Supermicro SuperServer 5019C-M User Manual Download Page 1

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USER’S MANUAL

Revision 1.0

SuperServer

5019C-M

5019C-MR

Summary of Contents for SuperServer 5019C-M

Page 1: ...USER S MANUAL Revision 1 0 SuperServer 5019C M 5019C MR...

Page 2: ...commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful in...

Page 3: ...drivers utilities and the user s manual for your server Supermicro product manuals http www supermicro com support manuals Product drivers and utilities https www supermicro com wftp driver Product s...

Page 4: ...k Precautions 17 Server Precautions 18 Rack Mounting Considerations 18 Ambient Operating Temperature 18 Airflow 18 Mechanical Loading 18 Circuit Overloading 19 Reliable Ground 19 2 3 Installing the Ra...

Page 5: ...36 Power Supply Failure 36 5019C MR Power Supplies 37 Chapter 4 Motherboard Connections 4 1 Power Connections 38 4 2 Headers and Connectors 39 Headers 39 Onboard Power LED Header 40 4 3 Ports 45 Rear...

Page 6: ...3 Advanced Setup Configurations 58 6 4 Event Logs 81 6 5 IPMI 83 6 6 Security 86 6 7 Boot 90 6 8 Save Exit 94 Appendix A BIOS Error Codes Appendix B Standardized Warning Statements for AC Systems App...

Page 7: ...V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermic...

Page 8: ...If any equipment appears damaged please file a damage claim with the carrier who delivered it Decide on a suitable location for the rack unit that will hold the server It should be situated in a clean...

Page 9: ...of unbuffered UDIMM DDR4 288 pin ECC memory with speeds of up to 2666MHz in four memory slots Chipset Intel C246 Expansion Slots supported One 1 PCI Express 3 0 x16 Slot default with 1U riser card One...

Page 10: ...y be illuminated when the system is operating 6 Reset Button The reset button is used to reboot the system 7 Power Button The main power button is used to apply or remove power from the power supply t...

Page 11: ...Front Chassis Features Item Feature Description 1 SATA HDD Hot swap 3 5 SATA hard disk drive 2 DVD Drive optional Front access DVD drive bay drive is optional 3 Front USB 3 0 and COM Port optional A...

Page 12: ...019C MR Rear Chassis Features Item Feature Description 1 Power Supply 5019C M 350W Platinum Level Power Supply 5019C MR 400W High Efficiency Platinum Level Power Supply x2 2 I O Backpanel Rear I O por...

Page 13: ...al testing only IPMI CODE REV 1 00 MAC CODE BAR CODE DESIGNED IN USA BIOS LICENSE LAN2 LAN1 JPL2 JPL1 FAN4 COM1 IPMI_LAN USB0 1 USB4 5 3 0 VGA JPW2 JPW1 FAN2 FAN1 LED_PWR_SB X11SCM F Intel C246 C242 2...

Page 14: ...Headers IPMI_LAN Dedicated IPMI LAN Port I SATA0 I SATA5 Intel PCH SATA 3 0 Ports with RAID 0 1 5 10 I SATA4 and I SATA5 supports SuperDOM I SGPIO1 I SGPIO2 Serial Link General Purpose I O Headers JBA...

Page 15: ...r Description USB0 1 Back Panel Universal Serial Bus USB 2 0 Ports USB2 3 Front Accessible USB 2 0 Header USB4 5 Back Panel USB 3 1 Gen 1 Ports USB6 7 Front Accessible USB 3 1 Gen 1 Header USB8 USB 3...

Page 16: ...E3 INTEL LGA1151 SVID DDR4 CHA DIMMA2 Blue DIMMA1 DDR4 CHB 65W 71W 80W 95W PCIe x16 SLOT DIMMB1 DIMMB2 Blue RJ45 GLAN1 I210 AT RJ45 GLAN2 I210 AT PCHPE3 M 2 M KEY 2 REAR USB USB Header MUX VGA COM1 RM...

Page 17: ...lease read this section in its entirety before you begin the installation Choosing a Setup Location The system should be situated in a clean dust free area that is well ventilated Avoid areas where he...

Page 18: ...from power surges and voltage spikes and to keep your system operating in case of a power failure Allow any drives and power supply modules to cool before touching them When not servicing always keep...

Page 19: ...ention should be given to power supply connections other than the direct connections to the branch circuit i e the use of power strips etc To prevent bodily injury when mounting or servicing this unit...

Page 20: ...rocedure by installing the inner rails to the server chassis 1 Position the front and rear chassis rail sections along the side of the server making sure the screw holes line up Note that these two ra...

Page 21: ...securely to the rack using the brackets provided 3 Attach the other assembly to the other side of the rack making sure that both are at the exact same height and with the rail guides facing inward Not...

Page 22: ...ine up the rear of the chassis rails with the front of the rack rails 2 Slide the chassis rails into the rack rails keeping the pressure even on both sides you may have to press the locking tabs when...

Page 23: ...chassis four total 1 First determine how far the server will extend out from the front of the rack The chassis should be positioned so that the weight is balanced between front and back 2 Attach the t...

Page 24: ...ving or installing non hot swap components or when replacing a non redundant power supply 1 Use the operating system to power down the system 2 After the system has completely shut down disconnect the...

Page 25: ...sink only When receiving a motherboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins are bent otherwise contact your retailer imme...

Page 26: ...ive cover Do not touch the CPU socket contacts 3 Locate the triangle on the CPU and CPU socket which indicates the location of Pin 1 Holding the CPU by the edges with your thumb and index finger align...

Page 27: ...ce it as it may damage your CPU Instead open the load plate again and double check that the CPU is properly aligned Installing a Heatsink A passive type heatsink is used on the Note Do not apply any t...

Page 28: ...nk Bracket Screw 2 Motherboard Removing a Heatsink We do not recommend removing the heatsink If necessary please follow the instructions below to prevent damage to the CPU or the CPU socket 1 Unscrew...

Page 29: ...sink Bracket Figure 3 3 Removing the Heatsink Note Wait for the heatsink to cool down before removing it 3 Once the heatsink is loose remove it from the CPU 4 Clean the surface of the CPU and the heat...

Page 30: ...SPC and DIMM Per Channel DPC 2 Slots Per Channel DRAM Density 1DPC 2DPC 4GB 8GB 1 2V 1 2V Unbuffered DDR4 ECC SR 16GB 4x 4GB DIMMs 32GB 4x 8GB DIMMs 2666 2666 DR 32GB 4x 8GB DIMMs 64GB 4x 16GB DIMMs 1...

Page 31: ...nlock it 3 Align the key of the DIMM module with the receptive point on the memory slot 4 Align the notches on both ends of the module against the receptive points on the ends of the slot 5 Press the...

Page 32: ...a Hot Swap Drive Carrier 1 Push the release button on the carrier 2 Swing the handle fully out 3 Grasp the handle and use it to pull the drive carrier out of its bay Mounting a Drive in a Drive Carrie...

Page 33: ...Supermicro website at http www supermicro com products nfo files storage SBB HDDCompList pdf Removing a Drive from a Drive Carrier 1 Remove the screws that secure the hard drive to the carrier and se...

Page 34: ...e exact same type and model the system can continue to run with a failed fan 1 With the server powered on remove the chassis cover and inspect the fans to see which one has failed 2 Power down the ser...

Page 35: ...e chassis on a flat stable surface and remove the chassis cover 2 If necessary move any cables that interfere with the air shroud placement 3 Place the air shroud in the chassis The air shroud fits ju...

Page 36: ...he rack then grasp the two handles on either side and pull the system straight out until it locks you will hear a click 2 Next remove the top chassis cover as described in Section 3 2 3 To remove the...

Page 37: ...thout powering down the system Removing the Power Supply You don t need to remove power with the redundant power feature 1 Remove the AC power cord from the failed power supply module 2 Release the re...

Page 38: ...Connections Required Connection Important To provide adequate power to the motherboard connect the 24 pin and the 8 pin power connectors to the power supply Failure to do so may void the manufacturer...

Page 39: ...e 24 pin ATX PWR and the 8 pin PWR connectors to the power supply Failure to do so may void the manufacturer warranty on your power supply and motherboard Headers Fan Header Pin Definitions Pin Defini...

Page 40: ...m power Refer to the table below for pin definitions Onboard PWR LED Pin Definitions Pins Definition 1 VCC 2 GND 3 GND Trusted Platform Module Header Pin Definitions Pin Definition Pin Definition 1 3...

Page 41: ...ble to use this feature Refer to the table below for pin definitions Standby Power Pin Definitions Pin Definition 1 5V Standby 2 GND 3 NC LAN Activity LED Connectors There are two LAN Activity LED con...

Page 42: ...ace Controller NIC LED cables here to display network activity LAN Activity LED Connector JLD1 Pin Definitions Pins Definition 1 3 3V Stby 2 LAN3 Active LED 3 3 3V Stby 4 LAN4 Active LED LAN Activity...

Page 43: ...Speaker Header JD1 is used to connect an extra speaker By default pins 3 4 are closed with a cap to enable the onboard buzzer at SP1 To use an extra speaker instead connect the speaker connector to pi...

Page 44: ...1 5V 2 GND 3 GND SATA Ports The X11SCM F Intel C246 chipset has six SATA 3 0 ports I SATA0 I SATA5 These SATA ports support RAID 0 1 5 and 10 SATA ports provide serial link signal connections which a...

Page 45: ...or the locations and descriptions of the various I O ports on the rear of the motherboard Figure 4 2 Rear I O Ports Description Description 1 VGA Port 6 USB4 USB 3 1 Gen 1 2 Dedicated IPMI LAN 7 LAN1...

Page 46: ...Connector Pins Jumper Setting 3 2 1 3 2 1 CMOS Clear JBT1 is used to clear CMOS which will also clear any passwords Instead of pins this jumper consists of contact pads to prevent accidentally cleari...

Page 47: ...mal Manufacturing Mode Jumper Settings Jumper Setting Definition Pins 1 2 Normal Pins 2 3 Manufacturing Mode Watchdog Timer Watchdog JWD1 is a system monitor that can reboot the system when a software...

Page 48: ...er to the table below for jumper settings VGA Enable Disable Jumper Settings Jumper Setting Definition Pins 1 2 Enabled Pins 2 3 Disabled LAN Port Enable Change the setting of jumpers JPL1 JPL8 for LA...

Page 49: ...Heartbeat LED A BMC Heartbeat LED is located at BMC_HB_LED on the motherboard When BMC_HB_ LED is blinking the BMC is functioning normally Refer to the table below for more information BMC Heartbeat...

Page 50: ...e system is on Be sure to turn off the system before removing or installing components Refer to the table below for more information Onboard Power LED Indicator LED Color Definition Off System Off Gre...

Page 51: ...on the system Note for older legacy OS s please use a method to slipstream the drivers 3 Select the partition on the drive in which to install Windows 4 Browse the USB folder for the proper driver fi...

Page 52: ...Figure 5 1 should appear Another option is to go to the Supermicro website at http www supermicro com products Find the product page for your motherboard here where you may download individual driver...

Page 53: ...Protocol SNMP SuperDoctor 5 comes in local and remote management versions and can be used with Nagios to maximize your system monitoring needs With SuperDoctor 5 Management Server SSM Server you can r...

Page 54: ...ent Platform Management Interface IPMI IPMI is used to provide remote access monitoring and management There are several BIOS settings that are related to IPMI For general documentation and informatio...

Page 55: ...h main BIOS menu option is described in this manual The Main BIOS screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured The...

Page 56: ...ight System Date or System Time using the arrow keys Enter new values using the keyboard Press the Tab key or the arrow keys to move between fields The date must be entered in MM DD YYYY format The ti...

Page 57: ...Chapter 6 BIOS 57 CPLD Version This item displays the Complex Programmable Logic Device version Memory Information Total Memory This item displays the total size of memory available in the system...

Page 58: ...able this feature to reduce the time the computer takes to boot up The computer will boot with a minimal set of required devices This feature does not have an effect on BBS boot options in the Boot ta...

Page 59: ...to set the power state after a power outage Select Stay Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Select Last S...

Page 60: ...Ratio Override is enabled this feature sets the value for the CPU Flex Ratio This value must be between the maximum efficiency ratio and maximum non turbo ratio The default value is dependent on the C...

Page 61: ...at system reset or reboot The options are Disabled and Enabled AES Select Enabled to use the Intel Advanced Encryption Standard AES to ensure data security The options are Disabled and Enabled Boot P...

Page 62: ...wer saving feature for the CPU C1E drops the frequency and voltage of the CPU to reduce power usage when the system is idle The options are Disabled and Enabled C State Auto Demotion Use this feature...

Page 63: ...modules The options are Auto 1067 1333 1400 1600 1800 1867 2000 2133 2200 2400 2600 and 2667 ECC Support Use this feature to enable Error Checking Correction ECC support for onboard memory modules Th...

Page 64: ...L1 DMI Extended Sync Control Use this feature to enable or disable the DMI extended synchronization The options are Enabled and Disabled DMI De Emphasis Control Use this feature to configure the De em...

Page 65: ...f this feature is set to Disabled the PCI E ASPM will be programmed before OPROM The options are Disabled and Enabled VT d Select Enable to use Intel Virtualization Technology for Direct I O VT d supp...

Page 66: ...speed The options are Auto Gen1 Gen2 and Gen3 Port 61h Bit 4 Emulation Select Enabled to enable the emulation of Port 61h bit 4 toggling in System Management Mode SMM The options are Disabled and Ena...

Page 67: ...base I O port address and the Interrupt Request address of a serial port specified by the user Select Auto to allow the BIOS to automatically assign the base I O and IRQ address The options for Serial...

Page 68: ...e number of 1 s in data bits is even Select Odd if the parity bit is set to 0 and the number of 1 s in data bits is odd Select None if you do not want to send a parity bit with your data bits in trans...

Page 69: ...sole redirection support for a serial port specified by the user The options are Disabled and Enabled If the feature above is set to Enabled the following settings will become available for configurat...

Page 70: ...ontrol Use this feature to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a...

Page 71: ...legacy console redirection after BIOS POST When set to BootLoader legacy console redirection is disabled before booting the OS When set to Always Enable legacy console redirection remains enabled whe...

Page 72: ...Console Redirection to prevent data loss caused by buffer overflow Send a Stop signal to stop sending data when the receiving buffer is full Send a Start signal to start sending data when the receivin...

Page 73: ...cy Serial ATA Port 0 Port 6 This feature displays the information detected on the installed SATA drive on the particular SATA port Model number of drive and capacity Software Preserve Support Port 0 P...

Page 74: ...High Precision Event Timer HPET that produces periodic interrupts at a much higher frequency than a Real time Clock RTC does in synchronizing multimedia streams providing smooth playback and reducing...

Page 75: ...s are Enabled and Disabled USB Mass Storage Driver Support Select Enabled for USB mass storage device support The options are Disabled and Enabled Port 60 64 Emulation Select Enabled for I O port 60h...

Page 76: ...guration CPU SLOT6 PCI E 3 0 X16 OPROM Use this feature to select which firmware type to be loaded for the add on card in this slot The options are Disabled Legacy and EFI M 2 P_1 OPROM Use this featu...

Page 77: ...bled Ipv6 PXE Support Select Enabled to enable IPv6 PXE boot support The options are Disabled and Enabled Ipv6 HTTP Support Select Enabled to enable IPv6 HTTP boot support The options are Disabled and...

Page 78: ...ettings will become available for configuration SHA 1 PCR Bank Use this feature to disable or enable the SHA 1 Platform Configuration Register PCR bank for the installed TPM device The options are Dis...

Page 79: ...t for TPM 2 0 devices Select Auto to enable support for both versions The options are TPM 1 2 TPM 2 0 and Auto SMCI BIOS Based TPM Provision Support Use feature to enable the Supermicro TPM Provision...

Page 80: ...features Add an Attempt Delete Attempts Change Attempt Order TLS Authentication Configuration This submenu allows the user to configure Transport Layer Security TLS settings Server CA Configuration En...

Page 81: ...g Settings Erase Event Log If No is selected data stored in the event log will not be erased Select Yes Next reset data in the event log will be erased upon next system reboot Select Yes Every reset d...

Page 82: ...counter is incremented This is a numeric value The default value is 1 METW The Multiple Event Time Window METW defines the number of minutes that must pass between duplicate log events before MECI is...

Page 83: ...ware installed in your system System Event Log Enabling Disabling Options SEL Components Select Enabled for all system event logging at bootup The options are Disabled and Enabled Erasing Settings Era...

Page 84: ...PMI LAN setting The default setting is Failover IPMI Network Link Status This feature displays the IPMI Network Link status The default setting is Shared LAN Configuration Address Source This feature...

Page 85: ...e displays the IPV6 Address status The default setting is Disabled IPV6 Support Use this feature to enable IPV6 support The options are Enabled and Disabled If the feature above is set to Enabled the...

Page 86: ...ng the BIOS Setup utility The options are Setup and Always Administrator Password Press Enter to create a new or change an existing Administrator password Secure Boot This section displays the content...

Page 87: ...Yes and No Export Secure Boot variables Use this feature to copy the NVRAM contents of the secure boot variables to a file Enroll EFI Image This feature allows the image to run in Secure Boot Mode Enr...

Page 88: ...abase from the manufacturer s defaults to the existing DB Select No to load the DB from a file The options are Yes and No Forbidden Signatures Update Select Yes to load the DBX from the manufacturer s...

Page 89: ...FI SERT SHA256 bin 2 EFI Time Based Authenticated Variable When prompted select Yes to load Factory Defaults or No to load from a file Update Select Yes to load the DBR from the manufacturer s default...

Page 90: ...1 Boot Mode Select Use this feature to select the type of device that the system is going to boot from The options are Legacy UEFI and Dual Fixed Boot Order Priorities This feature prioritizes the ord...

Page 91: ...to select an EFI boot option to delete from the boot order Delete Boot Option Use this feature to remove an EFI boot option from the boot priority list Delete Driver Option This feature allows the us...

Page 92: ...ature to specify the name for the new driver option Path for Boot Option Use this feature to enter the path for the new driver option in the format fsx path filename efi Driver Option File Path Use th...

Page 93: ...3 UEFI Hard Disk Drive BBS Priorities This feature sets the system boot order of detected devices Boot Option 1 Hard Disk Drive BBS Priorities This feature sets the system boot order of detected devic...

Page 94: ...nd press Enter Save Changes and Reset After completing the system configuration changes select this option to save the changes you have made This will not reset reboot the system Save Changes When you...

Page 95: ...Defaults from the Save Exit menu and press Enter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from...

Page 96: ...x A BIOS Error Codes A 1 BIOS Error Beep POST Codes During the POST Power On Self Test routines which are performed each time the system is powered on errors may occur Non fatal errors are those which...

Page 97: ...com support manuals AMI BIOS POST Codes User s Guide When BIOS performs the Power On Self Test it writes checkpoint codes to I O port 0080h If the computer cannot complete the boot process a diagnosti...

Page 98: ...for assistance Only certified technicians should attempt to install or configure components Read this appendix in its entirety before installing or configuring components in the Supermicro chassis The...

Page 99: ...o considere los riesgos de la corriente el ctrica y familiar cese con los procedimientos est ndar de prevenci n de accidentes Al final de cada advertencia encontrar el n mero que le ayudar a encontrar...

Page 100: ...en dient u zich bewust te zijn van de bij een elektrische installatie betrokken risico s en dient u op de hoogte te zijn van de standaard procedures om ongelukken te voorkomen Gebruik de nummers aan h...

Page 101: ...mentaci n Attention Avant de brancher le syst me sur la source d alimentation consulter les directives d installation Circuit Breaker Waarschuwing Raadpleeg de installatie instructies voordat u het sy...

Page 102: ...es del edificio Aseg rese de que el dispositivo de protecci n no sea superior a 250 V 20 A Attention Pour ce qui est de la protection contre les courts circuits surtension ce produit d pend de l insta...

Page 103: ...e energ a y del cable el ctrico quitado de los m dulos de fuente de alimentaci n antes de tener acceso el interior del chasis para instalar o para quitar componentes de sistema Attention Le syst me do...

Page 104: ...bels aangesloten op de voeding en van de behuizing te verwijderen Equipment Installation Warning Only trained and qualified personnel should be allowed to install replace or service this equipment War...

Page 105: ...tention Il est vivement recommand de confier l installation le remplacement et la maintenance de ces quipements des personnels qualifi s et exp riment s Warning This unit is intended for installation...

Page 106: ...a una de estas reas mediante la utilizaci n de una herramienta especial cerradura con llave u otro medio de seguridad Attention Cet appareil doit tre install e dans des zones d acc s r serv s L acc s...

Page 107: ...emblable ou quivalent recommand e par le fabricant Jeter les piles usag es conform ment aux instructions du fabricant Advertencia Existe peligro de explosi n si la bater a se reemplaza de manera incor...

Page 108: ...aanbevolen wordt Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften afgevoerd te worden Redundant Power Supplies Warning This unit might have more than one power supply connection All co...

Page 109: ...omloos te maken Advertencia Puede que esta unidad tenga m s de una conexi n para fuentes de alimentaci n Para cortar por completo el suministro de energ a deben desconectarse todas las conexiones Atte...

Page 110: ...vertencia Cuando el sistema est en funcionamiento el voltaje del plano trasero es peligroso Tenga cuidado cuando lo revise Attention Lorsque le syst me est en fonctionnement des tensions lectriques ci...

Page 111: ...cumplir con las normas de electricidad locales y nacionales Backplane Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is Voorzichtigheid is...

Page 112: ...le elektriciteitsvoorschriften Warnung Die Entsorgung dieses Produkts sollte gem allen Bestimmungen und Gesetzen des Landes erfolgen Warning Ultimate disposal of this product should be handled accordi...

Page 113: ...recyclage de ce produit sont g n ralement soumis des lois et ou directives de respect de l environnement Renseignez vous aupr s de l organisme comp tent Hot Swap Fan Warning Warning Hazardous moving...

Page 114: ...stornilladores y todos los objetos lejos de las aberturas del ventilador Attention Pieces mobiles dangereuses Se tenir a l ecart des lames du ventilateur Il est possible que les ventilateurs soient to...

Page 115: ...UL oder CAS zertifizierten Kabeln mit UL CSA gekennzeichnet an Ger ten oder Produkten die nicht mit Supermicro gekennzeichnet sind AC AC UL CSA UL CSE Supermicro Supermicro UL CSA UL CSA Supermicro U...

Page 116: ...le code pour tous les autres appareils lectriques sauf les produits d sign s par Supermicro seulement AC AC UL CSA UL CSA Supermicro UL CSA UL CSA Supermicro Advertencia Cuando instale el producto ut...

Page 117: ...Aansluitmethode deze moet altijd voldoen aan de lokale voorschriften en veiligheidsnormen inclusief de juiste kabeldikte en stekker Het gebruik van niet geschikte Kabels en of Adapters kan een storin...

Page 118: ...One 1 M 2 slot for PCI Express 3 0 x4 or SATA 3 0 x1 Supports M Key 2280 22110 One 1 M 2 slot for PCI Express 3 0 x4 Supports M Key 2280 22110 Motherboard uATX form factor 9 6 in x 9 6 in 243 8 mm x...

Page 119: ...y EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe...

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