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Clean of printer
When the printer has the following conditions, you should clean the print-head:
1. The printer does not print clearly and the thermal paper is Ok
2. The page-test printing is not crisp and clear
3. Paper feed is noisy
Printer cleaning steps are as follows:
1. Turn of the power to the printer and open the top cover. Remove the thermal paper roll.
2. If the printer was just printing then wait for the print head to cool down.
3. With a soft cotton cloth dipped in ethanol (please make sure there is no dripping), wipe the thermal
printer head gently and remove any dust or stains.
4. Wait for the complete evaporation of any ethanol, then place the Thermal paper roll back in the printer
and close the top cover, then print a test docket.
Notice
1. When doing maintenance on the printer, make sure the power is turned off.
2. Don't allow your hands or any metal object to touch the surface of the printer head. Beware that metal
tools can damage the rubber roll, the sensor and other components in the printer.
3. Don't use any solvents on the components of the printer.
4. Do not turn on the printer until all cleaning agents are fully dried.