3-3
Chapter 3: Troubleshooting
•System
confi
guration
An example of a Technical Support form is on our web site at
(http://www.
supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can be
reached by e-mail at [email protected] or by fax at (408) 503-8000,
option 2.
3-3 Frequently
Asked
Questions
Question: What are the various types of memory that my motherboard can
support?
Answer:
The X7QC3/X7QCE has 24 240-pin DIMM slots that support DDR2
FBD ECC 533/667 SDRAM modules. It is strongly recommended that you do not
mix memory modules of different speeds and sizes. (See Chapter 2 for detailed
Information.)
Question: How do I update my BIOS?
Answer:
It is recommended that you
do not
upgrade your BIOS if you are ex-
periencing no problems with your system. Updated BIOS fi les are located on our
web site at
(http://www.supermicro.com/support/bios/
). Please check our BIOS
warning message and the info on how to update your BIOS on our web site. Also,
check the current BIOS revision and make sure it is newer than your BIOS before
downloading. Select your motherboard model and download the BIOS fi le to your
computer. Unzip the BIOS fi les onto a bootable fl oppy and reboot your system.
Follow the Readme.txt to continue fl ashing the BIOS.
(
*
Warning
: Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!)
Question:
What's on the CD that came with my motherboard?
Answer:
The supplied compact disc has quite a few drivers and programs that
will greatly enhance your system. We recommend that you review the CD and
install the applications you need. Applications on the CD include chipset drivers
for Windows and security and audio drivers.
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required be-
fore any warranty service will be rendered. You can obtain service by calling your
vendor for a Returned Merchandise Authorization (RMA) number. When returning
to the manufacturer, the RMA number should be prominently displayed on the
outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and
Summary of Contents for Supero X7QC3
Page 1: ...X7QC3 USER S MANUAL Revision 1 0 SUPER X7QCE...
Page 20: ...1 14 X7QC3 X7QCE User s Manual Notes...
Page 52: ...2 32 X7QC3 X7QCE User s Manual Notes...
Page 82: ...4 26 X7QC3 X7QCE User s Manual Notes...
Page 88: ...A 6 X7QC3 X7QCE User s Manual Notes...
