Synology DS1621xs+ Hardware Installation Manual Download Page 5

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Chapter 1: Before You Start

LED Indicator Table

LED Indicator

Color

Status

Description

STATUS

Green

Static

Volume normal

Orange

Blinking

Volume degraded/Volume crashed

Volume not created

DSM not installed

Off

HDD hibernation

Disk Status Indicator

(on tray)

Green

Static

Drive ready and idle

Blinking

Accessing drive

Orange

Static

Drive error/Port disabled

Off

No internal drive

Power

Blue

Static

Powered on

Blinking

Booting up/Shutting down

Off

Powered off

ALERT

Orange

Blinking

Fan failure/Over temperature

Off

System normal

Front LAN

Green

Static

Network connected

Blinking

Network active

Off

No network

Rear 1GbE LAN

(on right side of jack)

Green

Static

Network connected

Blinking

Network active

Off

No network

Rear 1GbE LAN

(on left side of jack)

Green

Static

1 Gbps connection

Orange

100 Mbps connection

Off

10 Mbps connection/No network

Rear 10GbE LAN

(on right side of jack)

Green

Static

Network connected

Blinking

Network active

Off

No network

Rear 10GbE LAN

(on left side of jack)

Green

Static

10 Gbps connection

Orange

1 Gbps connection

Off

No network

Note:

Model specifications are subject to change without notice. Please refer to

www.synology.com

for the latest information.

Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's diagnostic tool to check the health status

of the drives. If you can sign in to DSM, please run the built-in S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please

contact Synology Technical Support for help.

Summary of Contents for DS1621xs+

Page 1: ...Synology NAS DS1621xs Hardware Installation Guide ...

Page 2: ...9 Chapter 2 Hardware Setup Tools and Parts for Component Installation 10 Install Drives 10 Start Up Your Synology NAS 12 Add a Memory Module to Synology NAS 13 Add an M 2 NVMe SSD to Synology NAS 15 Chapter 3 System Maintenance Replace System Fan 16 Initial Troubleshooting Guide 19 Chapter 4 Install DSM on Synology NAS Install DSM with Web Assistant 20 Learn More 20 2 Synology_HIG_DS1621xs _202004...

Page 3: ...below Also make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology NAS Note All images below are for illustrative purposes only and may differ from the actual product Package Contents Main unit x 1 AC power cord x 1 RJ 45 LAN cable x 2 Hard drive tray key x 2 Screws for 2 5 drives x 28 Before You Start 1 Chapter 3 3 ...

Page 4: ... drive trays 9 Power Port Rear Connect power cord here 10 Fan Disposes of excess heat and cools the system If the fan malfunctions the Synology NAS will emit a beeping sound 11 PCI Express Expansion Slot Supports one PCIe x8 slots x8 link add on card 12 Kensington Security Slot Attach a Kensington security lock here 13 USB 3 0 Port Connect external drives or other USB devices to the Synology NAS h...

Page 5: ...tic Network connected Blinking Network active Off No network Rear 1GbE LAN on left side of jack Green Static 1 Gbps connection Orange 100 Mbps connection Off 10 Mbps connection No network Rear 10GbE LAN on right side of jack Green Static Network connected Blinking Network active Off No network Rear 10GbE LAN on left side of jack Green Static 10 Gbps connection Orange 1 Gbps connection Off No netwo...

Page 6: ...3 FAT32 NTFS HFS exFAT1 Supported RAID Type Basic JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Synology RAID F1 Agency Certification FCC Class B CE Class B BSMI Class B EAC VCCI CCC RCM RoHS Compliant HDD Hibernation Yes Scheduled Power On Off Yes Wake on LAN Yes Language Localization Environment Requirement Line voltage 100 V to 240 V AC Frequency 50 60 Hz Operating Temperature 32 to 104 F 0 to 40 C ...

Page 7: ...e Model Name Picture Description D4ES01 8G 8GB DDR4 ECC Unbuffered SODIMM D4ECSO 2666 16G 16GB DDR4 ECC Unbuffered SODIMM PCIe Add in Card Model Name Picture Description E10G17 F2 Dual port 10GbE SFP network interface card E10G18 T1 Single port 10GbE RJ 45 network interface card E10G18 T2 Dual port 10GbE RJ 45 network interface card Expansion Unit Model Name Picture Description DX517 5 bay 2 5 3 5...

Page 8: ...www synology com products spare_parts if you need to replace system fans disk trays or power supply units Model Name Picture Description Disk Tray Type D6 3 5 2 5 Drive Tray With Lock Fan 92 25_3 System Fan 92 92 25 mm PSU 250W_5 PSU 250W 24p 12p 8p ...

Page 9: ... cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the supplied AC voltage is correct and stable To remove all electric current from the device ensure that all power cords are disconnected from the power source Risk of ...

Page 10: ...data the system will format the drive and erase all existing data Please back up any important data before installation Install Drives 1 Press the lower part of the hard drive tray to unlock the handle 2 Pull out the hard drive tray handle as shown below to remove the hard drive tray 3 Load drives in the drive trays For 3 5 drives Remove the fastening panels from the sides of the drive tray Place ...

Page 11: ... Insert the loaded hard drive tray into the empty hard drive bay and push it into position by the upper half of the handle Note Make sure that the drive tray is completely inserted Otherwise the drive might not function properly 5 Press the handle back into the front panel until you hear a click to secure the hard drive tray in place 6 Insert the hard drive tray key into the hard drive tray lock t...

Page 12: ...f identical size to make the best use of drive capacity Start Up Your Synology NAS 1 Use the LAN cable to connect the Synology NAS to your switch router or hub 2 Connect one end of the AC power cord to the power port of your Synology NAS Connect the other end to a power outlet 1 2 3 Press the power button to turn on your Synology NAS Congratulations Your Synology NAS is now online and detectable f...

Page 13: ...will see one pre installed 8 GB memory module Note When you remove the cover sensitive internal components are exposed Avoid touching anything other than the memory assembly when removing or adding memory 4 Insert the new memory module into the empty slot a Align the small gap between the gold connectors of the memory module with the notch on the empty slot Insert the memory module into the slot M...

Page 14: ...s not start up successfully please make sure that the memory module is installed correctly To remove the memory module 1 Follow step 1 to 3 of the To install the memory module section to shut down your Synology NAS disconnect the cables and remove the cover 2 Push the levers on both sides of the memory module outward The memory module will be released from its slot 3 Hold the memory module by its ...

Page 15: ...e with the notch in the empty slot Insert the module into the slot Make sure that the module is properly inserted b Push the lever outward as shown below While holding the lever push down the SSD module then release the lever to secure the SSD module a b 5 If needed repeat the steps above to install a second SSD module into the second slot 6 Insert the drive trays back into the drive bays 7 Reconn...

Page 16: ...e malfunctioning fan and replace it with a new one 1 Power off your Synology NAS and remove the power cord 2 Fans are numbered as shown below 1 2 3 Remove the four screws that secure the fan panel 4 Remove the malfunctioning fan a Pull out the fan panel from your Synology NAS b Carefully unplug the power cords located at the bottom of the fan socket as shown below ...

Page 17: ...Remove the screws that secure the fan from the fan case d Remove the screws that secure the fan guard from the malfunctioning fan 5 Install a new fan a Attach the fan guard to the new fan then tighten the screws to secure the fan guard ...

Page 18: ...ase with the fan cable within the fan pointing at the bottom right corner to the new fan then tighten the screws to secure the fan case c Plug the fan cables into your Synology NAS as shown below 6 Replace and tighten the four screws removed in step 3 ...

Page 19: ...ogy NAS IP SAN How to diagnose drives health status when receiving bad sector warning How to fix drive failure and retrieve the data from your drives What should I do if my Synology NAS cannot recognize installed drives How do I know whether the problem is with my Synology NAS or drive when drive errors occur Memory How can I run a memory test on my Synology NAS LED How do I recognize a hibernatin...

Page 20: ...b Assistant will be launched in your web browser It will search for and find the Synology NAS within the local network The status of the DS1621xs should be Not Installed DS1621xs 5 Click Connect to start the setup process and follow the onscreen instructions Note The Synology NAS must be connected to the Internet to install DSM with Web Assistant Recommended browsers Chrome Firefox Both the Synolo...

Page 21: ...ly permitted by applicable law notwithstanding this limitation d adapt modify alter translate or create any derivative works of the Software e remove alter or obscure any copyright notice or other proprietary rights notice on the Software or Product or f circumvent or attempt to circumvent any methods employed by Synology to control access to the components features or functions of the Product or ...

Page 22: ...Products Any such transfer or assignment in violation of the foregoing restriction will be void Section 17 Applicable Law Unless expressly prohibited by local law this EULA is governed by and construed in accordance with the laws of the country in accordance with which Synology Inc was organized without regard to any conflict of law principles to the contrary Section 18 Dispute Resolution Any disp...

Page 23: ... the Refurbished Product or repaired parts it s the remainder of the warranty period of the product they are replacing or ninety 90 days from the date the product was replaced or repaired whichever is longer except for those sold as as is or with no warranty by any stores Without presenting such purchase receipt or invoice the warranty period shall commence on the date of manufacture based on our ...

Page 24: ...ng sufficient to protect the contents thereof Customer is responsible for insurance and risk of loss damage with respect to returned items until they are properly received by Synology 3 5 Replacement of New Product or Refurbished Product by Synology If Synology elects to replace any Product under this Warranty set forth in Section 3 1 then Synology will ship a replacement Product at Synology s exp...

Page 25: ...t it supersedes 5 4 Applicable Law Unless explicitly prohibited by local law this Warranty is governed by the laws of the State of Washington U S A for the Customers residing within the United States and by the laws of the Republic of China Taiwan for Customers not residing within the United States without regard to any conflict of law principles to the contrary The 1980 U N Convention on Contract...

Page 26: ...n Regulations 5 8 Severability If any provision of this Warranty is held by a court of competent jurisdiction to be invalid illegal or unenforceable the remainder of this Warranty will remain in full force and effect 5 9 Entire Agreement This Warranty constitutes the entire agreement and supersedes any and all prior agreements between Synology and Customer related to the subject matter hereof No a...

Page 27: ...ies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Page 28: ...この装置はクラス B 機器ですこの装置は住宅環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをして下さい VCCI 一 B ...

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