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Warranty/Maintenance/Repair/ Approval
Gigaset E500H / Aton CL317 / Schweiz PTT EN / A31008-M2256-F151-1-2X19 / appendix.fm /
Warranty/Maintenance/Repair/ Approval
Warranty
The warranty period is 2 years as of
the date of purchase. For warranty
repair, the warranty card, filled out
and stamped by the place of pur-
chase must accompany the faulty
device. Excluded from the warranty
are damages due to improper use,
wear and tear or tampering by oth-
ers. The warranty does not include
consumable materials and faults
that have only an insignificant affect
on the value or usability of the prod-
uct. In case of errors, please contact
your place of purchase.
Repair/Maintenance
Rental devices
If your phone does not operate
properly, notify Technical Assistance
(phone number 0800 800 800).
The repair
*
and the fault action are
free of charge.
Purchased devices
Repair services are performed free
of charge within the warranty
period in accordance with the regu-
lation of the warranty certificate. If a
repair is necessary, the device must
be returned to the place of pur-
chase.
If Technical Assistance is made avail-
able (also during the warranty
period
*
), the fault action is charged
(route lump sum price as well as
expenses for time). The repair costs
are additional outside the warranty
period.
Batteries
Battery cells are considered con-
sumed material, which is not cov-
ered by the warranty service. Faulty
batteries are not replaced free of
charge. This applies to rented as well
as purchased devices.
Help
If you have any general questions
about products, services etc., please
contact your Swisscom Information
Centre (toll-free number
0800 800 800).
* An exception is damage to wearing
parts (cable, labels, batteries etc.) and
due to improper handling (damage
from dropping, infiltrated fluids etc.).
