Supero SUPER P3TDE6, User Manual

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3-3
Chapter 3: Troubleshooting
web site (http://www.supermicro.com/techsupport.htm) before con-
tacting Technical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/techsupport/download.htm.
Note: Not all BIOS can be flashed depending on the modifications
to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when
your system first boots up)
•System configuration
An example of a Technical Support form is on our web site at
http://www.supermicro.com/techsupport/contact_support.htm.
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at support@supermicro.com or by fax at:
(408) 503-8000, option 2.
3-3 Frequently Asked Questions
Question: What are the various types of memory that the P3TDE6/
P3TDER motherboard can support?
Answer: The P3TDE6/P3TDER have four DIMM slots that support 168-pin,
registered ECC DIMMs only. Unbuffered SDRAM or non-ECC memory is not
supported. PC133 and PC100 memory are both fully supported at their
respective speeds. Important: The memory employs a two-way in-
terleaving scheme, which requires you to install memory modules
in pairs (first in the two slots of Bank0, and then, in both slots of
Bank1, if needed.)
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site at http://www.supermicro.com. Please check our BIOS
warning message and the info on how to update your BIOS on our web
site. Also, check the current BIOS revision and make sure it is newer than