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7.5
Obtaining Technical Support
If you still are having trouble, contact SupplyNet Customer Service at:
1-888-TANKLINK (1-888-826-5546)
You will need the following information:
•
Prophet Serial Number (label on the bottom of the unit or on the inside of the unit.
•
Tank location (city/state).
•
Tank product
REMEMBER:
For security reasons, no one from SupplyNet Communications will ever ask you for
your logon or password.
If it should be necessary to return this unit to SupplyNet Communications for service:
1)
You must first obtain a Return Authorization Number from SupplyNet
Communications.
2)
This number must be clearly marked on the outside of the shipping container and on
the service card which was supplied with the unit.
3)
Place the unit with the service card in the original container and ship it prepaid to the
address on the service card.
