Form #43219030
Sept 2012
LIMITED WARRANTY: SunStar Heating Products, Inc., the manufacturer, warrants to the original owner of
any SunStar infrared gas heater that said heater will be free from defects in material or workmanship
under normal use and service. The heater(s) shall be installed, used and maintained strictly in
accordance with the manufacturer's instructions. The manufacturer's sole obligation under this
warranty shall be limited to furnishing replacement parts, F.O.B. Charlotte, NC, for 12 months from the
date of installation, or 18 months from the date of shipment by the manufacturer, whichever period shall
expire first. Labor charges for removal of defective parts and the installation of the replacement
parts are not included. This warranty applies only within the USA and Canada.
WARNING: Manufacturer's warranty shall not apply: (a) to damage to the heater when used in an
atmosphere containing halogenated hydrocarbons or other corrosive chemicals. Some compounds
in the air can be ingested into the equipment and can cause an accelerated rate of corrosion of
some of the parts of the heating components. The use of such chemical compounds in or near the
operating environment of the heater should be avoided where a longer heater life is desirable; (b) to
any heater or components which have been repaired or replaced with other than factory parts, modified
in any way, misused or damaged, or which have been used contrary to the manufacturer's written
instructions. Replacement parts are available through SunStar distributors.
LIMITATION OF WARRANTY: THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF. WITHOUT LIMITING THE FOREGOING, THE MANUFACTURER EXPRESSLY EXCLUDES ANY AND ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY
IMPLIED WARRANTY OF MERCHANTABILITY FOR ITS PRODUCTS.
If any provision of this warranty is found to be void, unenforceable or unconscionable, then the same is
hereby severed and the remainder of this warranty is hereby saved and shall remain in force.
EXCLUSIVE REMEDY: The sole and exclusive remedy under this warranty is the replacement of the
defective parts or heaters as hereinabove specified. THE MANUFACTURER DOES HEREBY EXPRESSLY EXCLUDE ANY AND
ALL LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES UNDER THIS OR ANY OTHER WARRANTY. Without
intending to limit the aforesaid exclusion, THE MANUFACTURER DOES HEREBY EXCLUDE ANY LIABILITY UNDER THIS OR ANY
OTHER WARRANTY FOR INJURIES AND COMMERCIAL LOSSES TO PROPERTY THAT RESULT FROM THE OPERATION, PROPER
OR IMPROPER, OF ITS PRODUCTS.
The manufacturer will not be responsible for labor charges incurred for removal or installation of emitters.
Any transportation charges involved in the return or repair are excluded.
ADDITIONAL TERMS: Manufacturer assumes no liability for delay in performing its obligations under the
aforesaid warranty. Manufacturer assumes no liability for failure in performing its obligations there under if
failure results directly or indirectly from any cause beyond its control, including but not limited to acts of God,
acts of Government, floods, fires, shortages of materials, strikes and other labor difficulties
or delays or
failures
of transportation facilities.
THIS IS A NON-RESIDENTIAL PRODUCT. Installation and service shall be by a Licensed Contractor and
in accordance with National and Local Codes.
When presenting warranty claims, proof of date of purchase must be submitted.
No Representative is authorized to assume for the manufacturer any liability
except as set forth above.
In case of claim under this warranty,
contact:
SunStar Heating Products, Inc.
Post Office Box 36271
306 West Tremont Avenue
(28203-4946)
Charlotte, NC 28236-6271
(704) 372-3486
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