5
TROUBLE-SHOOTING
Problem
Possible Cause
Corrective Action
Machine fails to
operate
Power turned off Turn power on
Turn power on
Mains socket faulty
Use another socket
Extension cable damaged
Inspect cable, replace if damaged
Possible clogging
Check underneath the machine
and clear out as necessary (always
wear gardening gloves)
Raking/Verticutting too low for
the conditions
Increase height of cut
Obstructed rotor
Clear obstruction (always wear
gardening gloves)
Grassbag full
Empty the grassbag regularly
Machine
functions
intermittently
Extension cable damaged
Inspect cable, replace if damaged
Internal wiring of machine
damaged
Contact service agent
Worn/Missing tines/blades
Contact service agent
Conditions too wet
Increase height of cut
Too much debris on the ground
Possible clogging
See below*
Check underneath the machine
and clear out as necessary (always
wear gardening gloves)
Raking/ Verticutting too low for
the conditions
Increase height of cut
Grass too long
Cut grass
Very uneven surface
Increase height of cut
Grassbag full
Empty the grassbag regularly
Machine labours
or belt squeals
Height of cut too low
Increase height of cut
Cutting tines/
blades not
rotating
Cutting tines/blades obstructed
by grass
Belt is slipping or is damaged
Clear obstruction (always wear
gardening gloves)
Contact Service agent
Excessive
vibrations/noise
Cutting tines/blades damaged
Contact Service agent
Poor collection
Raking/Verticutting in wet
conditions
Increase height of cut
Raking/Verticutting too low for
the conditions
Increase height of cut
Possible clogging
Check underneath the machine
and clear out as necessary (always
wear gardening gloves)
