6
Preface
5.1 Microsoft Windows OS Installation .....................................................................................57
5.2 Driver Installation ................................................................................................................59
5.3 SuperDoctor
Chapter 7 Troubleshooting and Support
7.2 Intelligent Platform Management Interface (IPMI) ..............................................................64
7.3 Troubleshooting Procedures .............................................................................................65
No Power ..........................................................................................................................65
No Video ...........................................................................................................................66
System Boot Failure .........................................................................................................66
Memory Errors ..................................................................................................................66
Losing the System's Setup Configuration
.........................................................................66
7.5 Crash Dump Using IPMI .....................................................................................................69
7.6 CMOS Clear .......................................................................................................................70
7.7 Where to Get Replacement Components ..........................................................................71
7.8 Reporting an Issue .............................................................................................................71
Technical Support Procedures ..........................................................................................71
Returning Merchandise for Service ...................................................................................71
Vendor Support Filing System ..........................................................................................72
7.9 Feedback ............................................................................................................................72
7.10 Contacting Supermicro ......................................................................................................73