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Glossary

SMTP Port 

- Is the port number used by a SMTP server. This is specified 

by your Internet service provider or by the email provider.

SMTP Server 

- It stands for Simple Mail Transfer Protocol and is the 

address used to send emails.

SSID 

- Is the technical term for a network name. When you setup a wire-

less network, you give it a name to distinguish it from other networks in 
your neighbourhood.

Static 

- Requires all devices on the network to have their IP addresses 

manually defined, as there is no device dedicated to automatically as-
signing addresses.

Static DNS 

- In some circumstances, your Internet service provider may 

require you to use a static DNS instead of an auto DNS on your router. 
Match your routers settings here.

Station Mode 

- This mode allows your NVR to gain internet access, with-

out having to be physically connected to your router.

Sub Stream 

- Is the video stream that your NVR will send to remote 

devices via the network or Internet. Video quality is reduced to make it 
easier to send.

Subnet Mask 

- Is a method that allows one large network to be broken 

down into several smaller ones.

Time Server 

- Is a computer or server that reads the actual time from 

reference clock and distributes the information to its clients on the net-
work.

Time Zone 

- Is a region that observes a uniform standard time for le-

gal, commercial, and social purposes. It is convenient for areas in close 
communication to keep the same time.

UID 

- It stands for Unique Identifier and is a numeric or alphanumeric 

string that is associated with a single entity within a given system. By 
entering your NVR’s UID into the SwannView Link app and software, al-
lows you to communicate with your NVR without having to remember IP 
addresses or port numbers.

Summary of Contents for GuardianEye

Page 1: ...GuardianEye Monitoring System INSTRUCTION MANUAL ...

Page 2: ...egulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a de vice operated pursuant to the provisions of this Part for the purpose of overhearing or recor...

Page 3: ... Detection Tips 15 Chapter 4 Recording Configuration 16 Recording Schedule 17 Chapter 5 Playback Backup 18 Search Video Search 19 The Playback Interface 20 Search Backup 21 Chapter 6 System Configuration 22 System General 23 Daylight Saving 24 System HDD 25 System Maintenance 26 Network General 27 Network Advanced 28 Email Settings 29 Network WIFI Setting 30 System System Information 31 Troublesho...

Page 4: ...u can check the status or operation of your NVR and cameras using the status icons and Menu Bar on the Live View screen Right click the mouse to ac cess the Menu Bar 4 26 05 2015 9 30 15 Tue Camera 2 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue Camera 1 Camera 4 2016 01 19 10 30 15 Tue Camera2 ...

Page 5: ...viously recorded videos 26 05 2015 9 30 15 Tue Camera 2 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue 26 05 2015 9 30 15 Tue Camera 1 Camera 4 Camera Name Date Time Status Icons Menu Opens the Menu Channel Opens the Device List which displays your cameras that are currently connected Search Click to search and playback previ ously recorded videos Audio Click to enable or disable live audio playbac...

Page 6: ...your NVR The icon may change indicating the strength of the Wi Fi signal strong me dium or weak The network icon indicates that the camera is physically connected to your network via its LAN connection This Wi Fi icon indicates that your NVR is running in Sta tion mode and is wirelessly connected to your network The icon may change indicating the strength of the Wi Fi signal strong medium or weak ...

Page 7: ...n your NVR such as ad justing settings for motion detection and changing network modes You can also access previously recorded video for playback and to export to a USB storage device such as a flash drive To maintain system integrity a firm ware upgrade can be performed when available 7 7 ...

Page 8: ...rticular month for each channel on your NVR You can also create a backup to a USB flash drive 3 Motion Motion is the default recording mode for your NVR The en tire view of the camera is enabled to detect motion however you can select certain areas if you wish The sensitivity and schedule can also be changed according to your needs When motion is detected you can enable your NVR to send you an ema...

Page 9: ...and by clicking the Channel button on the Menu Bar You can change the camera name alter the encoding settings for Main Stream and Sub Stream change the bitrate and frame rate and assign a different channel number for each camera detected The default motion detection area and schedule can also be changed 9 ...

Page 10: ...d Windows software utilises the Sub Stream parameter to stream video from your NVR to your mobile device or computer Resolution The default resolution is 1080P 1920 x 1080 for Main Stream a lower resolution is also available For Sub Stream the default resolution is 640 x 360 Max Frame Rate fps For Main Stream the default frame rate is 15fps For Sub Stream the default frame rate is 6fps Increasing ...

Page 11: ...ht in Live View mode and you would prefer if this was positioned top left which is assigned to Channel1 you can change the camera position in Live View mode how ever rebooting the NVR will revert back to the original position Channel1 Top left Channel2 Top right Channel3 Bottom left Channel4 Bottom right To access the Device List right click the mouse then click the Chan nel button When assigning ...

Page 12: ... more information Sensitivity Click the Set button to change the sensitivity level for each time period available Schedule Click the Set button to change the default alarm schedule see page 14 for more information Send Email Click the checkbox to send an email when motion has been detected Click the Default button to revert back to default settings Use the Copy to button to apply all settings to t...

Page 13: ...lete All 2 Click and drag to select the area that you want to create a zone for Multiple zones can be created The same action also applies if you want to delete a zone that has been created 3 Right click the mouse to access the sub menu then click Sensitivity to adjust the sensitivity level see above if required 4 Right click the mouse to access the sub menu then click Save to save any changes tha...

Page 14: ...ra You can however change the schedule according to what fits in with your needs In the above example a schedule has been created for 06 00 a m to 06 00 p m Sunday to Saturday Using the mouse click and drag the mouse over the squares corresponding to your desired time period Click the Default button to revert back to default settings Don t forget to click Apply to save settings Click Cancel to exi...

Page 15: ...t or back door so it s advisable to place the cameras near those areas 4 When installing cameras outside it s important to keep your front and backyard well lit for ideal night vision and the ability to detect motion It s common for intruders to enter a home through an unlocked garage or by using a garage door opener in an unlocked car located in the driveway Avoiding false triggers 1 A flag or fo...

Page 16: ... Recording menu From here you can change the schedule for each camera connected By default a motion detection alarm schedule has been enabled for each camera How ever you can change the schedule ac cording to what fits in with your needs 16 16 2016 01 19 10 30 15 Tue Camera1 ...

Page 17: ...ill only record when motion has been detected from one or more cameras None As the name suggests your NVR will not record In the above example a motion recording schedule has been created for 06 00 a m to 06 00 p m and a normal recording schedule for 06 00 p m to 12 00 a m Sunday to Saturday Using the mouse select the de sired recording mode Normal Motion or None then click and drag the mouse over...

Page 18: ... on your NVR s hard drive Each camera is pre sented as a 24 hour grid and is colour coded to represent the event type A monthly calendar is also visible alert ing you on which days have record ings available The Backup function gives you the ability to save important events to a USB storage device such as a flash drive 18 18 ...

Page 19: ... lect a date to display the recordings available 2 Click on a particular event to play back video see page 20 for more information 3 Click this to save important events to a USB storage device such as a flash drive After clicking the Backup button you will see a list of videos for the date that has been selected see page 21 for more infor mation Please note When playing back recordings your NVR wi...

Page 20: ...wards Click a number of times to increase speed 5 Play Click to play 6 Pause Single Frame Pauses playback Subsequent presses will move a single frame forward in the video 7 Fast Forwards Speeds up playback Click a number of times to in crease speed 8 Slow Forwards Play video at reduced speed Click a number of times to reduce the speed 9 Hide Click this to hide the playback interface so you can max...

Page 21: ...u want to backup 3 Before proceeding connect a USB flash drive to the spare USB port located at the rear of your NVR 4 Wait a short moment then click Backup 5 Select the location that you want to save to then click Start A pro gress bar will be displayed on screen You also have the option of delet ing files and to format the storage device When finished right click the mouse to exit Please note De...

Page 22: ...ontrol on how your NVR is configured and how it operates Some of the options such as screen resolu tion time zone email configuration password creation and Daylight Sav ing Time are configured during the Wizard You can also perform a firm ware upgrade when available 22 22 ...

Page 23: ...esolution will give you the best display quality Time Zone Select a time zone relevant to your region System Time Select the correct date and time The date is displayed as month day and year The time is displayed in 24 hour time Sync with Time Server Click to automatically synchronize your NVR s internal clock with a time server A message will appear on screen stat ing sync time has been successfu...

Page 24: ...ingly Mode Select to enable Daylight Saving by week or by date Start Time End Time Set when Daylight Saving starts and ends for ex ample 2 a m on the first Sunday of a particular month or on a particular date Adjust accordingly Click the Default button to revert back to default settings Don t forget to click Apply to save settings Click Cancel to exit ...

Page 25: ...ppear on screen stating that all your recordings will be deleted If you have any recordings that are required back them up to a USB storage device first Click OK to continue The hard drive will now format which will only take a few short moments When completed your NVR will display the used and free figures availa ble this is dependent on the capacity of the hard drive installed and may vary from ...

Page 26: ...Internet connection A message will appear on screen informing you if an update is available Click the Upgrade button to proceed then follow the on screen instructions Upgrade IPC From USB Click this to upgrade the camera s firmware from a local source such as a USB flash drive see above right screen shot To upgrade the firmware click Browse select the firmware file then click OK Repeat these steps...

Page 27: ... network Static This requires that all devices on your network have their IP ad dress manually defined IP Address Each device on your network must have a unique IP address to identify itself A typical address might be 192 168 1 24 or something similar Subnet Mask This allows the flow of network traffic between hosts to be segregated based on a network configuration A typical address might be 255 2...

Page 28: ...ions HTTP Port This port is used to log into your NVR from a remote location NTP Network Time Protocol This function allows your NVR to auto matically sync its clock with an on line server This gives it the ability to constantly have an accurate time setting UID This is your NVR s unique identification code Click Send UID to send this to your email address Click the Default button to revert back t...

Page 29: ...length of time that must elapse after your NVR sends an email alert before it will send another Adjust accordingly 3 Click Test to verify the information you ve entered is correct Click OK to continue Don t forget to click Apply to save settings Click Cancel to exit Please note If you receive an error message check that you have input your email address and password correctly and check your cables...

Page 30: ...g modes This is very important as your NVR will instruct the cameras on which mode has been selected If you see all four cameras in Live View mode you re good to go WIFI Mode Change from AP to Station mode 1 At the next screen select your Wi Fi router then click the next button circle and triangle Other routers within you vicinity may also appear If your router does not appear click the Refresh bu...

Page 31: ...ice Name Give your NVR a relevant name If you call our helpdesk for assistance our staff may ask you to access this tab to assist them in solving any technical issues that you may be having Don t forget to click Apply to save settings ...

Page 32: ... on your NVR 1 Right click the mouse click Menu input your password if needed click System then click Restore 2 As shown above click the checkbox on the third option available then click OK Click OK again to confirm This should only take a few shorts moments Right click the mouse to exit 3 It s now time to reset each camera Disconnect the camera s power then hold down the reset button Keep holding...

Page 33: ...R is connected to your router using the provided Ethernet cable 3 Grab your spare Ethernet cable plug this into the LAN port on the camera then connect this to your router 4 Hold down the camera s reset button Keep holding the reset button while plugging in the camera s power cable hold for 20 seconds then release 5 Click the Sync button As shown above your camera should be list ed If not click th...

Page 34: ...r hard drive to hold data Frame Rate The measurement of the rate that pictures are displayed to create a video feed This is typically done as frames per second HTTP Port It stands for Hypertext Transfer Protocol and is the port that is used to log into your NVR IP Address The address of a device attached to the network Each de vice on the network must use a unique address IP addresses range from 0...

Page 35: ...NVR to gain internet access with out having to be physically connected to your router Sub Stream Is the video stream that your NVR will send to remote devices via the network or Internet Video quality is reduced to make it easier to send Subnet Mask Is a method that allows one large network to be broken down into several smaller ones Time Server Is a computer or server that reads the actual time f...

Page 36: ...in The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the respon sibility of the end user This warranty applies to the original purchaser of the product only and is not...

Page 37: ...tech swann com Technical Support Website support swann com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Parts Warranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 UK 0808 168 9031 M480100216E Swann 2016 ...

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