Symantec 360 - V4.0, User Manual

Page: 33 / 44

This chapter includes the following topics:
1
Using the Norton Bootable Recovery Tool if you
cannot install the product
Using the Norton Bootable Recovery Tool
if you cannot install the product
If the installation of your product fails, you can use the
Norton Bootable Recovery Tool, which is located on
your product disc. The Norton Bootable Recovery Tool
helps you to check your computer for the risks that
can prevent successful installation.
To use the Norton Bootable Recovery Tool if you cannot
install the product
1
Insert your product disc into the drive.
2
Exit all programs, and restart your computer.
3 When you see the message Press any key to boot
the computer from CD or DVD, press Enter.
4
In the Norton Bootable Recovery Tool window,
select your language, and then click OK.
5 Type your Norton Product Key if prompted, and
then click I Agree to accept the License Agreement.
6
Click Start Scan.
7 After the scan is completed, remove the disc from
the drive and restart your computer.
4
Responding to
emergencies