
Symmons Industries, Inc.
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31 Brooks Drive
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Braintree, MA 02184
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Phone: (800) 796-6667
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Fax: (800) 961-9621
Copyright © 2022 Symmons Industries, Inc.
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symmons.com
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ZV-3216 REV J
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072222
Problem
Cause
Solution
Faucet runs too long or too short.
Cycle timing washers have not
been
adjusted.
Remove handle (A) then add cy-
cle timing washers (C) to stem to
shorten time or remove washers to
lengthen time.
Faucet drips.
Seat washer worn or foreign mat-
ter (chips, dirt, solder, etc.) is be-
tween washer and seat surface.
Disassemble cartridge (H) and re-
move piston* (H6). Remove screw
(H7) and clean seat washer (H8).
Check control rod pin (H9) for burr
then reassemble.
Faucet runs constantly.
Seat washer not closing on seat
surface or seat washer and/or seat
surface is worn.
Remove piston (H6) and spring**
(H12). Check for burr on pin (H9)
and check spring. Both piston and
spring may have to be replaced.
Excessive wear may require car-
tridge (H) replacement.
Water leaks from under handle.
Stem washers worn.
Remove cartridge (H) and replace
with housing o-rings (G1). If leak
persists replace control spindle kit
(H1).
Faucet leaks on or under counter.
Supply housing o-rings worn.
Replace housing o-rings (G1).
Faucet bleeding between hot and
cold.
LL-71B check/screens NOT in-
stalled.
Two chrome plated 3/8" check/
screens are supplied with every
faucet and MUST be installed.
Faucet bleeding between hot and
cold.
LL-71B check/screens ARE in-
stalled.
Replace check springs (K,L).
Handle is loose.
Set screw has loosened.
Tighten set screw (B).
Handle is sticking to cartridge.
Accumulation of sediment in car-
tridge.
Remove handle (A) and all cycle
timing washers (C) from cartridge
(H). Secure handle back onto car-
tridge. After moving handle to the
hot position, cycle faucet by press-
ing down on handle. Cycle faucet
12 times. Remove handle and re-
place timing washers.
Finish is spotting.
Elements in water supply may
cause water staining on finish.
Clean finished trim area with a soft
cloth using mild soap and water or
a non-abrasive cleaner and then
quickly rinse with water.
Troubleshooting Chart
Notes:
*1) Use caution not to damage piston quadring (H10) while servicing piston assembly (H6).
**2) Do not squeeze ends of spring (H12) causing spring to fully compress.
WARNING:
This product can expose you to chemicals including lead, which is known to the state of
California to cause cancer, birth defects, or other reproductive harm. For more information, go to www.
P65Warnings.ca.gov.