Swann Communications warrants this product against defects in workmanship and
material for a period of one (1) year from its original purchase date. You must present
your receipt as proof of date of purchase for warranty validation. Any unit which proves
defective during the stated period will be repaired without charge for parts or labor or
replaced at the sole discretion of Swann. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centers. The end user is responsible for all
shipping costs incurred when shipping from and to any country other than the country
of origin.
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting
or removal of this product by a tradesman or other person or any other costs associated
with its use are the responsibility of the end user. This warranty applies to the original
purchaser of the product only and is not transferable to any third party. Unauthorized end
user or third party modifications to any component or evidence of misuse or abuse of the
device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty.
Where applicable by local laws, regulations and legal rights will take precedence.
For Australia:
Our goods come with guarantees which cannot be excluded under
Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to major failure.
Warranty Information
Helpdesk / Technical Support Details
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk:
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799 (Option 1)
(M-F, 9am-5pm US PT)
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
INTERNATIONAL
+61 3 8412 4610
Swann Communications
USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications
PTY. LTD. Unit 13, Citilink
Industrial Estate, Corner
Ingles & Turner Streets, Port
Melbourne, Victoria
Swann Communications LTD.
Stag Gates House
63/64 The Avenue
SO171XS
United Kingdom
