA WPA2 Personal WPA2 Enterprise WPA WPA2 Enterprise Antennas 3T3R Omni directional high gain dipole 2 4GHz 5GHz Buttons Switches Power WPS Wi Fi On Off Reset USB SD Eject Language Localization Environment Requirem...

Page 38: ...inking Network active Off No network LAN 1 4 Green Static Gigabit connection Blinking Network active Orange Static 10 100 Mbps connection Blinking Network active Off No network USB SD1 Green Static Storage detected Blinking Copying data Orange Static Ready for ejection Blinking Ejecting storages Off No storage Note Model specifications are subject to change without notice Please refer to www synol...

Page 39: ... dBm 802 11n_40M 19 20 dBm DSSS OFDM 5170MH 5240MHz 802 11a 8 channels 802 11n_20M 8 channels 802 11n_40M 2 channels 802 11ac 1 channel 802 11a 22 46 dBm 802 11n_20M 19 63 dBm 802 11n_40M 22 73 dBm 802 11ac 22 73 dBm OFDM 5260MH 5320MHz 802 11a 4 channels 802 11n_20M 4 channels 802 11n_40M 2 channels 802 11ac 1 channel 802 11a 21 86 dBm 802 11n_20M 19 63 dBm 802 11n_40M 22 83 dBm 802 11ac 22 23 dB...

Page 40: ... that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible When suing IEEE 802 11a wireless LAN this product is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range The FCC requires this product ...

Page 41: ...公司 商號或使用者均不得擅自變更頻率 加大功率或變更原設計之特性及功能 低功率射頻電機之使用不得影響飛航安全及干擾合 法通信 經發現有干擾現象時 應立即停用 並改善至無干擾時方得繼續使用 前項合法 通信 指依電信法規定作業之無線電通信 低功率射頻電機須忍受合法通信或工業 科學 及醫療用電波輻射性電機設備之干擾 此設備的安裝與操作要離使用者之最小距離為 20 公分 電磁波曝露量 MPE 標準值 1 mW cm2 送測產品實測值為 0 0576 mW cm2 ...

Page 42: ...ces hosted by Synology Product to any third party for commercial purpose Section 6 Open Source The Software may contain components licensed to Synology under the GNU General Public License GPL Components currently available at http www gnu org licenses gpl html The terms of the GPL will control solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements o...

Page 43: ...and finally by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules In such cases the arbitration will be limited solely to the dispute between you and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action b...

Page 44: ...ng the Warranty Period Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product if any Synology provides no warranty to Refurbished Product sold as as is or with no warranty on Online Store 2 2 Exclusive Remedy If Customer gives notice of noncompliance with any of the warranties set forth in Section 2 1 within the applicable Warranty Peri...

Page 45: ...RRANTY WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 3 3 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANT...

Page 46: ...nforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive rel...

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