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C9Z390-CG-IW

USER’S MANUAL

 

 

Revision 1.0a

Summary of Contents for C9Z390-CG-IW

Page 1: ...C9Z390 CG IW USER S MANUAL Revision 1 0a...

Page 2: ...lass B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate...

Page 3: ...s hardware installation instructions Read this chap ter when installing the processor memory modules and other hardware components into the system If you encounter any problems see Chapter 3 which des...

Page 4: ...formation for correct system setup Supermicro C9Z390 CG IW Motherboard User s Manual Checklist Congratulations on purchasing your computer motherboard from an ac knowledged leader in the industry Supe...

Page 5: ...ng Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp Entsorgen Sie die benutzten Batte...

Page 6: ...bricante Supermicro C9Z390 CG IW Motherboard User s Manual Waarschuwing Er is ontploffingsgevaar indien de batterij verkeerd vervangen wordt Ver vang de batterij slechts met hetzelfde of een equivalen...

Page 7: ...roducto debe seguir todas las leyes y reglamentos nacionales Attention La mise au rebut ou le recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement R...

Page 8: ...ro com Europe Address Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support...

Page 9: ...below to download all necessary drivers utilities and the user s manual for your motherboard Supermicro product manuals http www supermicro com support manuals Product Drivers and utilities https www...

Page 10: ...3 2 4 Installing DDR4 Memory 2 8 2 5 Motherboard Installation 2 10 2 6 Connectors IO Ports 2 12 2 7 Connecting Cables 2 21 2 8 Jumper Settings 2 27 2 9 Onboard Indicators 2 30 2 10 Hard Drive Connect...

Page 11: ...S Error Beep Codes A 1 Appendix B Software Installation Instructions B 1 Installing Drivers B 1 B 2 Configuring SuperDoctor 5 B 2 Appendix C UEFI BIOS Recovery Instructions C 1 An Overview to the UEFI...

Page 12: ...xii Supermicro C9Z390 CG IW Motherboard User s Manual Notes...

Page 13: ...lity for overclocking platforms in a sleek package Please refer to our website http www supermicro com products for processor and memory sup port updates 1 2 Chipset Overview Intel Z390 Express Chipse...

Page 14: ...One 1 PCI E x4 2280 M 2 M key One 1 PCI E x4 SATA 2280 M 2 M key One 1 E Key M 2 2230 pre installed WiFi module Network Connections Intel I219V Network Controller One 1 RJ45 port with Link and Activi...

Page 15: ...Monitoring CPU Monitoring Onboard monitors 1 8V 3 3V 5V 12V 3 3V Stby 5V Stby VBAT HT Memory PCH Temperature System Temperature Memory Temperature CPU System overheat LED CPU Thermal Trip support Fan...

Page 16: ...erature Once a voltage becomes unstable a warning is given or an error mes sage is sent to the screen The user can adjust the voltage thresholds to define the sensitivity of the voltage monitor Fan St...

Page 17: ...operating system and application software This enables the system to automatically turn on and off peripherals such as CD ROMs network cards hard disk drives and printers In addition to enabling oper...

Page 18: ...t contain 24 pin and 8 pin power connectors Be sure to connect these connectors to the 24 pin JPW1 and the 8 pin JPW2 power connectors on the motherboard It is strongly recommended that you use a high...

Page 19: ...board Image Note All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not look exactly...

Page 20: ...IO USB 2 3 3 0 PCI E M 2 M1 2280 MH12 USB 8 3 1 USB 6 7 3 1 PCI E M 2 E1 USB 4 5 3 1 B1 HDMI DP DIMMA1 DIMMB1 SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH Im...

Page 21: ...ALIA Realtek ALC1220 FLASH SPI 256Mb SPI DisplayPort 1 2b HDMI 2 0a DDI1 DDI2 LPC NCT6792D B LPC I O USB 3 1 Gen 1 5Gbps 3X Rear Type A 1 X Rear Type C PS2 KB MS 4X SATA III SATA III 6Gb s Audio Jack...

Page 22: ...IW MAC CODE C C A A CPU SLOT7 PCI E 3 0 X16 HD AUDIO USB 2 3 3 0 PCI E M 2 M1 2280 MH12 USB 8 3 1 USB 6 7 3 1 PCI E M 2 E1 USB 4 5 3 1 B1 HDMI DP DIMMA1 DIMMB1 SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0...

Page 23: ...rusion Header JPW1 24 pin ATX Main Power Connector Required JPW2 12V 8 pin CPU Power Connector Required JRLED1 4 pin Header for 12V RGB LED Strip JSD1 SATA DOM Disk On Module Power Connector JVR1 Head...

Page 24: ...LED Power On Green ON S3 Green Blinking LED2 PCI E M 2 Device LED PCI E Device Detected Green ON Activity Green Blinking LED5 PCI E SATA M 2 LED PCI E SATA Device Detected Green ON Activity Green Bli...

Page 25: ...stallation 2 1 Installation Components and Tools Needed Screws Phillips Head Screwdriver Intel LGA 1151 Processor DDR4 DIMMs PC Chassis Heatsink with Fan Power Supply Video Card Optional SATA USB Opti...

Page 26: ...edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their an...

Page 27: ...sink If you buy a CPU separately make sure that you use an Intel certified multi directional heatsink only Make sure to install the system board into the chassis before you install the CPU heatsink Wh...

Page 28: ...e semi circle cutouts against the socket keys 5 Once they are aligned carefully lower the CPU straight down into the socket To avoid damaging the CPU or socket do not drop the CPU onto the socket move...

Page 29: ...Chapter 2 Installation 2 5 7 Close the load plate with the CPU inside the socket Gently push the locking lever down to secure the CPU CPU properly installed Load lever locked into place...

Page 30: ...op of the CPU so that the two mount ing holes on the heatsink are aligned with those on the retention mechanism 3 Tighten the screws in the following order Note Screw 1 is not shown in the illustratio...

Page 31: ...mponents 1 Unplug the power cord from the power supply 2 Loosen the screws in the order below 3 Gently wiggle the heatsink to loosen it Do not use excessive force when wiggling the heatsink Screw 3 Sc...

Page 32: ...ny possible damage DIMM Installation 1 Insert the desired number of DIMMs into the memory slots starting with DIMMA1 and then DIMMB1 For the system to work properly please use the memory modules of th...

Page 33: ...Ms will run at the speed of the slowest DIMM DIMMB1 DIMMA1 Towards the CPU Recommended Population One DIMM Two DIMM The C9Z390 CG IW supports up to 64GB available only for selected 9th Gen processors...

Page 34: ...8 lb inch on each mount ing screw during motherboard installation 2 Some components are very close to the mounting holes Please take precautionary measures to avoid damaging these components when inst...

Page 35: ...offs in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw into a...

Page 36: ...D1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH 2 6 Connectors IO Ports The I O ports are color coded in conformance with the industry standards See the figure below for the...

Page 37: ...USB 6 Type A USB 7 Type C are on the I O back panel In addition one USB 3 1 Gen 1 header USB 2 3 and one USB 3 1 Gen 2 Type C header USB 8 are located on the motherboard to provide front chassis acce...

Page 38: ...E1 USB 4 5 3 1 B1 HDMI DP DIMMA1 DIMMB1 SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH A Universal Serial Bus USB Ports Continued One USB 3 1 Gen 2 Type C hea...

Page 39: ...e front panel stereo out for front rear center and subwoofer speakers Use the Advanced software included in the CD ROM with your motherboard to enable this function E A B C D Audio Configuration Color...

Page 40: ...There is one Gigabit Ethernet port LAN1 on the I O back panel to provide network connections These ports accept RJ45 type cables Note Please refer to Section 2 9 for LAN LED information LAN1 Port Pin...

Page 41: ...0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis Th...

Page 42: ...PWR LED A Power LED B HDD LED C NIC1 LED HDD LED The HDD LED connection is located on pins 13 and 14 of JF1 Attach a cable here to indicate the status of HDD related activities including IDE and SATA...

Page 43: ...X A Overheat Fan Fail LED Overheat OH Fan Fail LED Connect an LED cable to OH Fan Fail connections on pins 7 and 8 of JF1 to provide warnings for chassis overheat fan failure Refer to the tables on th...

Page 44: ...efer to the table on the right for pin definitions Power Button Pin Definitions JF1 Pin Definition 1 Signal 2 Ground Reset Button The Reset Button connection is located on pins 3 and 4 of JF1 Attach i...

Page 45: ...and connectors Be sure to use the correct cable for each header or connector A 24 Pin ATX Main PWR Connector B 8 Pin PWR Connector ATX Power 24 pin Connector Pin Definitions Pin Definition Pin Defini...

Page 46: ...ometer 4 PWM_Control Fan Headers The motherboard has two 4 pin fan headers CPU_FAN1 SYS_FAN1 Although pins 1 3 of the system fan headers are backward compatible with the traditional 3 pin fan headers...

Page 47: ...4 External Speaker JD1 JWD1 JCMOS JL1 JPME2 JSD1 LED2 LED5 I SATA1 I SATA0 JPW1 JRF1 JVR1 CPU LED DIMM LED VGA LED BOOT LED JPW2 LED1 JF1 JP1 C C A A A C C C A A DESIGNED IN USA REV 1 01 BAR CODE C9Z...

Page 48: ...ions Pin Definition 1 5V 2 Ground 3 Ground A DOM PWR Connector JD1 JWD1 JCMOS JL1 JPME2 JSD1 LED2 LED5 I SATA1 I SATA0 JPW1 JRF1 JVR1 CPU LED DIMM LED VGA LED BOOT LED JPW2 LED1 JF1 JP1 C C A A A C C...

Page 49: ...SB 4 5 3 1 B1 HDMI DP DIMMA1 DIMMB1 SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH B A M 2 Connectors M 2 is formerly known as Next Generation Form Factor NGFF...

Page 50: ...SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH A AUDIO FP Front Panel Audio Header A 10 pin Audio header at AUDIO FP is supported on the motherboard This head...

Page 51: ...oard jumpers can be used to choose between optional settings Jumpers create shorts between two pins to change the function of the connector Pin 1 is identified with a square solder pad on the printed...

Page 52: ...PCI E M 2 E1 USB 4 5 3 1 B1 HDMI DP DIMMA1 DIMMB1 SYS_FAN1 JRLED1 CPU_FAN1 KB MOUSE USB 0 1 3 0 I SATA3 I SATA2 LAN1 AUDIO FP WiFi BT PCH A Watch Dog Watch Dog Jumper Settings Pin Definition 1 2 Rese...

Page 53: ...nufacturing Mode Jumper Settings Pin Definition 1 2 Normal Default 2 3 Manufacturing Mode JD1 JWD1 JCMOS JL1 JPME2 JSD1 LED2 LED5 I SATA1 I SATA0 JPW1 JRF1 JVR1 CPU LED DIMM LED VGA LED BOOT LED JPW2...

Page 54: ...t LED1 When this LED is on the AC power cable is connected Make sure to discon nect the power cable before removing or installing a component GLAN Activity Indicator LED Settings Color Status Definiti...

Page 55: ...4 Ground 5 SATA_RXN 6 SATA_RXP 7 Ground JD1 JWD1 JCMOS JL1 JPME2 JSD1 LED2 LED5 I SATA1 I SATA0 JPW1 JRF1 JVR1 CPU LED DIMM LED VGA LED BOOT LED JPW2 LED1 JF1 JP1 C C A A A C C C A A DESIGNED IN USA...

Page 56: ...2 32 Supermicro C9Z390 CG IW Motherboard User s Manual Notes...

Page 57: ...nts 2 Make sure that there are no short circuits between the motherboard and chassis 3 Disconnect all ribbon wire cables from the motherboard including those for the keyboard and mouse Also be sure to...

Page 58: ...ded by the manufacturer Also it is recommended that you use the memory modules of the same type and speed for all DIMMs in the system Do not use memory modules of different sizes speeds and types 3 Ch...

Page 59: ...e downloaded from our website at http www supermicro com support bios Note Not all BIOS can be flashed Some cannot be flashed it depends on the boot block code of the BIOS 3 If you ve followed the ins...

Page 60: ...ith the new BIOS ROM file from your bootable device or USB pen thumb drive Use the following format F ami bat BIOS ROM filename xxx Enter Note Always use the file named ami bat to update the BIOS and...

Page 61: ...aterials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of...

Page 62: ...ne http www supermicro com RmaForm When you return the motherboard to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and mailed prepaid or hand c...

Page 63: ...figuration Data The configuration data that determines the system parameters may be changed by entering the AMI BIOS GUI Setup utility This Setup util ity can be accessed by pressing Del at the approp...

Page 64: ...the Setup Section to see a list of Hot Keys that are available Press F12 to print the screen The keyboard s Escape key ESC cancels the current screen and will return you back to the previous screen Ch...

Page 65: ...right arrows DRAM Status Status of all DIMM slots SATA Info Displays which SATA ports are connected to storage devices Boot Priority Allows changing of the boot order or click a device to boot select...

Page 66: ...ocking settings The options are Manual 4 3GHz 4 4GHz 4 5GHz 4 6GHz 4 7GHz 4 8GHz 4 9GHz 5 0GHz 5 1GHz 5 2GHz 5 3GHz 5 4GHz and 5 5GHz 1 Core 4 Core Ratio Limit Override Enter a value for each individu...

Page 67: ...d Ring The default is 43 AVX Ratio Offset Enter a value for AVX Ratio Offset The default is 0 TjMax Offset Enter a value to change the Tj Max value The default is 0 Power Limit 1 Override This feature...

Page 68: ...ols the performance state that the BIOS will set initially The options are Max Non Turbo Performance and Turbo Performance Intel R SpeedStep tm Intel SpeedStep Technology allows the system to automati...

Page 69: ...io for CPU Ring The default is 0 Ring Down Bin This feature enables Ring Down Bin If this feature is set to En abled the maximum ring ratio will not be observed The options are Disabled and Enabled Mi...

Page 70: ...e for the desired feature The range is 0 255 The default is 0 Disable Fast PKG C State Ramp for IA Domain Disable Fast PKG C State Ramp for GT Domain Disable Fast PKG C State Ramp for SA Domain Disabl...

Page 71: ...512 The default is 80 PS Current Threshold2 Enter a value for PS Current Threshold2 The range is 0 512 The default is 20 PS Current Threshold3 Enter a value for PS Current Threshold3 The range is 0 5...

Page 72: ...999 TDC Enable This feature enables TDC The options are Disabled and Enabled TDC Current Limit Enter a value for the TDC Current Limit with each whole number equating to 1 8A i e 1000 125A The range i...

Page 73: ...feature enables PS4 The options are Disabled and Enabled IMON Slope Enter a value for IMON Slope The range is 0 200 The default is 0 IMON Offset Enter a value for IMON Offset The range is 0 63999 The...

Page 74: ...ms and 10 ms TDC Lock This feature enables TDC Lock The options are Disabled and Enabled Intersil VR Command This feature enables Intersil VR Command to fix VR C state is sues The options are Disabled...

Page 75: ...quency is equal to the memory ratio times the reference clock The default is DDR4 2133MHz Memory Voltage Enter a value for the memory voltage override The default is 1200 QCLK Odd Ratio Select Enabled...

Page 76: ...tions are Auto 0 34 40 48 60 80 120 and 240 ODT RTT WR CHB This feature controls ODT RTT WR CHB The options are Auto 0 80 120 240 and 255 ODT RTT PARK CHB This feature controls ODT RTT PARK CHB The op...

Page 77: ...turbo voltage in mV that will be applied while GT is operating in turbo mode The default is 0 GT Voltage Offset Enter a value for the offset voltage in mV that will be applied to the GT domain The def...

Page 78: ...ables Serial Voltage Identification SVID The options are Disabled and Enabled Core Voltage Override Enter a value for the Core Voltage Override in mV The default is 1350 Core Voltage Offset Enter a va...

Page 79: ...0 GT PLL Voltage Offset Enter a value for the GT PLL voltage offset with each whole number equating to 17 5 mV The range is 0 63 The default is 0 Ring PLL Voltage Offset Enter a value for the Ring PLL...

Page 80: ...Speed the detected CPU speed ID the unique CPU ID Stepping the processor stepping Number of Processors the number of cores detected Microcode Revision the CPU s microcode patch version GT Information...

Page 81: ...feature enables moving DRAM contents to PRM memory when the CPU is in a C6 state The options are Disabled and Enabled SW Guard Extension SGX Select Enabled to activate the Software Guard Extensions S...

Page 82: ...etting you will need to power off and reboot the system for the change to take effect Please refer to Intel s website for detailed information Active Processor Cores Use this feature to select the num...

Page 83: ...ement platform developed by Intel can further reduce power consumption from the basic C1 Halt State state that blocks clock cycles to the CPU Select Enabled for CPU C State support The options are Dis...

Page 84: ...registers The options are Disabled and Enabled Package C State Limit Select Auto for the AMI BIOS to automatically set the limit on the C State package register The options are C0 C2 C3 C6 C7 C7s and...

Page 85: ...S 4 23 Disable Turbo GT frequency This feature disables Turbo GT frequency If this feature is set to Enabled Turbo GT frequency will be disabled If this feature is set to Disabled GT frequency limiter...

Page 86: ...y This feature controls the speed of the memory installed The options are 1333 1600 1867 2133 2400 2667 2933 and 3200 All values are in MHz Default speed is auto detected Memory Scrambler This feature...

Page 87: ...total physical memory if 4GB of memory or above is installed on the motherboard When this occurs enable this function to reallocate the overlapped physical memory to a location above the total physica...

Page 88: ...oot with a minimal set of required devices to launch This has no effect on BBS boot options The options are Disabled and Enabled Quiet Boot Use this feature to enable quiet boot The default is Enabled...

Page 89: ...is pressed Select 4 Seconds Override for the user to power off the system after pressing and holding the power button for four seconds or longer Select Instant Off to instantly power off the system a...

Page 90: ...r Serial Port 1 COM1 The options for Serial Port 1 are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 9 10 11 12 IO 2F8h IRQ 3 4 5 6 7 9 10 11 12 IO 3E8h IRQ 3 4 5 6 7 9 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 9...

Page 91: ...n for a new card The options are Disabled and Enabled Primary Display Use this feature to select the graphics device to be used as the primary display Select from IGFX PEG PCI or select SG for switcha...

Page 92: ...2M 64M 4M 8M 12M 16M 20M 24M 28M 32M F7 36M 40M 44M 48M 52M 56M and 60M DVMT Total Gfx Mem Use this feature to set the total memory size to be used by internal graph ics devices based on the DVMT 5 0...

Page 93: ...PLL SSC percentage Select Auto to keep the hardware default with no BIOS override The range is from 0 0 to 2 0 DMI Link ASPM Control Use this feature to set the ASPM Active State Power Management sta...

Page 94: ...ure to Enabled for hot plugging support which will allow the user to replace a SATA disk drive without shutting down the system The options are Disabled and Enabled Spin Up Device When this feature is...

Page 95: ...off The XHCI ownership change should be claimed by the XHCI driver The options are Disabled and Enabled USB Mass Storage Driver Support Set Enabled to enable USB mass storage driver support The optio...

Page 96: ...ct the type of option ROM installed The options are EFI and Legacy Onboard LAN1 Option ROM Select PXE Preboot Execution Environment to boot the computer us ing a PXE device installed in a LAN port spe...

Page 97: ...the PXE boot The default is 0 Media detect count Enter a value for the number of times the presence of media will be checked The default is 1 Security Use this submenu to create Administrator and User...

Page 98: ...ture forces the system to install the factory default keys Click Yes or No Reset to Setup Mode This feature resets the system to Setup Mode Save All Secure Boot Variables This feature saves all revise...

Page 99: ...to load from a file Authorized TimeStamps This feature uploads and installs an Authorized Time Stamp You may insert a factory default key or load from a file When prompted select Yes to load factory...

Page 100: ...l be displayed CPU Temperature the CPU temperature detected by PECI System Temperature the system internal temperature Peripheral Temperature the detected peripheral device temperature PCH Temperature...

Page 101: ...ed of 100 Pulse Width Modulation Duty Cycle for maximum cooling This setting is recommended for special system configuration or debugging Select Stable for the onboard fans to run at 50 of the Initial...

Page 102: ...otable devices from which the system will boot Choose an entry from top to bottom to select devices Delete Boot Option This feature removes an EFI boot option from the boot order Select which EFI boot...

Page 103: ...he Save Options section includes the following features Save Changes and Reset Will restart the system Discard Changes and Reset Will restart the system Save Changes Discard Changes Default Options Th...

Page 104: ...date to enter the SuperFlash utility 2 At the prompt select Yes to reboot and configure the system to Flash mode Select No to cancel and view the BIOS information 3 After the system reboots to the fla...

Page 105: ...e will ap pear to show the progress of the BIOS flash 7 If the flash is successful a pop up message will indicate the result Select OK to complete the BIOS flash and to reboot the system Check the Sys...

Page 106: ...4 44 Supermicro C7Z390 CG IW Motherboard User s Manual Notes...

Page 107: ...your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list correspond to the number of beeps for t...

Page 108: ...A 2 Supermicro C9Z390 CG IW Motherboard User s Manual Notes...

Page 109: ...ermicro com support manuals Driver Tool Installation Display Screen Note 1 Click the icons showing a hand writing on the paper to view the readme files for each item Click on a computer icon to the ri...

Page 110: ...il or Simple Network Management Protocol SNMP SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs With SuperDoctor 5 Manage...

Page 111: ...rchitecture independent mechanism for add on card initialization to allow the UEFI OS loader which is stored in the add on card to boot up the system UEFI offers a clean hands off control to a compute...

Page 112: ...ttached device follow the instructions below 1 Using a different machine copy the Super ROM binary image file into the disc Root Directory of a USB device or a writeable CD DVD Note If you cannot loca...

Page 113: ...ontinue with BIOS Recovery select the item Proceed with flash update You will see the progress of BIOS Recovery as shown on the screens below 4 After locating the new BIOS binary image the system will...

Page 114: ...C 4 Supermicro C9Z390 CG IW Motherboard User s Manual Notes...

Page 115: ...expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in su...

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