EASY 200-300
11
ENGLISH
2.0 Warranty
THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL
RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the
warranty conditions, for wheelchairs to its customers covering the
following.
Warranty conditions:
1.
Should a part or parts of the wheelchair require repair or
replacement as a result of a manufacturing and/or material
fault within 24 months or for frame and cross-braces within 5
years after delivery to the customer, then the affected part or
parts will be repaired or replaced free of charge. The warranty
will only cover manufacturing defects
2. To enforce the warranty, please contact Sunrise Medical
Customer Service with the exact details of the nature of the
difficulty. Should you be using the wheelchair outside the
area covered by the Sunrise Medical customer service agent,
repairs or replacement will be carried out by another agency
as designated by the manufacturer The wheelchair must be
repaired by a Sunrise Medical designated Customer Service
agent, (dealer).
3.
For parts, which have been repaired or exchanged within the
scope of this warranty, we provide a warranty in accordance
with these warranty conditions for the remaining warranty
period for the wheelchair in accordance with point 1).
4.
For original spare parts which have been fitted at the
customer’s expense, these will have a 12 months guarantee,
(following the fitting), in accordance with these warranty
conditions.
5. Claims from this warranty shall not arise, if a repair or
replacement of a wheelchair or a part is required for the
following reasons:
a. Normal wear and tear, which include batteries, armrest
pads, upholstery, tyres, brakes shoes, etc.
b. Any overloading of the product, please check the EC label
for maximum user weight.
c. The product or part has not been maintained or serviced
in accordance with the manufacturer’s recommendations
as shown in the user instructions and/or the service
instructions.
d.
Accessories have been used which are not specified as
original accessories.
e. The wheelchair or part having been damaged by neglect,
accident or improper use.
f.
Changes/modifications have been made to the wheelchair
or parts, which deviate from the manufacturer’s
specifications.
g. Repairs have been carried out, before our Customer
Service has been informed of the circumstances.
6. This guarantee is subject to the law of the country in which
the product was purchased from Sunrise Medical*
* Means the Sunrise Medical facility from which the product was
purchased.
Additional Notes For Australia Only:
i.
For goods provided by Sunrise medical Pty Ltd in Australia,
our goods come with a guarantee by Sunrise Medical that
cannot be excluded under Australian Consumer Law.
ii. You are entitled to a replacement or refund for a major
failure and for compensation for any foreseeable loss or
damage.
iii. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
iv.
The benefits to you given by this warranty are in addition
to your other rights and remedies under a law in relation to
the goods to which the warranty relates.
