SuperiorFireplaces.us.com
900464-01C
21
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance produces unwanted odors
1� Appliance burning vapors from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc� (See
IMPORTANT statement above)
2� Low fuel supply (propane/LP only)
3� Gas leak� See Warning statement at top
of Page
1� Open window to ventilate room� Stop using
odor causing products while appliance is
running
2� Refill supply tank (propane/LP only)
3� Locate and correct all leaks (see Checking
Gas Connections, Page 10)
Appliance shuts off in use
1� Low line pressure
1� Contact local natural or propane/LP gas
company
Gas odor even when control knob is in OFF
position
1� Gas leak� See Warning statement at top
of Page
2� Control valve or gas control defective
1� Locate and correct all leaks (see Checking
Gas Connections, Page 10)
2� Replace control valve or gas control
Module makes 4 beeps every 2 seconds
1� The module's internal temperature is too
high
1� Check to see the minimum fireplace size
requirements are met, Page 6
Module makes one beep every one second
1� The burner did not successfully ignite
1� Press OFF then ON buttons to re-attempt
ignition� Refer to '' When ''on'' button on
remote control is pressed, there is spark
at igniter but no ignition'' on Page 19
Gas odor during combustion
1� Gas leak� See Warning statement at top
of Page
1� Locate and correct all leaks (see Checking
Gas Connections, Page 10)
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke,
cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
