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VII. Warranty information and customer support 

 

Our microscopes are manufactured to meet ISO 9001 standards. Swift warranties are 
as follows:  
 

  Five (5) Year Warranty for Microscopes: Microscopes come with a five (5) year 

warranty against manufacturing defects.  Does not cover normal wear, routine 
maintenance, add-on accessories, damage resulting from repair by unauthorized 
parties, accident, alteration, shipping, misuse or abuse is not covered. 

  One (1) Year Warranty for Electrical and Video components. Does not cover light 

bulbs, batteries, fuses, or electrical cords. 

All warranties start from the original date of purchase. Swift provides the repair or 
replacement of warrantied parts for free, including labor, during the warranty period. 
Proof of original purchase is required. Buyers are responsible for shipping to and from 
our warehouse for warranty services. The warranty does not cover damages resulting 
from normal wear and tear, abuse, or unauthorized repairs. 
 
*For customers living outside the United States, Swift Optical Instruments, Inc. will 
provide standard warranty service. Both inbound and outbound shipping costs 
(including duties and taxes) is the responsibility of the consumer. 
 
For more information or to submit a repair request, please contact our Customer 
Support department: 
 
North America 
Tel: (+1) 877-967-9438, option 1 (USA) 
Email: [email protected] 
 
Europe 
Tel: (+44) 208-638-8819 (UK) 
Email: [email protected] 
*In order to serve Europe customers efficiently, we recommend to call the hotline during 
working hours 8 AM 

 4 PM (London Time). 

 
 

VIII. Manual and software downloads 

Please visit www.swiftoptical.com for online download of instruction manuals and 
relevant software (Manuals are downloadable 

in the product details page under “Swift 

Basics” products and Software are downloadable under “Support” menu)

 

Summary of Contents for S41-20

Page 1: ...User Guide the Swift S41 20 Stereo Microscope...

Page 2: ...help you begin using it For more information about our microscopes software downloads product manuals or customer service requests please visit www swiftoptical com Table of Contents I Specifications...

Page 3: ...eces WF10X WF20X Objective 1X Total magnifications 10x 20x Working distance 230mm Focusing Focus travel range 41mm Max specimen thickness 67mm Stand Single arm stand 18mm vertical pillar vertical pill...

Page 4: ...entified Remove the plastic covers from the microscope s head and the two gooseneck LED lights Assemble the stand connector and its supporting pillar on the vertical pillar tightening the fastening kn...

Page 5: ...hin the travel range of the S303 S304 pole arm and stand adjust the microscope head height along the vertical pillar to a working distance of 230mm from the sample Remember to tighten the locking scre...

Page 6: ...cover the microscope with the dust cover provided and store it in a dry and clean place free from moisture to prevent rust Remove the eyepieces when not in use and place covers on the eyepiece holder...

Page 7: ...yepiece Clean the surfaces Image is blurry Objective surfaces are dirty Clean the objective Diopter adjustment is not correct Readjust the diopter Focus is incorrect Readjust the focus The focusing kn...

Page 8: ...rom our warehouse for warranty services The warranty does not cover damages resulting from normal wear and tear abuse or unauthorized repairs For customers living outside the United States Swift Optic...

Page 9: ...improvements occasionally involve small modifications to the mechanical structure and optical design of our microscopes Therefore some descriptions illustrations and specifications in this instructio...

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