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A1SAi & A1SRi Series Motherboard User’s Manual
3-3 Frequently Asked Questions
Question:
What type of memory does my motherboard support?
Answer:
The A1SAi & A1SRi Series motherboard supports up to 64GB of Unbuf-
fered ECC DDR3 SODIMM (1.5V, 1.35V, 1600/1333 MHz). The A1SRi-2358F sup-
ports up to 16GB. See Section 2-3 for details on installing memory.
Question:
I am using 16GB 1600MHz memory modules. My motherboard does not
boot past the Supermicro POST screen. What is the problem?
Answer:
16GB 1600MHz modules will require BIOS version 1.1a or newer to work.
Your motherboard might be on an older BIOS. Please use other modules in order
to boot up the motherboard and update the BIOS or submit an RMA to send back
to Supermicro for the update.
Question:
How do I update my BIOS?
Answer:
We do NOT recommend that you upgrade your BIOS if you are not
experiencing any problems with your system. Updated BIOS files are located on
our website at
http://www.supermicro.com/support/bios/
. Please check our BIOS
warning message and the information on how to update your BIOS on our web
site. Select your motherboard model and download the BIOS ROM file to your
computer. Also, check the current BIOS revision to make sure that it is newer than
your BIOS before downloading. You may choose the zip file or the .exe file. If you
choose the zipped BIOS file, please unzip the BIOS file onto a bootable device or
a USB pen/thumb drive. To flash the BIOS, run the batch file named "flash.bat"
with the new BIOS ROM file from your bootable device or USB pen/thumb drive.
Use the following format:
F:\> flash.bat BIOS-ROM-filename.xxx <Enter>
Note:
Always use the file named “flash.bat” to update the BIOS, and
insert a space between "flash.bat" and the BIOS ROM image file name.
Warning
: Do not shut down or reset the system while updating the BIOS to prevent
possible system boot failure!
Important:
The SPI BIOS chip installed on this motherboard is not re-
movable. To repair or replace a damaged BIOS chip, please send your
motherboard to RMA at Supermicro for service.
