SYNC EVCP-7KW-S-1PH:32A Quick Start Manual Download Page 10

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Troubleshooting Guide

Solid Yellow

Indicates unit has power but is not connected to the Sync EV
network.

Flashing Yellow

Indicates charging session has ended successfully and/or
vehicle battery is fully charged.

Solid Blue

Indicates unit has power and is connected to the Sync EV
network.

Flashing Blue

Indicates vehicles is connected and unit is awaiting instruction
for operation. (i.e. scheduled start time or manual start via
Smart App)

Solid Green

Indicates vehicle is currently in charging programme (Slight
Pulse).

Pulsing

Blue

Green

Indicates unit is in scheduled charging mode.

Red

Indicates unit is in fault mode.

During the signup process an option to input payment card details for Sync EV’s future

public charging network. This is not mandatory and it can be bypassed by clicking the “X”

in the top left hand corner of the screen.

Summary of Contents for EVCP-7KW-S-1PH:32A

Page 1: ...v HOME CHARGER Model no EVCP 7KW S 1PH 32A Quick Start Guide...

Page 2: ...Download the Sync EV app The Sync EV app is available to download for Android and iOS Once installed to activate and personalise the App the signup process must be completed...

Page 3: ...he X in the top left hand corner of the screen Once you complete the signup process in the app use the built in QR code scanner to scan the QR code that comes on the Sync EV chargepoint identi cation...

Page 4: ...ection this means the unit is not connected to the Internet The Sync EV charger will still charge when not connected however the charger s smart features would not be usable A Enable SMART Charging B...

Page 5: ...me Charging Screen When selected 3 options are displayed Con guration User Manual Reboot Con guration Opens the con guration options See below for more information User Manual Download the User Manual...

Page 6: ...n the app Again this can help with Identi cation Smart Charging See the Smart Charging section of the guide on page 5 Authentication When Authentication is enabled the registered app user will receive...

Page 7: ...u can then tap on the selected Mode to adjust the SMART charging mode and schedule Smart Charging WARNING Electric vehicles revert to sleep mode if no communication is made with them when connected Th...

Page 8: ...ppen during the set Start and End time while in the meantime keeping the car awake with Pulse Charging this can be changed in the Keep awake mode menu Optionally you can set a desired Target charge a...

Page 9: ...imes when the price is below that Octopus GO If you are on the Octopus GO tariff choose this mode to have the charging scheduled during the times with discounted price per kWh Set Target Charge You ca...

Page 10: ...cles is connected and unit is awaiting instruction for operation i e scheduled start time or manual start via Smart App Solid Green Indicates vehicle is currently in charging programme Slight Pulse Pu...

Page 11: ...the Halo ring should turn solid blue within two minutes Step 4 Reload the Sync EV App on your mobile device and the unit should now revert to programmable mode and be ready to use Should this simple p...