8
Chapter 2 Get Started
GET ST
ARTED
Option 2: Get an Update Code from your Administrator
Option 3: Get an Update Code with KIMVoice
1. Call 1-888-968-4032.
2. Follow the automated prompts to
get an update code.
3. Follow the steps below to enter the
code into the eKEY app.
Enter an Update Code
If you see the
Key Expired!
screen, the key may be out of cellular range. When you move the XpressKEY
into cellular range, it will connect to the system. If you are out of cellular coverage, get an update code (from
SupraWEB, your administrator, or KIMVoice) then follow the directions below to update your key.
From the Key Expired! Screen
1. Tap
Enter Update
Code
.
2. Type in the update
code and tap
Enter
.
3. Tap
Done
to exit.
From the Main Screen
1. Tap on the arrow and
then
Next
.
2. Tap on
Input Update
. 3. Type in the code and
tap
Enter
.
4. Tap Done to exit.
You can power the XpressKEY off and back on to initiate an update or if you want to keep the key powered
on, perform the following steps. After step 3 below, the radio turns on and the key checks for new information.
If the key receives new information the
Update Key Communicating...
screen pops up and then the key is
updated.