WiseScript Editor Reference
129
Chapter 6
Troubleshooting WiseScripts
This chapter includes the following topics:
z
About Troubleshooting a WiseScript
on page 129
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Using the Installation Log
on page 129
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File Replacement Problems in System32
on page 129
About Troubleshooting a WiseScript
Use the following to troubleshoot a WiseScript:
Using the Installation Log
The installation log is a text file that helps you debug your script. The log is the most
complete record of what the installation did. As your script runs on the destination
computer, each action it performs is logged in Install.log. This includes: failures of
actions to execute, the reasons for the failure, and what changes on your system.
Use the installation log to determine where problems occur and why. Quality assurance
can use it to check the accuracy of the installation. It also helps technical support
because end users who have problems installing can email the installation log.
Use the Add Text to Install.log script action to add your own commands to the log. You
can use it to comment the install log or to customize your uninstall.
See
Add Text to INSTALL.LOG
on page 35.
See also:
About Troubleshooting a WiseScript
on page 129
File Replacement Problems in System32
Following are file replacement problems you might encounter:
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Files that you assign to the application directory or to the Windows directory
incorrectly install to the System or System32 directory.
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A later version of a system file does not replace an earlier version.
Both of these symptoms can be caused by version checking code, which is executed if a
file is set to be replaced based on version number. The code that does version checking
Installation log
Lets you determine what happens during the installation,
including what fails.
See
Using the Installation Log
on page 129.
Summary of Contents for ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0
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