SuperiorFireplaces.us.com
126829-01C
30
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
ODS/pilot lights but flame
goes out when control knob
is released
1. Control knob not fully
pressed in
2. Control knob not pressed
in long enough
3. Safety interlock system
has been triggered
4. Equipment shutoff valve
not fully open
5. Pilot flame not touching
thermocouple, which al
-
lows thermocouple to cool,
causing pilot flame to go
out. This problem could be
caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment
shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot
(see
Cleaning and Mainte-
nance,
Page 27
)
or re-
place ODS/pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
One or both burners do not
light after ODS/pilot is lit
1. Inlet gas pressure is too
low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
4. Wire disconnected from
gas control
1. Contact local natural or
propane/LP gas company
2. Clean burner(s)
(see
Cleaning and Mainte-
nance,
Page 27
)
or re-
place burner orifice(s)
3. Contact qualified service
person
4. See
Wiring Diagram
,
Page 28
Delayed ignition of one or
both burners
1. Manifold pressure is too
low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Contact local natural or
propane/LP gas company
2. Clean burner(s)
(see
Cleaning and Mainte-
nance,
Page 27
)
or re-
place burner orifice(s)
3. Contact qualified service
person
Burner backfiring during
combustion
1. Burner orifice is clogged
or damaged
2. Damaged burner
3. Gas regulator defective
1. Clean burner
(see Clean-
ing and Maintenance,
Page 27
)
or replace burner
orifice
2. Replace damaged burner
3. Replace gas regulator
