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When calling please provide your name, Vehicle Identification Number, the exact location of your Vehicle and a
telephone number where you can be reached.
Our operators will also ask if you feel you are in an “unsafe situation”. If so, we will contact local Police or safety
authorities with your consent.
In the event that you use a service other than the Suzuki Secure Advantage Roadside Assistance, we will reimburse you
up to a maximum of $100 for towing and up to $75 for other disablements (see page 21 for claiming instructions).
COVEREd SERVICES
Road Service (labour performed at disablement site).
Service call (delivery of fuel, battery boost and winching).
Towing of your disabled Vehicle to the nearest SUZUKI Dealer up to 100 km (one tow per disablement) or towing to
your preferred SUZUKI Dealer if within 25 km of the nearest SUZUKI Dealer.
EmERgENCY LOCK-OUT SERVICE
When your ignition key is lost, broken or accidentally locked inside your vehicle, call Suzuki Secure Advantage Roadside
Assistance and service will be dispatched. If circumstances require you to use an independent lockout service, we
will reimburse you up to $75.
EmERgENCY TRAVEL EXPENSE REImBURSEmENT
Should your Vehicle become disabled due to collision or mechanical breakdown while you are more than 100 km from
your residence address we will reimburse you up to a maximum of $300 (in total), for the following reasonable
emergency expenses, (when not covered by your insurance):
