Synapse BMS-GW Series, Startup Manual

Page: 33 / 52

SimplySNAP BMS Gateway/ProtoAir Start-up Guide
Page 33 of 52
Appendix A.3 Checking Wiring and Settings
•
No COMS on the Ethernet side. Check the following:
o
Check device address
o
Visual observations of LEDs on ProtoAir (
Appendix A.4
)
o
Verify wiring
o
Verify the device was discovered ( Section 7 )
•
Field COM problems:
o
Visual observations of LEDs on the ProtoAir ( Appendix A.4 )
o
Verify IP Address setting
o
Verify wiring
NOTE: If the problem still exists, a Diagnostic Capture needs to be taken and sent to technical
support. ( Appendix A.5 )