GALAXY
SUPREME FIREPLACES
25
8.
SUPREME LIMITED 25 YEAR WARRANTY
SUPREME FIREPLACES INC. warrants its factory-built fireplaces will be free from defects in material and workmanship,
under normal use and service, for a period of twenty-five
(25) years
from the date of purchase.
This warranty is only intended for the original retail purchaser, given that the product was purchased from SUPREME
FIREPLACES INC. or one of its distributors. This warranty is conditional upon correct installation and intended use of our
products and does not cover damages caused by misuse of the products. This warranty shall be void if the fireplace is not
installed by an authorized qualified technician in accordance with the installation instructions in the manual provided with
this product. The installation must meet local and national building codes.
WARRANTY LIMITATIONS:
If the fireplace is used according to the instructions in the manual, a slight deformation of the panels can occur. This does
not affect the functionality or the safety of the fireplace and the replacement of the panels is not necessary. If the fireplace is
abused and not used according to our instructions, excessive deformation can occur. In this case, the stainless steel panels
must be replaced at the cost of the customer.
1.
During the first two years of the Limited Warranty, SUPREME FIREPLACES INC. will provide replacement parts
at no charge and will also pay for reasonable labor costs for repair work, except for the parts listed in the
EXCLUSIONS portion of this warranty.
2.
During the third through the fifth year of the limited warranty, SUPREME FIREPLACES INC. will provide
replacement parts (if available) at no charge, except for the parts mentioned in the EXCLUSIONS portion of this
warranty. Supreme Fireplaces Inc. shall not be responsible for any labor costs.
3.
From the sixth through the twenty-fifth year of the limited lifetime warranty, SUPREME FIREPLACES INC. will
provide replacement parts (if available) at 50 % of the retail price, except for the parts listed in the EXCLUSIONS
portion of this warranty. SUPREME FIREPLACES INC. shall not be responsible for any labor costs.
Transportation and other related costs or expenses arising from the replacement or repair of defective parts will not be
covered by this warranty, nor will SUPREME FIREPLACES INC. assume responsibility for them.
EXCLUSIONS
SUPREME FIREPLACES INC. shall not be responsible for any labor costs for the replacement or repair of any electrical
components, painted or plated parts, secondary air burning system, stainless steel panels and the combustion air control.
The following parts are guaranteed for 1 year: blowers, painted/plated parts, secondary air burning system, door gasketing
and stainless steel panels.
The following parts are guaranteed for 90 days: ceramic glass (Thermal Breakage ONLY).
This warranty applies to normal residential use only. Damages caused by acts of nature or natural disasters,
accidents, over firing, misuse, abuse, negligence, improper installation, alterations or substitutions of components of
the fireplace, over-firing, abrasives, chemical cleaners, negligence are not covered by this warranty. Burning
anything other than natural wood will damage your fireplace and void the warranty.
SUPREME FIREPLACES INC will not be responsible for environmental conditions such as inadequate vents or
ventilation, excessive venting configurations or negative air pressures which may or may not be caused by
mechanical systems such as exhaust fans, furnaces, clothes dryers, etc.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the
defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the
wholesale price of the defective part(s).
The manufacturer shall in no event be responsible for any consequential damages of any nature, which are in excess of the
original purchase price of the product. Any complete fireplace, or part thereof, that is replaced or serviced under this
warranty will be warranted for a period not exceeding the remaining term of the original warranty.
This limited Lifetime Warranty is effective on all appliances sold and supersedes any and all warranties currently in
existence.
Please register your SUPREME product online at
http://www.supremem.com/registration.php
to
ensure full warranty coverage. Proof of purchase is required for all warranty claims.
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