TROUBLE SHOOTING GUIDE:
Problem
Possible Cause
Possible Solutions
Car will not move
1.
Battery voltage is low.
2.
Screw on the wheels may
have come loose.
3.
Battery connector may
have come apart or have
a bad connection.
4.
Battery is damaged
5.
Electrical box is damaged
6.
Motor is damaged
Charge the battery
Re-tighten screws on
wheels.
Re-connect the battery
connector to the car
electrical connector
Replace battery
Replace motor
The battery will not
charge.
1.
Battery connector may
have come apart or have
a bad connection.
2.
Battery charger plugged
into a bad wall outlet.
3.
Battery charger is
damaged.
Re-connect the battery
connector to the car
electrical connector
Try another wall outlet
Replace battery charger
Shortened battery life
Battery was not charged fully
Battery is old
Charge battery fully
Change battery
Some Noise and heat
when charging
battery
Chemical reaction
Normal
Low Speed
Battery is old
Battery is low on charge
Weight limit exceeded
Uneven or uphill path
Change the battery
Charge the battery
Do not exceed max
weight limit
Noise coming from
motor/gearbox
Gear in motor/gearbox broken
Call for replacement
motor
The car shakes when
moving
Bad Connection of the motor
wires
Possible motor failure
Reconnect wires
Call for replacement
motor
If you are unable to solve a problem, please feel free to contact us.