CARE/STORAGE
Should you have to pack the product away
when wet or damp, the awning and all parts
(including guy ropes) MUST be dried out fully
as soon as possible and not left packed wet
for an extended period. Failure to do so will
result in damage to your awning which is not
covered under your warranty. The flysheet
should only be cleaned using fresh clean
water and a clean cloth. Do not use
detergents or chemical cleaners as these will
affect the waterproofing of your awning.
Repairs to the awning should only be made
by SunnCamp’s recommended agents.
Repairs made by an unauthorised third party
will make the manufacturer’s warranty void.
UV DETERIORATION
Prolonged exposure to UV can weaken the
flysheet’s fabric and reduce the awnings life.
If possible try and camp in shaded areas.
CARBON MONOXIDE
It is important to remember that carbon
monoxide can kill. Your awning is of course
ventilated and does not feature a sewn in
groundsheet, however
NEVER
use a fuel-
burning appliance inside your awning. Even
a warm barbecue can be lethal.
DISMANTLING
To take the awning down, simply reverse the
set up instructions. Please ensure that the
protective bags are placed on the elbow
joints to protect the fabric from damage.
WARRANTY
Your new SunnCamp awning is covered by the Manufacture’s Warranty against any manufacturing defect for a twelve month period from the date of
purchase. During this period the Company undertakes to replace or repair, free of charge, any defect which the Company considers to be due to
faulty workmanship or material. Please ensure you retain your receipts and proof of purchase for this period.
The following items are NOT COVERED by the products Manufacturers Warranty;
•
General wear and tear.
•
Defects arising from neglect, misuse or unauthorized modifications.
•
Damage caused by storms, winds or other inclement weather conditions.
•
Damage caused by abuse, misuse or other similar damage caused by, or as a result of, failure to follow storage or erection instructions.
•
Moisture appearing on the inside of the flysheet, this is caused by condensation and is not a leak.
•
Leakage through the seams of the tent due to excessive abrasion and damage to the seam sealant tape.
•
Seams coming apart as a result of over tensioning.
•
Broken or damaged zips/buckles caused by undue force, jamming or incorrect pegging.
•
Damaged carry bag if due to being overloaded, incorrect packing of tent or general misuse.
•
ALL pole breakages – these are a perishable part of your tent and are regarded as ‘Fair wear and tear’. They are normally due to undue
stress in the erection or dismantling procedures.
•
Collateral damage arising from a pole breakage (such as ripped pole sleeve or flysheet)
•
Damage caused by the incorrect pitching or dismantling of the tent/awning.
•
Any damage sustained due to cooking inside the tent/awning.
•
Damage caused due to UV degradation.
•
Unauthorised alterations, additions or repairs.
•
Transportation or shipment costs to and from the Manufacturer or their recognised agents, for repair or assessment against a warranty
claim.
•
Awnings/tents used on permanent sites or displays or commercial use by rental companies.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS
The Manufacturer and/or their recognised agents, directors, employees or insurers will not be held liable for consequential or other damages,
losses or expenses in connection with or by reason of or the inability to use the awning for any purpose.
NOTE; Any claim(s) arising due to missing parts or faulty goods MUST be made before use. The manufacturer will not be responsible for any
claims regarding missing parts or faulty items where the product has not been checked by the user prior to use.
In the event of a faulty extension being returned, it must be sent in a
completely dry and clean condition.
Failure to do so will affect your
warranty.
