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02C110500C - web

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Contents

About Swissvoice IP phones 

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Operation and display elements 

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Safety advice 

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The menu system 

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Telephoning 

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Incoming calls 

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During a conversation 

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Using the extended-feature functions 

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Telephone configuration 

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Factory settings 

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Setting the display language 

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User settings 

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Admin settings 

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Phonebook and memory keys 

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Configuration through a web browser 

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Installation 

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Troubleshooting 

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Further information 

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Summary of Contents for IP 15

Page 1: ...IP 15 IP 20 User guide Corded IP phones...

Page 2: ...ollowing table points out the differences between the IP20 and the IP15 Other features described in this manual are common to both models Feature IP15 IP20 Hands free Full duplex Locally managed confe...

Page 3: ...ning 9 Incoming calls 13 During a conversation 14 Using the extended feature functions 16 Telephone configuration 21 Factory settings 22 Setting the display language 23 User settings 24 Admin settings...

Page 4: ...volume Scrolls in a list 3 Alpha key Name search 4 Info key Calls up further information i ABC OK OK OK 5 Attention LED Flashing incoming call Lit notification available e g new voice mail 6 Menu key...

Page 5: ...nd navigation mode short click back to upper menu long click back to idle text END 11 Loudspeaker 12 Correction key Deletes the last character 13 Label 14 Hook switch 15 Hands free microphone DEL OK A...

Page 6: ...n Place your telephone on a non slip surface Choose a location with an ambient temperature between 5 C and 35 C Do not expose the telephone to direct sunlight or other sources of heat Avoid wet or dus...

Page 7: ...responding word If you cannot find the function you want press the MENU key repeatedly until you find it Example Press MENU key once Press MENU key a second time To go back to the upper menu press the...

Page 8: ...ll Common Private User settings Ring Display Admin settings TCP IP Voice mail Time zone Date Time Idle text Contrast User name External number Internal number Free text Internal External Melody Rate V...

Page 9: ...its off hook Dialling by name Dialling using memory keys Dialling using the Redial key Dialling using the Call list Dialling with the headset Dialling with dialling preparation on hook Without lifting...

Page 10: ...t If two or more names in the Phonebook correspond to the name just entered the first one will be displayed You can scroll to the other names found Scroll displayed information with the navigation key...

Page 11: ...he desired number key during 2 seconds Press OK under Call to confirm the number or lift the receiver or press the Loudspeaker key Dialling using the redial key To redial one of the last 30 dialled nu...

Page 12: ...the MENU key to choose between Unans calls Unanswered calls and Anws calls Answered calls Press OK under the selected item Scroll with the Function key to select the desired caller Press i to check a...

Page 13: ...ust the ringing volume of your telephone by pressing or on the Function key 7 levels The new ringing volume is saved for the following calls Answering a call To answer incoming calls lift the receiver...

Page 14: ...aker key Note The Loudspeaker key alternately toggles the loudspeaker on or off Hands free operation This feature allows you to answer calls through the loudspeaker without picking up the receiver To...

Page 15: ...C110500C web 15 Microphone off If you wish to talk to someone in the room without the calling party hearing press the Mute key To switch the microphone on again press the Mute key During a conversatio...

Page 16: ...urthermore the telephones may offer other services made available by the call agent In this case the telephones display the information provided by the call agent Pickup Enquiry call Brokering Call tr...

Page 17: ...iry call BC you can return to the first caller without ending the enquiry call connection Afterwards you can switch back and forth between the first call and the enquiry call as often as desired broke...

Page 18: ...e disconnected while your are setting up a conference call The connections will only be disconnected if the END key is pressed or if the receiver is replaced Holding a call You can put a call on hold...

Page 19: ...FW no reply Enter the diversion destination and confirm with OK The message Executed briefly appears Depending on the type of diversion respectively Permanent On busy No reply the following display ap...

Page 20: ...new messages an i will appear on the bottom right of the screen and the LED will be permanently lit To access to your new voice mails click the i key until Voice mail appears Press OK under Voice mail...

Page 21: ...upted If you accept a call while you are configuring you will return to the configuration once your call is over Configuration mode You can go to the beginning of the configuration mode in one of two...

Page 22: ...dle text Internal number if provided by call agent otherwise Free text Memory keys Empty Private phonebook Empty Admin settings Admin password 0000 Call manager IP address 172 16 4 190 Gateway IP addr...

Page 23: ...repeatedly until Language appears Note If the display is in a foreign language look for a word beginning with Press OK under Language Select the required language by scrolling with the navigation keys...

Page 24: ...ith the navigation keys Press OK to save Note These two parameters are only used if time is given by the network SNTP Date and date format Press the MENU key long to enter the configuration mode Press...

Page 25: ...navigation keys Press OK to save Editing text display in idle state The text display can be used to display your name your external number your internal number or any free text up to 16 characters The...

Page 26: ...d Select one of the melodies with the navigation keys Confirm the selection by pressing OK Proceed likewise for the Rate and for the Volume Headset Swissvoice IP telephones give you the possibility to...

Page 27: ...m with OK Enter the new password again and confirm with OK to save the new password Note If you forget your password please contact your System Manager Reset In the configuration mode press OK under R...

Page 28: ...the following parameters Press the MENU key repeatedly until Admin settings appears Press the i key repeatedly to check the current admin parameters If one or several parameters in the display are not...

Page 29: ...rect setting with the navigation keys Validate with OK Telephone IP address Press the MENU key repeatedly until TCP IP appears Press OK under Change Press the MENU key repeatedly until IP address appe...

Page 30: ...ayed Invalid SN Mask during 2 seconds and the screen will revert to the previous subnet mask DNS server Press the MENU key repeatedly until TCP IP appears Press OK under Change Press the MENU key repe...

Page 31: ...Gateway IP address please contact the System Manager VLAN Press the MENU key repeatedly until QoS appears Press OK under Change To change the VLAN setting press OK under Change Choose the correct set...

Page 32: ...IP address each of the four segments need to be entered with 3 digits for example 192 209 168 000 Three digits example 007 need to be entered for numbers smaller than 100 Depending on the configurati...

Page 33: ...onds and the screen will revert back to the previous port number Note If you do not know the call agent port number please contact the System Manager Tone table Depending on where you live Europe or U...

Page 34: ...with OK Enter the new password a first time and confirm with OK Enter the new password again and confirm with OK to save the new password Timezone Date and Time Administrator please see the User setti...

Page 35: ...delete characters with the DEL Key Confirm your entry with OK Enter the number of the new entry Confirm with OK Note You do not have the possibility to modify entries in the common directory You can...

Page 36: ...call number or function Press the MENU key and then press OK under Memory keys Select New Change or Delete with the MENU key Select the desired memory Number key 0 to 9 Overwrite the Enter number capt...

Page 37: ...inistrator or as a user Administration settings The administrator has special priviledges to configure and modify technical parameters of the Swissvoice IP telephones All items are protected by a logi...

Page 38: ...web browser is the most convenient way to import export and manage your Phonebook File import and export are done following the CSV format with semi colons as separators with the following headings n...

Page 39: ...http www swissvoice net support user_manuals English http www swissvoice net support user_manuals index_fr html Fran ais http www swissvoice net support user_manuals index_de html Deutsch 02P148700A U...

Page 40: ...ng the connector on the LAN connecting cable into the socket labelled LAN at the bottom of the terminal By gently pulling check that the cable connector is in place Insert the other end of the cable i...

Page 41: ...Ensure that the handset cable is correctly hear him plugged into the handset and the telephone Handset off hook no dialling tone no display Ensure that the LAN connecting cables on the telephone and...

Page 42: ...22 electromagnetic compatibility FCC part 15 class A electromagnetic compatibility International Safe Transit Association packaging Declaration of conformity Swissvoice IP telephones meet the requirem...

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