MoniCom
WWW.SYMCOD.COM
14
MoniCom maintenance
Cleaning:
Painted aluminum may react to some chemical agents, in particular with ammonia
and with products containing hydroxide or certain acids. Clean it with a soft soap to prevent any damage to
the case. Once in a while, use air blast to remove dust if needed.
Certification
This equipment has been found compliant to class A Part 15 of FCC Rules. These limits are intended to
get a reasonable protection against dangerous interferences when the equipment is used in an industrial or
commercial environment. This equipment emits uses and can generate radiations of radio frequencies and
can cause dangerous interference for radio communications if it is not used in accordance with the
instruction manual. The use of this equipment is not planned for a residential use.
Service and support
Support
Please use EMAIL for your requests.
For
technical questions
(hardware and software), email at
Provide a detailed description of the problem and/or questions (problem happens when…,
intermittent problem…)
Please indicate model number and serial number (if applicable).
For
all other questions
, please use
or Symcod Inc. at
1171 Notre-Dame O., Victoriaville, Qc, G6P 7L1
Phone: 1-800-203-9421, 1-819-751-0095
Fax: 819-751-1292
Return Merchandise Authorisation (RMA)
All return request must be authorized by SYMCOD Inc. To do so please refer to the following:
http://www.symcod.com/rma
You will receive a formal confirmation number (# RMA)
The RMA number must be printed on each box.
All freight charges are at the customer expense and responsibility. Please take note that “collect”
package will be refused.