6. TROUBLESHOOTING
In case of occurrence of any problems with the keyboard, please, about trust the following:
1. Disconnect a cord of the keyboard from the personal computer and check up contacts of a wire for their possible damage. If any exter-
nal damages it is not revealed also contacts seem serviceable, try to connect a wire to the personal computer once again.
2. If BIOS the personal computer has options for the USB keyboard, be convinced, that they are adjusted by default.
3. At occurrence of problems with a keys «Sleep» be convinced, that power management is made active both in BIOS, and in Windows.
4. At occurrence of problems with use of additional keys of the keyboard, check up that the driver of the keyboard is established correct-
ly. Also check up, whether corresponds hardware and the software of the personal computer to the requirements specified in the given user’s
guide.
5. Preserve all components of the given complete set against direct solar beams, moisture, dirties, excessive heating, abrasive and chem-
ical substances.
6. In case on the keyboard any liquid will casually get, immediately switch off the personal computer, disconnect a cord keyboard from the
computer, and address to the dealer or in the service-center.
If you have any problems using the Wireless office keyboard, please consult the Troubleshooting Guide below to see if your problem is
listed.
* The Office Keyboard software is not working properly.
The Hot Key functions do not work after installing the Office Keyboard Software. Please make sure you have no other drivers installed for
another brand of keyboard that uses Hot Key drivers. If so, you must un-install the other driver and then reinstall the Office Keyboard
Software to fix the problem. (See next item)
* Add/Remove Office Keyboard Software and Re-Install
After you have installed the Office Keyboard software, the Office Keyboard Icon will display on system tray. If you want to re-install the soft-
ware for any reason, you must delete the Office Keyboard software drivers from your system. Right-click the mouse button on the Office
Keyboard Icon and choose EXIT. Next, open the Control panel from the Start menu and then select (Add/Remove) to delete the Office Keyboard
software. This will remove the drivers from your system. Now you must restart your system and re-install the software drivers.
Note: You must use this procedure if you want to upgrade your Office Keyboard functions or the software does not work properly.
* Cannot use the Microsoft Windows default shortcut keys function.
The OFFICE KEYBOARD software driver will share some Windows OS default short cut key function resources. Once the OFFICE KEY-
BOARD drivers are installed, the following five (5) combination keys cannot be used; you must choose another combination.
“CTRL+ALT+E”, “CTRL+ALT+P”, “CTRL+ALT+O”, “CTRL+ALT+D”, “CTRL+ALT+C”.
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USER’S MANUAL
