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OBSERVED PROBLEM          POSSIBLE CAUSE                   REMEDY

1. Check burner for dirt and
    debris. If found, clean
    burner (see Cleaning and
    Maintenance, page 18)
2. Replace gas regulator
3. Clean burner (see Cleaning
    and Maintenance, page 18

1. Turning control knob to po-
     sition when burner is cold
2. Air in gas line .
3. Air passageways on heater 
    blocked
4. Dirty or partially clogged
    burner orifi ce

1. Turn control knob to 1 posi-
    tion and let warm up for a 
    minute
2. Operate burner until air is
     removed from line. Have
     gas line checked by local
     natural or propane/LP gas
     company
3. Observe minimum installa-
    tion clearances (see Figure
    4, page 8)
4. Clean burner (see Cleaning
    and Maintenance, page 18)
    or replace burner orifi ce

Heater produces a whistling  
noise when burner is lit

White powder residue forming 
within burner box or on adja-
cent walls or furniture

1. When heated, vapors from
    furniture polish, wax, carpet
    cleaners, etc. may turn into
    white powder residue

1. Turn heater off when using
     furniture polish, wax,carpet
     cleaners or similar products
    

Heater produces a clicking/ 
ticking noise just after burner
is lit or shut off 

1. Metal expanding while
    heating or contracting while
    cooling

1. This is normal with most
     heaters. If noise is excessive,
      contact qualifi ed service
      person
 

Yellow fl ame  during  burner      
combustion

1. Not enough air
2. Gas regulator defective
3. Clogged or dirty burner

1.  Residues  from  manufactur-         
    ing processes                           

Slight smoke or odor during 
initial operation                    

1. Problem will stop after a few 
    hours of operation

23

TROUBLESHOOTING

    Continued

Summary of Contents for BWH10NLM

Page 1: ...appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach...

Page 2: ...room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilation section on page 5 of this manual This appliance is on...

Page 3: ...Keep the appliance area clear and free from combustible materials gasoline and other flammable vapors and liquids This appliance is only for use with the 1 type of gas indicated on the rating plate T...

Page 4: ...onal Fire Protection Association Inc Batterymarch Park Quincy MA 02269 LOCAL CODES State of Massachusetts The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massa...

Page 5: ...osphere have a continuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m or less with openings gasketed or sealed and b weather stripping has been added on openable windows a...

Page 6: ...Hr used _______ Btu Hr maximum can support _______ Btu Hr actual amount Example 51 200 Btu Hr maximum the space can support 60 000 Btu Hr actual amount of Btu Hr used The space in the above example is...

Page 7: ...d for use as supplemental heat Use this heater along with your primary heating system Do not install this heater as your primary heat source If you have a central heating system you may run system s c...

Page 8: ...onvenience and efficiency install heater where there is easy access for operation inspection and service in coldest part of room If planning to use fan locate heater near an electrical outlet Only for...

Page 9: ...re 6 Removing Shell Front Of Heater Methods For Attaching Mounting Bracket To Wall Only use last hole on each end of mounting bracket to attach bracket to wall Attach mounting bracket to wall in one o...

Page 10: ...bracket and into wall anchors 7 Tighten screws until mounting bracket is firmly fastened to wall Placing Heater On Mounting Bracket 1 Locate two horizontal slots on back panel of heater 2 Place heate...

Page 11: ...joint sealant lightly to male NPT threads of elbow Hold pressure regulator with a wrench when connecting elbow Do not overtighten elbow to regulator Regulator body could be damaged 3 Align holes in b...

Page 12: ...ional CSA design certified equipment shutoff valve from your dealer 12 Figure 13 External Regulator With Vent Pointing Down Figure 14 Gas Connection INSTALLATION Continued WARNING This appliance requi...

Page 13: ...re equip ment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for...

Page 14: ...N CORD Use extension cord if needed The cord must have a three prong grounding plug and a three hole receptacle Make sure cord is in good shape It must be heavy enough to carry the current needed An u...

Page 15: ...ove the white plastic screw from the cap See Figure 21 2 5 Turn it over See Figure 21 3 and reinstall it on the cap See Figure 21 4 Make sure the white plastic screw is installed on the cap tightly 6...

Page 16: ...24 1 4 Remove the white plastic screw from the cap See Figure 24 2 5 Turn it over See Figure 24 3 and reinstall it on the cap See Figure 24 4 Make sure the white plastic screw is installed on the cap...

Page 17: ...Make sure equipment shutoff valve is fully open 3 Turn control knob clockwise to the OFF position see Figure 25 4 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor I...

Page 18: ...til pilot lights Keep control knob pressed in for 30 4 seconds after lighting pilot After 30 seconds release control knob Now follow step 8 under Lighting Instructions page 17 Replace Shell Front 5 OP...

Page 19: ...orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame Check pilot flame pattern and burner flame patterns often PILOT FLAME PAT...

Page 20: ...e unit to cool for at least thirty minutes 2 Inspect burner pilot for dust and dirt 3 Blow air through the ports slots and holes in the burner 4 Never insert objects into the pilot tube Clean the pilo...

Page 21: ...gnitor 1 Turn on gas supply or open equipment shutoff valve 2 Turn control knob to pilot position 3 Turn to PILOT IGN position Fully press in control knob while pressing ignitor button 4 Continue hold...

Page 22: ...Burner Orifice s is clogged 2 Inlet gas pressure is too low 1 Contact local natural or propane LP gas company 2 Clean burner orifice s see Cleaning and Maintenance page 17 or replace burner orifice s...

Page 23: ...8 or replace burner orifice Heater produces a whistling noise when burner is lit White powder residue forming within burner box or on adja cent walls or furniture 1 When heated vapors from furniture p...

Page 24: ...natural or propane LP gas company 3 Clean ODS pilot See Clea ning and Maintenance page 18 Heater produces unwanted odors 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partiall...

Page 25: ...Piezo Dimension Inches HxWxD Heater 15 4x22 5x12 1 18x26 3x12 1 25 6x26 3x12 1 Carton 17 9x23 4x11 20 1x27 2x11 28 1x27 2x11 Weight Pounds Heater 14 8 21 5 18 4 Carton 18 1 25 5 31 5 SPECIFICATIONS No...

Page 26: ...004 1 5 Dual Fuel Regulator FCSHBF09005 1 6 Dual Fuel ODS Pilot FCSHBF09006 1 7 Base Foot FCSHBF09007 2 8 Selection Valve FCSHBF09008 1 9 Selection Valve Knob FCSHBF09009 1 10 Mounting Bracket FCSHBF0...

Page 27: ...6 Dual Fuel ODS Pilot FCSHBF09006 1 7 Base Foot FCSHBF09007 2 8 Selection Valve FCSHBF09018 1 9 Selection Valve Knob FCSHBF09009 1 10 Mounting Bracket FCSHBF09019 1 11 Thermo Valve Assembly FCSHBF0903...

Page 28: ...ual Fuel ODS Pilot FCSHBF09006 1 7 Base Foot FCSHBF09007 2 8 Selection Valve FCSHBF09030 1 9 Selection Valve Knob FCSHBF09009 1 10 Mounting Bracket FCSHBF09019 1 11 Thermo Valve Assembly FCSHBF09031 1...

Page 29: ...page 7 or call Sure Heat Heating Products at 800 229 5647 for referral information When calling Sure Heat have ready model number of your heater the replacement part number SERVICE HINTS When Gas Pre...

Page 30: ...uct to temperatures above its rated specifications which can cause considerable warping disassembly including removal of the product from a built in installation damage resulting from accident alterat...

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