26
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CHECK
SOLUTION
E1
The motor doesn’t
work.
Check if the motor wires are
plugged in or check if the
motor is stuck.
Plug in the cable again
or change the motor.
There is something
wrong with the cables.
Check if the cables are
damaged. This can cause a
short circuit.
Change the cables or
plug in again.
The meter cannot
supply normal voltage
to the motor.
Test whether the voltage of
the motor is normal when
pressin
g “up” and “down”.
Change the meter.
E2
The IC (Integrated
Circuits) inside the
meter is damaged.
Change the meter.
E4
H
ands aren’t put on the
two handle pulses
immediately after
pressing START.
Put the hands on the
two handle pulses
immediately after
pressing START.
Body Fat Function
cannot receive the
signal for pulse.
Check if the handle pulse
wires are well connected.
Plug in the handle
pulse wires again or
change the handle
pulse wires.
Check if the pulse is working
when not in Body Fat
program.
Change the meter.
NOTE: If you are unable to resolve an issue using the troubleshooting guide above, please
contact Customer Service at [email protected].
Version 2.3
Summary of Contents for SF-E3890
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