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Chapter 7: Troubleshooting and Support
No Power
•
Check that the power LED on the motherboard is on.
•
Make sure that the power connector is connected to the power supply.
•
Check that the motherboard battery still supplies ~3VDC. If it does not, replace it.
•
Check that the system input voltage is 100-120V or 180-240V.
•
Turn the power switch on and off to test the system
Figure 7-3. Location of the MB Power LED
LE3
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
or
Returning Merchandise for Service
changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
1.
With power off, remove all but one DIMM and other added components, such as add-on
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2.
Set all jumpers to their default positions.
3. Power up. If the system boots, check for memory errors and add-on card problems.
BIOS
LICENSE
1
BAR CODE
IPMI CODE
MAC CODE
SAN MAC
DESIGNED IN USA
X12SPW-TF/F
REV: 2.00
JNCSI1
S-SGPIO1
JBT1
JPWR2
JSD2
JSD1
S-SA
TA1
S-SA
TA0
JSTBY1
JRK1
JPWR3
JPWR1
JF1
JVRM2
JVRM1
JPFR3
JPFR2
JPFR1
JL1
JD1
JPRG1
JWD1
JP4
FAN6
FAN7
FAN4
FAN3
FAN5
FAN1
BT1
NVME0/1
NVME2/3
MH16
MH15
JPI2C1
JIPMB1
JNVI2C
JI2C_EXP1
MH4
MH6
MH1
MH9
MH5
MH3
MH2
JPME1
JPL2
JMP2
JMP1
JPL1
JPL3
SXB2: PCI-E 4.0 X16
SXB1A
SXB1B: PCI-E 4.0 X16 + X16
SXB1C
COM2
I-SATA4~7
M.2-H
COM1
DIMMG1
DIMMH1
DIMME1
DIMMF1
DIMMA1 DIMMB1
DIMMD1
DIMMC1
CPU
USB6/7(3.0)
USB4/5 (3.0)
USB2/3
LAN2
LAN1
CMOS CLEAR
I-SATA0~3
TPM/POR
T80
UID-SW
UID-LED
VGA
USB0/1
IPMI_LAN
USB8(3.0)
LE3
LEDBMC
LE4
FAN2
