Swift Group Basecamp 2018, Owner'S Handbook Manual

Page: 81 / 159

ELECTRICS
79
3.20 Contact details
Sargent Electrical Services Limited provide a
technical help line during office hours. Please
contact 01482 678981 if you require technical
help. For out of hour support please refer to
the support section of the Sargent web site
www.sargentltd.co.uk
4 Remote Access & Control
4.1 Swift Command App
The Swift Command app can be down loaded
from the Apple App Store or the Android Play
store.
A separate Swift Command User Guide is
available which covers the operation of the
app.
Before you can use the App with your
caravan or motorhome you will need to
create an account and sign up to the free
communication service. This is a simple
process and will be explained further by your
dealer at the vehicle handover.
Additional information is available at
www.swiftcommand.co.uk
4.2 Swift Command Web usage &
Description
In addition to the mobile App, you can also use
the same account and login details to access
the Swift Command web site.
Here you can update and amend your details,
look at location information and history, review
system information and historical data as
well as changing some system options and
settings.
4.3 Swift Command SIM Coverage &
Usage information
The EC600 system contains Mobile SIM with
36 month contract, which commences upon
activation at the Dealership when your vehicle
is linked to your account.
Below is a list of the countries covered by the
SIM under a fair usage policy, a complete list is
available at request.
Austria, Belgium, Bulgaria, Cyprus, Czech
Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Malta, Norway,
Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, United Kingdom.
For vehicles shipping direct to Australia or
New Zealand a special world-wide SIM is
fitted at the Swift factory. Please note that if
a UK specification vehicle is shipped to these
countries the remote features will not operate.
4.4 Replacement parts
The Control panel contains a small lithium
battery to maintain the clock when no other
energy supplies are available this will last in
excess of 5 years under normal conditions.
The battery is a CR2032 3.0V
The EC635 Communication module contains a
special backup battery pack which should last
in excess of 3 years under normal conditions.
The pack part number is 16308 available from
Sargent.
4.5 Updates
From time to time there may be updates to the
system firmware; these updates will be done at
service intervals by your dealership.
REMOTE ACCESS & CONTROL
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