SuperiorFireplaces.us.com
900719-00C
36
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When igniter button is pressed on the
remote or touch pad, the pilot sparks
but there is no ignition.
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Air in gas lines.
3. Thermocouple circuit between
the control valve and the control
module is open.
4. No gas to the ODS pilot
5. Depleted gas supply (propane/
LP only)
6. Valve cable is disconnected or
broken.
7. ODS pilot is clogged
8. Gas regulator setting is not cor-
rect
1. Turn on gas supply or open
equipment shutoff valve.
2. Continue turning the burner
system ON and OFF. Repeat
igniting operation until air is
removed. On
fi
rst time ignitions,
air in the lines is common and it
is not uncommon to repeat the
ignition sequence 10 to 15 times
before enough gas is at the ODS
pilot for it to light.
3. Check the thermocouple con-
nection at the control valve and
also at the control module. The
thermocouple connection at the
control valve should be hand
tight plus 1/4 to 1/2 turn. You
should not be able to loosen
the thermocouple at the control
valve with your hand. Check the
thermocouple terminal connec-
tion at the control module. If it
is loose, remove it with needle
nose pliers, using the pliers,
slightly close the terminal's
opening and reinstall on to the
control module.
4. While the pilot is sparking, check
for gas
fl
ow at the ODS pilot. If
fl
ow is present, try to light the
pilot with a long reach lighter.
If it will not light but the
fl
ame is
disturbed, air is in the line. Cycle
through the ignition sequence to
clear the line of air until gas is
present. If no
fl
ow is present at
the gas valve, check to see all
shut off valves are open. Verify
proper pressure is supplied to
the valve. Excessive pressure
can lock out the appliance's
regulator. Also check to see
that the wiring harness from the
control valve is properly con-
nected at the control module.
The wiring harness connection
housing can be identi
fi
ed by it's
blue connector housing.
5. Contact local propane/LP gas
company.
6. Connect valve cable correctly
7. Clean ODS pilot
(see Cleaning
and Maintenance, Page 31)
or
replace ODS pilot assembly.
8. Replace gas regulator
