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ITEmS EXCLUdEd FROm SUZUKI SECURE AdVANTAgE ROAdSIdE ASSISTANCE COVERAgE
Transporting vehicle operators and their passengers to or from their disabled Vehicle or transporting such persons after
the service has been rendered.
Accepting appointments for service calls.
Costs of parts, labour or incidental expenses (telephone calls, etc.) related to repair of the Vehicle under any
circumstance.
A Vehicle which is abandoned, unlicensed, unplated or to be towed to a salvage yard.
Any charges relating to impounding and storage.
Service to a vehicle driven into an area not regularly travelled or which is impassable (e.g. private recreational roads,
mud driveways, laneways or beaches)
Service to a Vehicle located in snowbound areas (we will not shovel snow to access the Vehicle or provide service to
Vehicles located in unplowed driveways)
Delays are sometimes unavoidable due to heavy demands for service. Under this circumstance Suzuki Secure
Advantage Roadside Assistance reserves the right to initially tow the Vehicle to the nearest repair facility and after
the heavy demand is over, will tow the Vehicle to the destination as defined under covered services, in which case
all towing shall be treated as one service call. If the Vehicle is already in a safe place, such as a private or public
garage, driveway etc., Suzuki Secure Advantage Roadside Assistance reserves the right to service the Vehicle only
after the heavy demand is over.
Charges for services, repairs or labour which exceed those specified are at the vehicle operator’s expense, at
prevailing retail rates.
