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Sunpak® Infrared Heaters 

Installation/Service Instruction 

Receiving Equipment 

On receipt of equipment it is suggested that a visual 
inspection be made for external damage to the carton. If 
the carton is damaged, a note should be made on the Bill 
of Lading when signing for the equipment. Remove the 
heater from the carton

. If there is damage, report the 

damage to the carrier immediately

INSTALLATION INSTRUCTIONS 

Important Notice 

These instructions are intended for qualified personnel, 
specifically trained and experienced in the installation of 
this type of equipment and related system components. 
Some states or provinces require installation and service 
personnel to be licensed. If your state or province is 
such, be sure your contractor bears the appropriate 
license. Persons not qualified shall not attempt to fix this 
equipment nor attempt repairs. 

 

WARNING 

Asphyxia, Explosion or Fire 

Improper installation, adjustment, 
alteration, service or maintenance may 
create a hazard resulting in asphyxiation, 
explosion or fire, or damage to the 
equipment. 

Code Requirements 

Installation must be in accordance with local codes, or in 
the absence of local codes, with the latest edition of the 
National Fuel Gas Code, ANSI Z224 and National 
Electrical Code ANSI/NFPA 70, and for Canada, the 
latest edition of CAN/CGA-B149.1 and B149.2 and 
Canadian Electrical Code, CSA C22.1 Part 1 and Part 2. 

 

Heaters to be installed in Aircraft hangars must be 
installed in accordance with American National 
Standards for Aircraft Hangars, ANSI/NFPA 
No. 409. 

 

Heaters to be installed in Public Garages must be 
installed in accordance with NFPA No. 88A, 
Standards for Parking Structures. 

 

Heaters must be installed so that minimum 
clearances marked on the heaters will be 
maintained from vehicles parked below the heater. 

 

Each heater must be electrically grounded in 
accordance with the National Electrical Code, 
ANSI/NFPA 70, when an external electrical source 
is utilized. In Canada, the CSA Canadian Electrical 
Code, C22.1 Part 1 applies. 

Gas Supply 

The gas inlet supply pressure and manifold pressure required for 
each heater are listed below. For gas supply line pressures in 
excess of ½ psig, consult with your gas service provider or the 
factory. 

Gas Inlet Pressure  Nat Gas 

Propane 

Maximum Pressure 

½ psig 

½ psig 

Minimum Pressure 

6” W.C. 

11” W.C. 

Manifold Pressure 

5” W.C. 

10” W.C. 

It is critical that the gas piping system be adequately sized 
for all the gas appliances it serves.  

Clearances 

Each heater must be installed such that the following 
“Minimum Clearance to Combustible Materials’ are maintained. 
Combustible materials include wood, compressed paper, plant 
fibers, plastic, Plexiglas or other materials capable of being 
ignited and burned. Such materials shall be considered 
combustible even though flame-proofed, fire retardant treated or 
plastered. Additional clearance may be required for glass, 
painted surfaces, vinyl siding or other materials which may be 
damaged by radiant or convection heat. 

Adequate space around each heater is required even when the 

materials surrounding the heater are non- combustible to provide 
adequate combustion air and ventilation of exhaust gases. 
Heaters should never be located in a ceiling recess or soffit. 

The stated clearance to combustible materials represents a 

surface temperature of 90ºF (32ºC) above room temperature. 
Building materials with a low heat tolerance (such as plastic, vinyl 
siding, canvas, tri-ply, etc.) may be subject to degradation at 
lower temperatures. It is the installer’s responsibility to assure 
that adjacent materials are not subject to degradation. 

In locations used for storage of combustible materials, signs 

shall be posted to specify the maximum permissible stacking 
height to maintain required clearances from the heater to 
combustible materials. 

OPTIONAL MOUNTING KIT (#12006):

 Optional Mounting Kit is 

included in some packages. Whether the mounting kit is used or 
not, minimum clearance from combustibles must be observed as 
follows: 

WARNING:

 The clearances shown below are also applicable to 

vehicles parked below heaters. 

 

Input  Side Rear Ceiling Below Mtg. 

Model BTUH  In 

In 

In 

In 

Angle 

 S34 

34,000 

24” 

17” 

13” 

48” 

HORIZ 

 S34 

34,000 

24” 

8” 

18” 

48” 

30º 
MAX 

 

Summary of Contents for S34?TSR

Page 1: ...ler must provide a copy of this manual to the owner Owner Keep this manual in a safe place in order to provide your service technician with the necessary information Warning These instructions are intended for qualified personnel specifically trained and experienced in the installation and repair of this type of equipment and related system components For Assistance Call Toll Free 888 317 5255 Inf...

Page 2: ...oughly before installing or servicing this equipment Storage of gasoline and other flammable vapors and liquids in the vicinity of this or any other appliance may result in fire or explosion DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Always maintain clearance to combustibles as specified WARNING Not for indoor residential use T...

Page 3: ...followed by the ON button and the HI button Always PRESS the button for at least 1 second to allow proper transmission of the remote signal Device Battery Wall Remote 2032 Button Type Handheld 21 23 12V Sunpak heaters have a spark ignition and electronic flame safety control The pilot is only ON while the heater is operating If the flame safety sensor fails to sense flame at the pilot the heaters ...

Page 4: ...heater may be mounted at up to a 30 degree angle or face down Note that the top clearances required from combustible material increases when heaters are at any angle The heater must always be horizontal to the floor Never mount the heater in the vertical position Breezy conditions must be considered when heating any patio Windbreaks can be extremely effective in increasing comfort and reducing hea...

Page 5: ...Sunpak Infrared Heaters 5 ...

Page 6: ...Sunpak Infrared Heaters 6 Warning Heater must be level in the lengthwise direction ...

Page 7: ...e C22 1 Part 1 applies Gas Supply The gas inlet supply pressure and manifold pressure required for each heater are listed below For gas supply line pressures in excess of psig consult with your gas service provider or the factory Gas Inlet Pressure Nat Gas Propane Maximum Pressure psig psig Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C It is critical that the gas piping system be ad...

Page 8: ...l and state plumbing and heating codes regarding sizing of gas lines 3 All gas pipe connections to the heater s must be sealed with a gas pipe compound resistant to liquefied petroleum gases 4 Installation of a drip leg or sediment trap in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within the gas supply line from entering the heater ...

Page 9: ...l page 8 and Basic Wiring page 10 2 Start Heater a Turn ON manual gas valve b Genially press the ON button of the remote control for 1 second c Allow heater 5 minutes to full warm up in full daylight it may be difficult to see the flame d If heater locks out press the OFF Button to RESET Heater and repeat start up sequence e If the heater locks out several times there may still be air in the gas l...

Page 10: ...s not water proof and must be weather protected The extension wire can be run 50 feet with 18 GA and must have suitable outdoor insulation In order to add the extension wire you must 1 Remove the Face Trim 2 Disconnect the Power Adapter from the control module 3 Attach the slide connector to the extension wire 4 Connect one end of the extension wire cable to the module and the other end to the Pow...

Page 11: ...Sunpak Infrared Heaters 11 ...

Page 12: ...Sunpak Infrared Heaters 12 ...

Page 13: ...DC to heater Heater lights but turns off Loose or broken ground wire Secure ground wire to heater body Control System Page 11 Pilot Electrode Adjust pilot electrodes 3 16 from pilot hood and 3 8 apart Swap sensor and spark connections on module Replace TSR Control Module Replace Pilot Electrode Assembly Sunpak Pilot Page 15 Control Components Page 11 Not Enough Heat Low Gas Pressure Verify require...

Page 14: ...el located on the louver end of the heater 3 Make sure you genially press the ON button for 1 full second to allow the control to respond 4 Make sure the red indicator lights up while pressing the ON button Replace batteries if necessary 5 Each heater comes with two wireless control devices Try the other control device 6 Press OFF to RESET system and then press ON After a few seconds you should he...

Page 15: ...does not light repeat procedure 4 It is likely that there is still air in the gas line If the heater fails to light or fails to stay lit after several tries it may be necessary to purge the air from the gas line using safe practices Sunpak Pilot The two electrodes near the pilot provide for flame ignition and sensing It is important that these electrodes be position properly Electrodes should be l...

Page 16: ... charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor c All cost necessary or incidental for handling and administrative charges and for any materials and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any war...

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